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      Step-By-Step

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      Step-By-Step reviews

      3.3

      62% would recommend to a friend

      (81 total reviews)

      James Bobeck

      67% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Step-By-Step has an employee rating of 3.3 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Step-By-Step employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

      Reviews by job title

      81 reviews
      3.0
      Jun 16, 2026

      Dear Management… Staff notice

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Working with the individuals we serve. - Lower Management is supportive, understanding, compassionate, helpful and involved. - Some great coworkers! - Competitive Pay

      Cons

      - Upper-Level Management doesn’t listen, has favorites, adds into unnecessary drama. - Lack of consistency, failure to address issues. -Upper-level management is not supportive.

      5.0
      Sep 10, 2025

      Management

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management is constantly learning and attempting to develop new practices to best support the average employee employee with the stress of direct care.

      Cons

      Direct Care is often stressful and includes a heavy workload.

      Viewing 1 - 3 of 81 Reviews
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      ReviewsStep-By-Step reviews

      Glassdoor has 86 Step-By-Step reviews submitted anonymously by Step-By-Step employees. Read employee reviews and ratings on Glassdoor to decide if Step-By-Step is right for you.