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Sendcloud

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Sendcloud

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Sendcloud Reviews

Updated May 10, 2023

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Found 100 of over 102 reviews
3.9
70% Recommend to a Friend
Sendcloud Co-Founders Bas Smeulders, Rob van den Heuvel and  Sabi Tolou
70% Approve of CEO

Found 75 of over 102 reviews

3.9
70%
Recommend to a Friend
70%
Approve of CEO
Sendcloud Co-Founders Bas Smeulders, Rob van den Heuvel and  Sabi Tolou
Bas Smeulders, Rob van den Heuvel and Sabi Tolou
41 Ratings

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, less than 1 year

    Great

    May 15, 2021 - Software Engineer in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to work. Fast growth

    Cons

    Management can be better organized.

    Be the first to find this review helpful

    Sendcloud Response

    Recruiter

    Thanks for your review and input! :)

  2. 2.0
    Former Employee, more than 1 year

    Great talent, terrible company

    Mar 31, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - at Sendcloud I met some of the best people and friends I met over the course of my career - lots of space to implement your own projects (has a downside mentioned below) - good company to kickstart your career

    Cons

    - your ideas get implemented or praised only if they’re 100% in line with what the founders think right away. Anything outside the status quo is shunned: recently some very high-profile hires were fired after only a few weeks for this very reason. - for a company that claims to be ‘no bullshit’, it is absolutely very bullshitty. Very little transparency from basically everyone in and around the founders clique. - so much politics and gossip! Feels very high school at times. Sure, fun parties and pleasant casual environment, but the atmosphere is very provincial and ‘we’re-a-family-owned-business’ for a company that claims to be a powerhouse in e-commerce.

    Continue reading
    5 people found this review helpful

    Sendcloud Response

    Recruiter

    Dear reviewer, We appreciate you taking the time to share your feedback about your experience working at Sendcloud. We are pleased to hear that you met some of the best people and friends you have ever encountered in your career while working with us. It is also great to know that you found Sendcloud to be a good company to kickstart your career and that there was ample space to implement your own projects. We take your comments on board about the cons you highlighted. We understand that it can be frustrating when your ideas are not implemented or praised, and we strive to foster an environment where all ideas are heard and given equal consideration. We are sorry to hear that you feel there is very little transparency, as this is (as you well know) something that is extremely important to us. Regarding your advice to management, we completely agree that acting professionally is a critical aspect of working at Sendcloud. We value real, actionable feedback and are committed to improving transparency and limiting gossip among all levels of our company, including upper management and the c-suite. We appreciate your suggestion to find actually qualified employees who can bring different ideas to the table. We are committed to creating a diverse and inclusive workplace where all individuals can thrive, and we will continue to look for ways to enhance this aspect of our company. Thank you again for sharing your thoughts, and we wish you all the best in your future endeavors. Cheers, The Sendcloud team

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  4. 2.0
    Current Employee, less than 1 year

    Great people under bad management

    May 10, 2023 - Software Engineer in Eindhoven
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice people working here, hybrid work model and generous compensations for expats.

    Cons

    No(thing, but) bullsh*t. Core values are fake, management act far away from transparent, communication is bad and it feels like they don't really care about it. They also organised parties and kept fridges full of beer while having a lay-off which is beyond my understanding.

    2 people found this review helpful
  5. 5.0
    Current Employee, more than 5 years

    Great company to work for

    Feb 15, 2023 - Head of Content Marketing in Eindhoven
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I am working for Sendcloud for 7 years now and one of the things I appreciate most is that it feels like we're one big family. Sendcloud employs a lot of people from different nationalities, all with their own expertise and background. This makes it an amazing environment to work in. Next to that, you are encouraged to grow and learn together. There's plenty of room for creativity to come up with new ideas and initiatives that can help the business to grow. To conclude, Sendcloud is a great place to work if you want a company that moves fast and encourages innovation. Next to that, there's a lot of talent within the company which makes it exciting to work on different projects together.

    Cons

    When working in a scale-up not everything is set in stone and some structures are not in place yet. The environment requires flexibility and not everyone is able to cope with that.

    Continue reading
    Be the first to find this review helpful
  6. 3.0
    Former Employee

    They lost their mind

    May 8, 2023 - SEO Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People are nice and skilled

    Cons

    Management can improve but they are getting there

    Be the first to find this review helpful
  7. 4.0
    Former Employee, more than 1 year

    Scale up company with great opportunity

    Apr 17, 2023 - Senior Account Executive in Eindhoven
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great go-to mentality, scale up with management carrier opportunity Accessible CEO and leader

    Cons

    Management is too young which is no easy to share your insights sometimes with

    Be the first to find this review helpful
  8. 5.0
    Current Employee, more than 8 years

    Great place to work!

    Feb 13, 2023 - Office Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A great employer, there is always room for your personal growth. A nice office to work in and possibility to work hybrid. Communication with management is very informal, which is nice because I don't like a formal working atmosphere. New ideas are valued as well as own input in certain matters/projects. Culture is fun, a lot is organized for the employees, such as parties and anniversaries, and the management considers it important that the employee feels good and feels at home at Sendcloud

    Cons

    Cons: I can't list. There is always something to complain about, but that is not worth mentioning. I am still very happy to work at this company!

    Continue reading
    Be the first to find this review helpful
  9. 4.0
    Former Employee, more than 1 year

    Overall great company

    Apr 20, 2023 - Customer Service Representative in Munich, Bavaria
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team and great work environment

    Cons

    Upper management is an issue

    Be the first to find this review helpful
  10. 5.0
    Current Employee, more than 1 year

    Sendcloud is a company with a great culture and a lot of room for personal growth

    Feb 13, 2023 - Quantitative Business Analyst in Eindhoven
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - The culture at the company is great. You get to meet many cultures which all strengthen each other. - There is a lot of room for growth. Everyone gets a 2000 EUR study budget to invest in personal growth. More importantly, you get the opportunity to bring the things you learn into practice. - The work I do is challenging and diverse. You work on small and big projects within the company, which makes you learn new things (about the company and also data-wise) fast.

    Cons

    - There is not a con I can think of, yet

    Be the first to find this review helpful
  11. 1.0
    Former Employee, less than 1 year

    Poor company culture and serious lack of processes.

    Feb 8, 2023 - Account Executive in Eindhoven
    Recommend
    CEO Approval
    Business Outlook

    Pros

    My immediate team and management was nice and supportive. The wider management let the company down.

    Cons

    The salary and comp for this role is far below market average. The company preaches a ‘great culture’ but this is definitely not the case. For the most part people were nice but departments rarely mingled and the office felt very clique-y. Management was poor and there are very little processes in place. It was the Wild West in many cases when it came to sourcing and closing deals.

    Continue reading
    6 people found this review helpful

    Sendcloud Response

    Recruiter

    Dear ex-colleague, We're so sorry to hear you had a negative experience working for Sendcloud. We will share your feedback with the management team and Sales domain. For more detailed feedback/context please reach out to: talentmagicians@sendcloud.com, we appreciate your transparency. Cheers, The Sendcloud team

Viewing 1 - 10 of 75 Reviews
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Sendcloud Reviews FAQs

Sendcloud has an overall rating of 3.9 out of 5, based on over 102 reviews left anonymously by employees. 70% of employees would recommend working at Sendcloud to a friend and 67% have a positive outlook for the business. This rating has decreased by -11% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Sendcloud employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Sendcloud. This rating has decreased by -9% over the last 12 months.

70% of Sendcloud employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Sendcloud 4.2 out of 5 for work life balance, 3.9 for culture and values and 4.0 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Sendcloud to be benefits, career development, culture and the cons to be senior leadership, compensation, management.

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Glassdoor has 102 Sendcloud reviews submitted anonymously by Sendcloud employees. Read employee reviews and ratings on Glassdoor to decide if Sendcloud is right for you.