Search Optics Reviews | Glassdoor

Search Optics Reviews

Updated May 15, 2019

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2.9
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
41%
Approve of CEO
Search Optics CEO David Ponn
David Ponn
108 Ratings
Pros
Cons
More Pros and Cons
  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Web Developer in Aliso Viejo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Search Optics full-time for more than a year

    Pros

    Spacious environment , work from home, work life balance , modern office design

    Cons

    Work is not that challenging

    Search Optics2019-02-07
  2. "Good Company Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Search Optics full-time

    Pros

    The culture at Search Optics is one of the better ones I’ve been apart of in quite some time. Everyone is very approachable and willing to help if you need it.

    Cons

    No real cons. You put in what you want to get out of this place. Work hard, reap the benefits and go home feeling good.

    Search Optics2019-01-22
  3. Helpful (6)

    "Something needs to change.. At the top"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Search Optics full-time for more than 3 years

    Pros

    - opportunity to quickly grow and learn due to employees leaving and responsibilities shifting - wonderful, smart, talented coworkers - some managers offer flexible work from home opportunities (although partners hate it) - 2 year 401k match - free bubbly water - opportunity to negotiate salary based on the fact that they can't retain employees

    Cons

    - quick rate of employee turnover - partners do not engage (or seem to care) about growing and nurturing their employees - lack of office culture / events to foster bonding - relatively low pay - lack of communication from the partners

    Advice to Management

    it's quite clear that something needs to change at the top. if you want your company to grow you need to care and invest in your staff. listen to the advice of your middle managers instead of listening to those that yell the loudest. figure out how to operate in the US before throwing all your eggs in the international basket.

    Search Optics2019-02-12
  4. "Better every day - can't understand all these recent negative reviews"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ferndale, MI
    Recommends
    Positive Outlook

    I have been working at Search Optics full-time

    Pros

    Management is the most supportive I've ever worked with across various industries, both middle and upper management. Work/life balance is encouraged and supported. Sales team management makes you feel more valued than any other sales team at any other company. The company has continued to vastly improve month over month and year over year. Management has diverse experience in sales, automotive, management,... entrepreneurship, etc., which lends itself very well to supporting employees and helping them grow. The sales staff has been on board for several years - highly unusual in sales positions. Great people to work with. Sales and account management teams are compensated accordingly - if you work hard, you can go far here, just like with any company. I don't know any industry where you'll get heavily compensated for putzing around. Great balance of autonomy and managerial involvement. Both upper and middle management are incredibly supportive - will drop everything at a minute's notice to help employees if they need anything, work-related or otherwise. Middle and upper management are very receptive to employee concerns, feedback, and suggestions, and they put them into action. Middle and upper management are actively vested in the advancement and career goals of employees. If there's somewhere you want to go, both in and out of the company, they'll help you get there if you work toward it.

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    Cons

    PTO is accrued, not front-loaded, but sick time is. Front load both. Full-time employees are hourly + commission, not salary + commission. Employees pay up front and then are reimbursed for travel expenses - new-ish policy that I'm hoping gets reviewed after employee feedback. Many employees were poached from the company to work for a major OEM (not Search Optics's fault), which leads to slower turnaround time,... but the marketing services team works very hard to do their job, and they do it very well (not a con?). Employees are very amicable, supportive, and positive toward one another. But, people can get whiny, which happens in every company, but call them out and shut it down. It doesn't do any good.

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    Advice to Management

    The company has recognized their shortcomings of previous years and is actively working to fix them, especially by way of both old and new upper management members. Continue to make your employees feel valued, and you will continue to garner loyal, hardworking team members. Also, it would be nice if you'd consider reevaluating the comp plan in terms of bringing on new business (AM vs. BD 10%). I can understand... why older reviews may have been negative, but I'm truly surprised to see recent reviews that are so critical of the company. I feel very valued and empowered to do good work for dealers, and it continues to improve daily.

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    Search Optics2019-01-03
  5. Helpful (1)

    "I appreciate Search Optics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Search Optics full-time

    Pros

    Lots of good people on the team Contributions recognized financially Interesting work and increasing responsibilities Large enough to have nice benefits but small enough that the company can be nimble Most of the time we work a normal work week and nights/weekends not often required

    Cons

    Sometimes focus on priorities can be stretched thin Could be easier to achieve goals with some extra people

    Search Optics2018-11-11
  6. Helpful (1)

    "Current Employee Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Ferndale, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Search Optics full-time for more than 3 years

    Pros

    Excellent culture. Amazing clients and results. The company has great momentum and we have many big wins on the horizon. If you left the team within the past year, you missed an amazing opportunity. If you work hard here, it will pay off and you will be rewarded. If you don't, you may feel left behind. Industry leading. Very flexible in terms of schedule an hours. No problem with the team or staff. If you truly... got to know your coworkers, you would love the enviroment.

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    Cons

    We are growing pretty quickly so sometimes that causes some hiccups but the only way you can learn to swim is by jumping in the deep end. There used to be larger work loads causing months of never ending work, but now with a larger team, it's easier to complete your checklist every day

    Advice to Management

    Hang tight and get ready for an amazing 2019!

    Search Optics2018-11-10
  7. Helpful (1)

    "Great marketing learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Ferndale, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Search Optics full-time for more than 3 years

    Pros

    Lot's of technology, Global reach, and a lot of autonomy. Good benefits and flexible schedules. Offer all types of digital marketing

    Cons

    Lot's of changes from past mistakes. Huge growth that happened fast causing growing pains. Management can be a little unorganized but getting better

    Advice to Management

    Keep up the on going changes. Atmosphere is a lot better. Bring back paid lunches!

    Search Optics2018-11-08
  8. Helpful (10)

    "Stay Away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Former Manager in Ferndale, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Search Optics full-time for more than a year

    Pros

    Coworkers, Exposure to Digital Marketing, Automotive Advertising Experience

    Cons

    Lack of Transparency, Greed, Terrible Leadership, Poor Values, Lack of Direction, Chaotic Atmosphere, Poor Salaries (MGMT Excluded)

    Advice to Management

    Sell and let someone fix what you've broken.

    Search Optics2018-11-08
  9. Helpful (1)

    "Great place to work if you value work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Search Optics full-time for more than 3 years

    Pros

    - only had to work overtime a couple times and was paid overtime for it. That’s more than I can say for any other company I’ve worked at - great spacious office with modern workspace - fun and upbeat coworkers - great place to learn about digital marketing, website dev, SEO, etc. - good work/life balance. Management cares about life outside of work.

    Cons

    - a lot of stuff slides, quality should be taken more seriously - a lot of layoffs with lack of communication

    Search Optics2018-09-28
  10. Helpful (8)

    "Undervalued and under compensated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Search Optics full-time for more than a year

    Pros

    You will learn a lot

    Cons

    Poor poor management Non competitive pay Nearly non existent office perks/benefits You will work outside your job description Frequent lay offs Knowingly telling employees to do quick work rather than quality work Lack of growth opportunities They will keep telling you what you want to hear to keep you complacent. Upper management is full of hallow promises

    Advice to Management

    Do more to keep your employees around. Give them a reason to stay or they’ll move on. Why do you think employee turn over is so high here?

    Search Optics2018-10-04
Found 156 reviews