SoFi Reviews | Glassdoor

SoFi Reviews

Updated February 8, 2019
294 reviews

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3.7
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SoFi CEO Anthony Noto
Anthony Noto
46 Ratings

Employee Reviews

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Pros
  • "Plus free lunch everyday is nice too" (in 37 reviews)

  • "Great benefits even for non-exempt employees" (in 32 reviews)

Cons
  • "Work/Life Balance may be difficult for some" (in 18 reviews)

  • "Needs better communication from upper management regarding purpose and direction" (in 16 reviews)

More Pros and Cons

  1. Featured Review

    "SoFi is a great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager and Business Partner in Cottonwood Heights, UT
    Former Employee - Human Resources Manager and Business Partner in Cottonwood Heights, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SoFi full-time (More than a year)

    Pros

    Amazing comp and benefits. Company in transition with lots of opportunity to make an impact. Talented coworkers and leadership, especially in HR and Ops. Great CEO with incredible vision for the company.

    Cons

    Not many. Just a need to improve on communication and execution on the ops side of the house.

    Advice to Management

    Keep being awesome and keep improving.

    SoFi Response

    Sep 4, 2018 – SoFi Human Resources

    Thank for the great feedback! We're glad to hear that you enjoyed working with our HR and Ops teams specifically.
    We appreciate your honest review.


  2. "Fast paced culture, Incredible benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Cottonwood Heights, UT
    Current Employee - Operations Manager in Cottonwood Heights, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SoFi full-time (Less than a year)

    Pros

    The benefits are phenomenal! I save so much money compared to prior employers on medical alone. I have a copay and don't contribute to premiums out of my paycheck, that's unheard of in today's market. That's not to mention the lunch benefit ($120/pay period) and student loan repayment. Love the people I work with, culture is fast paced and challenging but rewarding.

    Cons

    Don't have 401k match, "unlimited" vacation, but it's not always easy to take time without getting a bad reputation

    Advice to Management

    Continue to focus on employee development and work life balance. In my opinion, limited vacation is better because it forces people to take time off rather that working all the time and getting burnt out.

    SoFi Response

    Feb 5, 2019 – SoFi Human Resources

    Thanks for the stellar review! We are proud of the benefits we offer to all of our employees. We also love to hear that you enjoy the culture and people you work with. Thank you for all of your... More

  3. "Exciting place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in San Francisco, CA
    Current Employee - Project Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SoFi full-time (More than a year)

    Pros

    SoFi is fun place to work with a lot of exciting projects going on as they reposition themselves from primarily a student loan refinancing company to more of a full-service mobile banking/investing platform. Consequently, there's lots of work to be done in a lot of areas which gives new people the opportunity to get in on the ground floor. It's a younger, vibrant environment with very few contractors, so you'll be working alongside fellow employees who have a vested interest in seeing efforts succeed. Benefits are top of the line, with free lunches and healthy snacks, 100% paid healthcare, and bonuses paid quarterly.

    Cons

    It's by no way guaranteed that SoFi will succeed in this new, highly-competitive market but they seem to have a good strategy and new management in place, so it's worth a try.


  4. "Change is power"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Claymont, DE
    Current Employee - Customer Service Representative in Claymont, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SoFi full-time (More than a year)

    Pros

    Free a lot of things
    OT
    community events

    Cons

    The blind leading the blind
    But other than the stress of no one knowing what’s going on ever it’s actually not that bad


  5. "High Growth, Smart People"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SoFi full-time

    Pros

    People are very motivated and smart, innovation is constant, executives are accessible

    Cons

    Lack of processes and policies, most employees are new so don't fully understand the business

    SoFi Response

    Feb 5, 2019 – SoFi Human Resources

    Thanks for taking the time to provide feedback on your time at SoFi! We appreciate the insight. One of the purposes of our onboarding program is to assimilate employees to have a good understanding... More


  6. "Great Company Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cottonwood Heights, UT
    Former Employee - Customer Service Representative in Cottonwood Heights, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at SoFi full-time (More than a year)

    Pros

    Great pay, all insurance is paid for, free food, good environment

    Cons

    extreme micromanaging, a bit disorganized

    SoFi Response

    Jan 24, 2019 – SoFi Human Resources

    Thank you for taking the time to review SoFi! We really appreciate your feedback as we are always looking for ways to iterate, learn and innovate. We wish you the very best in your future endeavors.


  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at SoFi full-time (Less than a year)

    Pros

    Location of the office was great

    Cons

    Location of the office was far

    Advice to Management

    N/A

    SoFi Response

    Jan 23, 2019 – SoFi Human Resources

    Thanks for the review of your time at SoFi! We wish you the best in your future career path.

  8. Helpful (5)

    "Cool place, great people, weird management, likes to bring politics from other states to where they open offices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Helena, MT
    Former Employee - Anonymous Employee in Helena, MT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at SoFi full-time (More than a year)

    Pros

    Lunches were great and paid
    Good Pay, especially for Helena
    Great engineers
    Nice office, great equipment
    Great people to learn from

    Cons

    California style politics are pushed, hard.
    If you spoke up, or even if you didn't, about a political discussion and it didn't go with their views let's just say
    idle conversation during a break or lunch about hunting or shooting did not go over well with those from out of state.
    Macs everywhere, what a waste of money.

    Advice to Management

    Leave California Politics in California.
    You open an office in Montana, Utah etc, you have to accept the local politics and culture there where you hire that team.
    Also, after an employee leaves, don't try to hire them back then immediately ghost them, actually don't ghost anybody -Ever.


  9. Helpful (9)

    "Not stable"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SoFi full-time (More than a year)

    Pros

    Flexible and fun people. Beautiful work space and benefits are great.

    Cons

    Work life balance is hard to manage during busy times. Lied to mortgage department and told them everything was fine and then shut down the department a few weeks later.


  10. Helpful (9)

    "Non Directional Management -Losing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Loan Processor in Cottonwood Heights, UT
    Former Employee - Mortgage Loan Processor in Cottonwood Heights, UT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SoFi full-time (More than a year)

    Pros

    Great Benefits, great co workers

    Cons

    No Communication. Company does not utilize the experienced staff. Brought in 2 upper level "reorganization people" to try and revamp, but ended up laying off the mortgage department off for round 2 within 12 months. Warning, RUN don't walk

    Advice to Management

    You should practice what your CEO, Anthony Noto says he is all about. Mike Cagney and his ability to grow a business was great, NEW CEO SUCKS !! and I hear he's famous for getting a bonus and splitting.