Does SocialMadeSimple pay their employees well?

According to anonymously submitted Glassdoor reviews, SocialMadeSimple employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at SocialMadeSimple. This rating has been stable over the past 12 months.

How satisfied are employees working at SocialMadeSimple?

40% of SocialMadeSimple employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SocialMadeSimple 3.6 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at SocialMadeSimple?

Content Specialist (3) , Account Manager (2)

What are the pros of working at SocialMadeSimple according to real employee reviews?

"Unlimited PTO (it's legitimate and probably even overused)" ((in 11 reviews)); "5 allows for a good work/life balance." ((in 3 reviews))

What are the cons of working at SocialMadeSimple according to real employee reviews?

"Not really sure what the leadership team does as any action items I have ever dealt with came from program managers or team leads." ((in 4 reviews)); "Upper management rarely listened to employee feedback and applied it (until maybe recently, however it was too late for many at that point)." ((in 4 reviews)); "I had 4 different managers during my time there." ((in 3 reviews)); "SMS in a nutshell is poor leadership, misguided decision" ((in 3 reviews)); "I know plenty of current employees looking for work right now because they are so fed up with the fake, toxic culture that underpays them, overworks them, and just straight up doesn't care." ((in 1 reviews))

What are employees saying about SocialMadeSimple layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SocialMadeSimple layoffs and their outlook for job security at SocialMadeSimple in 2026.

What are the top reviewed SocialMadeSimple locations?

Needham , New York , Needham Heights , Newton

SocialMadeSimple reviews

3.0

40% would recommend to a friend

(35 total reviews)

David Black

28% approve of CEO

29% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (35 reviews)

Ratings by demographic groups

Disability

Veteran status

SocialMadeSimple has an employee rating of 3.0 out of 5 stars, based on 35 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SocialMadeSimple employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

35 reviews

3.0

Jul 8, 2025

Autonomous and Siloed

Ad operations specialist

Recommend

CEO approval

Business Outlook

Pros

Remote culture, unlimited PTO, benefits

Cons

3 rounds of lay-offs while I was here. Lack of leadership updates

4.0

Mar 24, 2025

Good employee experience but struggling business

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I know the recent string of reviews paint a bad picture, but keep in mind the company executed layoffs so what should we expect to see here? I was laid off in 2024 and never left a review, but after seeing the recent feedback I felt like it was time to provide a cooled-off perspective. Overall, my experience while with SMS (for a few years) was very positive. I've worked a few other places and can say confidently that SMS made a real effort to prioritize employee well-being. The weirdest thing about these recent reviews is that while actually employed here, I rarely heard people complain about the employee experience. A few things of note that I liked: - Unlimited PTO (it's legitimate and probably even overused) - Peer-to-peer rewards system - Certification bonuses - Remote work (they gave out remote work stipends)

Cons

- Performance. The company just hasn't performed in a long time so obviously business is suffering. - Accountability. Too many team members abused remote work and it was frustrating to have some people contribute significantly more to performance than others. - Leadership team. The CEO was just about never heard from and this always felt weird to me, especially as business was struggling. Makes it hard to truly trust what they're doing at all times.

1.0

Mar 19, 2025

TERRIBLE company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not really anything - and that is a fact. Maybe UTO? But good luck ever taking it, you'll be asked not to.

Cons

Where do you start? Terrible pay. Terrible leadership. HUGE egos for a company that is 12 years behind the agency. Try to speak up and offer solutions? You become a target and get let go.

Viewing 1 - 3 of 35 Reviews

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