Experience: There is no real training here. If you don't know how to do something, good luck. "Training" consists of being given a list of "tasks" to complete such as writing Google Posts, Link Building or Site Optimization for other consultants. After about 2 weeks, you'll be handed roughly 9 clients and left to fend for yourself. Clients will have highly unrealistic expectations. Ranging from "Every Conversion Should Be a Sale" to "I should be outranking Carvana by next month." We even had a client ask us to contact Snoop Dogg about a potential sponsorship. At one point we took on a client that didn't even have a website. The client told me they were paying $3,000 a month and senior management told them we were already getting them results. In reality we didn't even have access to their Google Analytics yet, and their website wasn't even live. We were told just to send random update emails to make it look like we were busy working on their site. Management puts a huge emphasis on things like adding Google Posts every week, even though they aren't a ranking factor and engagement with them is slim to none, because "its client facing and makes the client feel like something is being done." Management: Depending on your team lead, you may be very micromanaged. They may also be extremely picky about your work. It's known that most consultants and team leads leave after about a year. Several team leads, at least 6 consultants, and 2 senior managers all left within a year period. One of the consultants walked without giving notice. If you're assigned 15 hours a week, you still have to log 35-40 or get written up. Nevermind that you don't have enough work scheduled to keep you busy. At one point during our annual/semi-annual company meeting, the CEO stated that the biggest complaint among employees at that time was salary. He stated he "wasn't making millions" (company profits were public, they are.) and he wouldn't be paying us more. But that he would add a couple of incentives. 1. If we refer someone to work for him, you get $100 2. If you earn a backlink, you can enter your name in a raffle for a $20 gift card. 3. Some super complicated points-based bonus system that pays out twice a year. It amounted to managers getting huge bonuses and consultants being left high and dry. On top of that he flew the execs out to Disneyworld for a "executive retreat" and then said "but we didn't have enough money for any office party or anything." Finally, you'll get your weeks of work. Say 30 hours. Now say you hit complete all those tasks in 2 days. Well too bad. Because even though you did a 1 hour Google Post task in 15 minutes, that just means they can squeeze 45 extra minutes of work out of you. They will track your time. No matter what they say. (I was told during hiring they don't track time, only deliverables). Sitenote: The whole speel they preach about flexibility and letting consultants put their own twist on the strategies is BS. If you deviate from what management decides is best in any way, you will be written up. And "Unlimited PTO" will absolutely be counted against you in your performance reviews.
