Does Sense pay their employees well?

According to anonymously submitted Glassdoor reviews, Sense employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Sense. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Sense?

64% of Sense employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sense 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Sense?

Support Worker (41) , Volunteer (21) , Administrator (5) , Manager (5) , Shop Manager (5) , Community Support Worker (2) , Coordinator (2) , Data Engineer (2) , Deputy Manager (2) , Digital Communications Officer (2) , Disability Support Worker (2) , Fundraising (2) , Office Administrator (2) , Retail Sales Assistant (2)

What are the pros of working at Sense according to real employee reviews?

"Nice people" ((in 13 reviews)); "Plenty of equipment at TBSE and good training." ((in 7 reviews)); "lovely volunteers managers friendly community" ((in 5 reviews)); "Nice colleagues." ((in 5 reviews)); "Friendly staff" ((in 4 reviews))

What are the cons of working at Sense according to real employee reviews?

"Poor management and very poor induction" ((in 19 reviews)); "Low pay but not a deal breaker for me" ((in 8 reviews)); "Not very organised and communication is great" ((in 3 reviews)); "Receiving rotas three days before they start, rotas being changed without informing those they affect, staff being pushed to sickness, and witnessing extreme bullying in the workplace." ((in 2 reviews))

Sense reviews

Compare reviews

3.7

64% would recommend to a friend

(144 total reviews)

James Watson –O’Neill

55% approve of CEO

47% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.3

Senior management

3.2

Career opportunities

2.5

Compensation and benefits

Sense has an employee rating of 3.7 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sense employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

144 reviews

4.0

Nov 9, 2025

Kind staff

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice staff Take time with training Flexible schedule

Cons

Lots of donations to sort out

5.0

Jul 30, 2018

Key volunteer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great friendly atmosphere ,lots of bargains

Cons

Easy target for shoplifters

1.0

Sep 28, 2017

Support worker

Recommend

CEO approval

Business Outlook

Pros

The people they support are awesome

Cons

The money is poor, but to be honest if you do this sort of work the money is not the reason for doing it. The management are bullies, dishonest and only interested in what the public think of the organisation. Person centred approach? That's a joke.... It's whatever serves the organisation better....... I was threatened and bulked while working for sense, so glad I got out when I did.... I miss the people I supported, and really hope sense is "outed" for the way it really treats its staff and the people they support

Viewing 1 - 3 of 144 Reviews

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Jobs at Sense

Support worker- full time

West Bromwich, England

Swindon, Wiltshire, South West England, England

Floating shop manager

East Grinstead, England

Assistant shop manager

Sense

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Key volunteer

Support worker

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