SendOutCards Reviews | Glassdoor

SendOutCards Reviews

Updated April 6, 2017
8 reviews

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3.0
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Kody Bateman
6 Ratings

Employee Reviews

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  1. "Great company that focuses on acting on your promptings."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at SendOutCards full-time (More than 3 years)

    Pros

    Great core staff. Hard working and making good things happen.

    Cons

    Management afraid to listen to talented people that want to grow the business. No idea is good unless it comes from upper management.

    Advice to Management

    Learn to LISTEN


  2. "Software engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in West Valley City, UT
    Former Employee - Software Engineer in West Valley City, UT
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at SendOutCards full-time (More than a year)

    Pros

    Good pay - it's an MLM so they have to pay a little more. They have money to throw at equipment and perks, so that was nice. The IT team has unlimited PTO, and flexible schedules.

    Cons

    Each year the company holds a convention. The IT team always promises to roll out a lot of new features. This has turned into nine months of forcing code in and 3 months of fixing that broken code. So, needless to say, the processes are very broken. There is a ton of technical debt. The manager is very opinionated and not very flexible. He is very unapproachable, even when it comes to technical questions. He was even at times demeaning when someone would bring him questions. The CEO seems to have great vision, but somehow the rest of the executive team seems to stifle his energy. You will often hear them talking about how the CEO wants too much and discussing what they can do to give him just enough to please him.

    Advice to Management

    Communication was very bad. Expectations were unclear. I have been on many teams that functioned way better than your team does. I can't quite put a finger on exactly why, but hopefully you can get that to change.


  3. "I love SendOutCards!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Nashville, TN
    Current Employee - Manager in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SendOutCards part-time (Less than a year)

    Pros

    You can make money and create passive income! Teaches you how to put others first!

    Cons

    You are responsible for your own success. If you are lazy and want everything to be handed to you then this is not the company for you! You get what you work for!

    Advice to Management

    This company has taught me how to give and be nice just for the sake of giving and being nice!


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  5. "ok company but nowhere to grow and learn more"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Salt Lake City, UT
    Former Employee - Customer Service Representative in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at SendOutCards full-time (More than a year)

    Pros

    nice people easy job and great product

    Cons

    nowhere to move up to crappy time off and benefits

    Advice to Management

    get better benefits and time off


  6. "SendOutCards, remember to show gratitude to clients!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Distributor in North Knoxville, TN
    Current Employee - Senior Distributor in North Knoxville, TN
    Recommends
    Positive Outlook

    I have been working at SendOutCards part-time (Less than a year)

    Pros

    Online design and build of custom cards that are printed, stuffed and mailed by SendOutCards with the ability to attach gifts from your computer. No forgetting to say "thank you". No running to the card store or post office. No running around collecting gifts to mail or deliver to show appreciation.

    Cons

    None that I can see! The sky is the limit. The savings are real. The time it saves gives more time for business


  7. "Great company"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great staff, Positive work environment

    Cons

    None, to be honest everything is great.


  8. Helpful (1)

    "Ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SendOutCards full-time

    Pros

    Laid back culture, competitive salaries

    Cons

    Lack of clear direction of company objectives.

    Advice to Management

    Wait to release new products until they are beta tested


  9. "Family operated with no room for advancing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The company is filled with co-workers who help each other forget about what a crap company they work for. Also, they throw a minimal party a couple times a year on holidays.

    Cons

    Where to start...

    The CEO is an idiot:
    Truly a moron with no idea how to run a company but insists on doing it himself. He places his family members and relatives here there and everywhere as department heads despite the fact that neither he nor they know anything about that role. So you have hard working teams of people doing the job they have experience with or have been trained for being micro-managed by severely under qualified individuals. This often results in a team being told to do things one way when it is clear to EVERYONE except management that it is a terrible idea. This of course causes problems down the road and management points the finger elsewhere.

    The Benefits:
    There are care packages available if you choose. However, they are not great. High deductibles, co-pays, ect. It really only makes sense to opt in if you have an accident prone family.

    Communication:
    None. Just zero. A couple departments are self contained and do not require extensive communication but this is not the majority. The departments that needed to communicate the most did so the least. This problem goes back to poor management to some extent. There would be limited time offers that customers knew about before the support team, or site updates/maintenance that IT would role out in secret, or last second changes to event paperwork that would require 400 booklets to be completely redone before the end of the day.

    Work/Life Balance:
    For most of the year the balance is positive (I gave it 3 stars below). However, during Christmas most departments enforce mandatory overtime. X-mas is insane and time off for 4-5 weeks leading up to it is automatically denied. They tell you not to even ask. Each year is different based on demand but typically you will have to work at least one Saturday (all day) right before the 25th.

    Advice to Management

    Hahaha! No, just no. No advancement opportunities. Unless you want to suck up and be a company yes man for 5-10 years and hope three people above you all quit within a month of each other, you are stuck. And even if all that happens there are much more likely scenarios to play out rather than you getting that $1.50 an hour promotion with 3 times the work.

    In order of most likely to least likely:

    1. They liquidate the position and pass the responsibilities onto one or two other employees. This may come with a small raise to these other employees and it may not.

    2. They hire someone from outside the company. This person could possibly be a friend, neighbor, past babysitter, or another family member of the CEO, if so they will be under qualified. If this person does not know the CEO it is entirely possible they will be qualified for the position but will quickly learn not to make waves and keep their head down. This effectively negates their expertise and turns them into another company yes man.

    3. You get the promotion! Congratulations! However, it is now a little harder for you to leave a company you know is poisoning your soul.