Does ShopBack pay their employees well?

According to anonymously submitted Glassdoor reviews, ShopBack employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ShopBack. This rating has been stable over the past 12 months.

How satisfied are employees working at ShopBack?

65% of ShopBack employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShopBack 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at ShopBack?

Software Engineer (27) , Intern (19) , Senior Software Engineer (19) , Business Development Manager (18) , Operations (10) , Internship (9) , Marketing (9) , Software Engineer(Internship) (9) , Account Manager (8) , Creative Designer (8) , Manager (8) , Marketing Intern (8) , Marketing Coordinator (7) , Associate (6) , Business Development (6)

What are the pros of working at ShopBack according to real employee reviews?

"But great working environment and colleagues helps to overcome them" ((in 48 reviews)); "Just great people" ((in 42 reviews)); "Great teams and individuals, driven and talented people" ((in 24 reviews)); "Flexibility and good company culture." ((in 17 reviews)); "good management and environment" ((in 12 reviews))

What are the cons of working at ShopBack according to real employee reviews?

"low salary / details of job is quite different from what it illustrates while hiring" ((in 16 reviews)); "There is no work life balance" ((in 15 reviews)); "Low pay but demanding" ((in 14 reviews)); "Less benefits and poor management" ((in 12 reviews)); "Long hours and fast pace" ((in 5 reviews))

What are employees saying about ShopBack layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShopBack layoffs and their outlook for job security at ShopBack in 2026.

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ShopBack

ShopBack reviews

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3.5

65% would recommend to a friend

(390 total reviews)

Henry Chan

74% approve of CEO

62% positive business outlook

Ratings by category

3.9

Culture & values

3.8

Diversity & inclusion

3.5

Work/Life balance

3.5

Career opportunities

3.3

Senior management

3.2

Compensation and benefits

ShopBack has an employee rating of 3.5 out of 5 stars, based on 390 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ShopBack employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

390 reviews

5.0

Jun 4, 2026

Supportive team and learning opportunities, but unclear direction

Product manager

Recommend

CEO approval

Business Outlook

Pros

Talented coworkers and supportive team culture. Tonnes of learning opportunities (just gotta go for it). Strong push to adopt AI.

Cons

Messy and unclear direction (metrics can change every 6 months)

5.0

Jun 3, 2026

Great company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

1. Supportive culture 2. Good benefit 3. Large business growth

Cons

Wish ShopBack can get IPO soon

5.0

May 18, 2026

Good allowance and positive work environment

Backend developer

Recommend

CEO approval

Business Outlook

Pros

Good allowance and good environment

Cons

i dont see any cons

Viewing 1 - 3 of 390 Reviews

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Jobs at ShopBack

Contract Creative Designer (6-months)

Kuala Lumpur

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Paid Social Video Editor

Kuala Lumpur

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Contract CRM Coordinator (12-months)