Does ShopBack pay their employees well?

According to anonymously submitted Glassdoor reviews, ShopBack employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ShopBack. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at ShopBack?

66% of ShopBack employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShopBack 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at ShopBack?

Software Engineer (27) , Senior Software Engineer (20) , Intern (19) , Business Development Manager (18) , Operations (10) , Internship (9) , Marketing (9) , Software Engineer(Internship) (9) , Account Manager (8) , Creative Designer (8) , Manager (8) , Marketing Intern (8) , Associate (7) , Marketing Coordinator (7) , Business Development (6)

What are the pros of working at ShopBack according to real employee reviews?

"Friendly colleagues: Get to work with many friendly people with interesting hobbies outside of their work." ((in 44 reviews)); "Just great people" ((in 41 reviews)); "Great teams and individuals, driven and talented people" ((in 26 reviews)); "Flexibility and good company culture." ((in 16 reviews)); "good management and environment" ((in 12 reviews))

What are the cons of working at ShopBack according to real employee reviews?

"Low pay but demanding" ((in 16 reviews)); "low salary / details of job is quite different from what it illustrates while hiring" ((in 16 reviews)); "No work life balance here" ((in 15 reviews)); "Less benefits and poor management" ((in 10 reviews)); "No career progression and manager don't help much" ((in 8 reviews))

What are employees saying about ShopBack layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShopBack layoffs and their outlook for job security at ShopBack in 2026.

ShopBack reviews

3.6

66% would recommend to a friend

(397 total reviews)

Henry Chan

75% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (397 reviews)

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

ShopBack has an employee rating of 3.6 out of 5 stars, based on 397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ShopBack employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

397 reviews

3.0

Jul 5, 2026

Great learning opportunities, but work-life balance struggles

Associate

Recommend

CEO approval

Business Outlook

Pros

Learning & Growth Opportunities. Excellent for early-career or ambitious people.

Cons

Work-Life Balance Issues. Frequent overtime, high pressure, and juggling multiple projects

1.0

Jul 4, 2026

Toxic environment with overwhelming workload and no support

Product manager

Recommend

CEO approval

Business Outlook

Pros

Not really anything, maybe the pantry is decent

Cons

Cultish environment, management protects its own people and not inclusive to others. Workload is extremely high, no guidance and support provided. Avoid at all costs.

4.0

Jun 25, 2026

Great colleagues and work-life balance, but pay lags behind

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

smart colleagues and work-life balance, promising for IPO

Cons

compensation not comparable with big tech

Viewing 1 - 3 of 397 Reviews

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Jobs at ShopBack

Campaigns Associate

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Performance Marketing Manager

Kuala Lumpur

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Contract CRM Coordinator (12-months)

Kuala Lumpur

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Business Planning & Strategy Associate

ShopBack

ShopBack reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great learning opportunities, but work-life balance struggles

Toxic environment with overwhelming workload and no support

Great colleagues and work-life balance, but pay lags behind

Top companies for "Compensation and Benefits" near you

Jobs at ShopBack