SimplePractice reviews

3.6

61% would recommend to a friend

(149 total reviews)

Jonathan Seltzer

74% approve of CEO

61% positive business outlook

SimplePractice has an employee rating of 3.6 out of 5 stars, based on 149 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SimplePractice employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

149 reviews
5.0
Mar 2, 2026

The best culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have never felt like I belonged more at a company! I enjoy working with my team, the department I am in, and my direct manager. People are valued and rewarded for the contribution no matter what their background is, cultural or professional career. There is a unique and distinct culture that has been grown here- team members uplift each other and there is no corporate climbing backstabbing that is so common in other companies.

Cons

As with many successful companies, there is a shift towards investor and shareholder interest rather than employee and user satisfaction. We don't need to succumb to the capitalist end fate of many other companies- we are and have been profitable for a long time.

2.0
Sep 20, 2016

Dedicated Staff but Unstructured Environment & Low Pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

SimplePractice creates a great product that helps a lot of people. The employees are very enthusiastic and dedicated to their work. Flexible hours and work from home.

Cons

As to be expected in any start-up, SimplePractice is a chaotic place to work. Priorities are constantly shifting and you need to be really good at handling multiple projects at once. Yet, I can't help but think this start-up is far more hectic than most. You never know day-to-day which projects will be the priority. To make things worse, the CEO acts like someone with ADD and is continually changing his mind on which projects are high priority, creating an overall stressful and exhausting work environment. The CEO treats his staff in an equally unstable and unpredidctable manner -- some days you're his favorite person in the world but then the next, for seemingly no reason, you're suddenly the most despised human left on earth. There's zero staff development here. If you make a mistake, you're more likely to be fired rather than helped and guided so you figure it out. Meanwhile, if you're not one of the favored ones, expect to be spoken badly of behind your back. The company also has a history of making rash and unsound decisions that can be a huge waste or resources -- while employee wages are pitiful at best, and nowhere near the going market rates. I'm sure a lot of this is typical for a tech start-up, but still, it's a generally unpleasant and miserable place to work. Unless you have a very thick skin and don't mind low pay and being unappreciated, don't work here.

3.0
Sep 29, 2021

Not bad, not great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people who are hired are likeminded, kind (for the most part), passionate about the work, and driven. The training process really set me up well to be successful early in my position.

Cons

Things have really gone downhill, especially in the last year or so. The reviews on here are probably from team members still in the honeymoon period of their employment. The plans for returning back to the office have been very poorly communicated and the management group has been really defensive when we've asked. They say that they pay us very well at the top of the market, but it isn't the case. I have several friends in similar positions at different companies that make the same or more than me. Team members have been fired pretty regularly which makes it hard for me to know where I stand even though I have asked this question to my manager regularly. Radical candor is preached, but we can't really do it because then you have a target on your back. Anonymous surveys are really the only way people feel comfortable being honest.

Viewing 1 - 3 of 149 Reviews

Glassdoor has 160 SimplePractice reviews submitted anonymously by SimplePractice employees. Read employee reviews and ratings on Glassdoor to decide if SimplePractice is right for you.