Southwest Key Programs Reviews
Updated Dec 5, 2023
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Found 430 of over 447 reviews
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Coworkers in the department are all talented and caring individuals who will offer a helping hand whenever it is needed." (in 8 reviews)
Ratings by Demographics
This rating reflects the overall rating of Southwest Key Programs and is not affected by filters.
- 5.0Aug 19, 2023Team LeadCurrent Employee, more than 5 yearsPeoria, AZ
Pros
Fulfilling and rewarding work. Working with unaccompanied youth and their families.
Cons
Work load can be unmanageable during influx and stressful
- 5.0Dec 5, 2023HR GeneralistCurrent Employee, more than 8 yearsBrownsville, TX
Pros
One of the best company's to work for, great benefits and salaries. They provide you the opportunity to continue growing in a various position they offer.
Cons
This type of job is not for just anyone, you need to have the passion and heart to help others.
- 4.0Nov 13, 2023Youth Care WorkerFormer Employee, more than 3 yearsHouston, TX
Pros
Pay is good for no education needed
Cons
Overtime is obligatory in high season times
- 4.0Nov 14, 2023Social Worker/Case ManagerFormer Employee
Pros
Huge facility, overtime, and great coworkers.
Cons
Bad management, huge caseloads, work holidays (24/7).
- 4.0Nov 6, 2023Case ManagerCurrent Employee, more than 5 yearsChannelview, TX
Pros
schedule is a bit challenging, but it works.
Cons
working are a bit crowded but it works fine.
- 4.0Nov 3, 2023Regional IT Support SpecialistCurrent Employee, more than 3 yearsHouston, TX
Pros
-Good benefits -Awesome IT technicians
Cons
-Company is not profit, so don't expect high bonus
- 3.0Oct 8, 2023Youth Care WorkerFormer EmployeeSpring, TX
Pros
friendly staff , meeting new people ,
Cons
it’s hard to see the children without their family
- 1.0Oct 3, 2023Post Release WorkerFormer Employee, less than 1 year
Pros
Support for undocumented families and kids.
Cons
Poor support for employees. You will get fired if you file for special accommodations. This place is ruthless. Pay is poor.
1 - 2.0Sep 5, 2023Case ManagerFormer Employee, more than 1 yearGlendale, AZ
Pros
Good pay and occasional work from home days
Cons
PTO was not approved. Leads did not provide any support. Overworked. Every worker on the team cried due to the stress. Strict dress code. Only 1 bathroom (huge health hazard). No raises, bonuses or real opportunities to grow in your career.
- 4.0Sep 28, 2023Lead Security MonitorCurrent Employee, more than 1 yearChannelview, TX
Pros
Benefits, the gratification of the job
Cons
On call at all hours of the day.
Southwest Key Programs Reviews FAQs
Southwest Key Programs has an overall rating of 3.3 out of 5, based on over 447 reviews left anonymously by employees. 57% of employees would recommend working at Southwest Key Programs to a friend and 47% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.
57% of Southwest Key Programs employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Southwest Key Programs 2.8 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Southwest Key Programs to be management, career development, benefits and the cons to be senior leadership, culture.