Does Step-By-Step pay their employees well?

According to anonymously submitted Glassdoor reviews, Step-By-Step employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Step-By-Step. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Step-By-Step?

61% of Step-By-Step employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Step-By-Step 3.0 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Step-By-Step?

Direct Support Staff (6) , Direct Support Professional (DSP) (5) , Direct Support Staff Supervisor (3) , Program Manager (3) , Community Support Specialist (2) , Direct Care Staff (2) , Teacher (2) , Tss (2)

What are the pros of working at Step-By-Step according to real employee reviews?

"Great place to work and honest people." ((in 3 reviews)); "Helpful management, great work environment" ((in 3 reviews))

What are the cons of working at Step-By-Step according to real employee reviews?

"Low pay" ((in 7 reviews)); "Upper management was continuously inconsistent in policy implementation (would have different rules for different people), hold managers accountable (to the same standards as the direct care staff)." ((in 6 reviews)); "Not full time hours available" ((in 3 reviews)); "Disorganization in management" ((in 3 reviews))

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Step-By-Step

Step-By-Step reviews

Compare reviews

3.3

61% would recommend to a friend

(80 total reviews)

James Bobeck

67% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.1

Compensation and benefits

3.0

Work/Life balance

3.0

Senior management

2.9

Career opportunities

Step-By-Step has an employee rating of 3.3 out of 5 stars, based on 80 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Step-By-Step employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

80 reviews

5.0

Sep 10, 2025

Management

Program manager

Recommend

CEO approval

Business Outlook

Pros

Management is constantly learning and attempting to develop new practices to best support the average employee employee with the stress of direct care.

Cons

Direct Care is often stressful and includes a heavy workload.

2.0

May 3, 2025

Direct support

Direct support worker

Recommend

CEO approval

Business Outlook

Pros

Steady hours Benefits Shift work

Cons

Late shifts Weekend work often

1.0

May 1, 2025

Don't bother

Psych rehabilitation counselor

Recommend

CEO approval

Business Outlook

Pros

Residents were the only good thing about this place

Cons

Look for reasons to fire you if they don't like you

Viewing 1 - 3 of 80 Reviews

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Jobs at Step-By-Step

Direct Support Professional

Direct Support Professional

Business Systems Analyst

Vice President of Advancement