Summit Group Reviews | Glassdoor

Summit Group Reviews

Updated January 13, 2017
20 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Denis Harper
8 Ratings

20 Employee Reviews

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  1. "Account coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Coordinator in Bloomingdale, IL
    Current Employee - Account Coordinator in Bloomingdale, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Summit Group full-time (More than 5 years)

    Pros

    Good benefits, flexible work/life

    Cons

    Not enough training for new employees or new processes. Useless accounting management/upper management!!!Only a few good employees in accounting.

    Advice to Management

    The higher ups need to do a clean sweep in accounting management. Stop hiring all these upper management employees who don't do the work nor generate revenue. Pay the GOOD HARD WORKING employees what they are worth. they are the ones keeping the company afloat!


  2. "Atlanta Division President is GREAT!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Summit Group full-time (More than 3 years)

    Pros

    The Atlanta Division President is great. Really tries hard to make the Summit office have a family feel to it, while also working very hard. Is understanding of a work/life balance.

    Cons

    Depending on the department you are in, your director can sometimes be a stick in the mud, and other times very flexible. And it could be both with the same director. Unfortunately, that was my experience, and it changed, sometimes daily, sometimes weekly. It was hard to tell what the mood was going to be that day. Luckily, this wasn't company or division wide.

    Advice to Management

    Keep doing what you are doing, but keep an eye on your directors. Don't let them get too big for their britches.


  3. "Its okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Summit Group full-time (More than a year)

    Pros

    The people in my department were great not sure about other departments. The company has become better with being open and transparent with financials and goals. They fun commitee does a great job with events and parties.

    Cons

    Outdated computer system programs.
    Too many old heads that have been there for years complaining about everything openly. Too many people blaming other departments for mistakes and dont own up to there own

    Advice to Management

    Increase salaries. Create opportunities for growth and most importantly upgrade that outdated internal software called JDE!


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  5. "Summit is a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook

    Pros

    We have a diverse offering to our clients which leads to variety in our day to day work.

    Cons

    No normal hours. Client expectations are to be accessible, always.

    Advice to Management

    Continue to make strides for work/life balance and cultural shift.


  6. "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook

    I worked at Summit Group full-time (More than 3 years)

    Pros

    Great peer group. Know the industry and willing to help.

    Cons

    Leadership and overall structure was very hurtful. Commonly referred to as the "Sales Prevention Team".


  7. Helpful (2)

    "Stop doing business like it's still the 90's!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Purchasing Agent in Atlanta, GA
    Current Employee - Senior Purchasing Agent in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Summit Group full-time (More than 3 years)

    Pros

    Overall Summit does try to create an environment of making everyone feel like "apart of the Summit family." They do make an effort to regularly put on social events to try to cultivate a positive team culture.

    Not to mention that there is always a lot of free promotional "swag" which can be pretty cool.

    Cons

    Summit executives need to learn the lesson of the goose with the golden egg. They have a small percentage of there associates doing a lion's share of the workload. They are slow to make decisions to correct those issues and the moral among the cross-functional teams is increasingly diminishing.

    There is little to no work-life balance - that is up to the individual associate to put their foot down and say enough is enough, but you might as well give up any thoughts to advancement or promotions if you do.

    Some associates have the option for telecommuting while other's don't - just depends what department you belong to and has nothing to do with whether your work tasks require you to be onsite.

    Senior executives are trying to get more and more out of less, but at the same time, they're slow to make commitments to invest in the tools and training that would greatly help the associates to manage the workloads that they currently have.

    Advice to Management

    Invest in your associates and invest in the technology that will not only impress your clients, but that will also allow your associates to work more effectively and efficiently. Foster and encourage flexible work schedules and better work life balance. If you don't... you're going to lose more and more of your most valuable assets.


  8. "Fantastic ownership and office culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Silver Spring, MD
    Former Employee - Account Manager in Silver Spring, MD
    Recommends
    Positive Outlook

    I worked at Summit Group full-time (More than 3 years)

    Pros

    The company is family owned and operated by some of the most caring and intelligent upper management I've known in my short career. We all know that you'll have bad days of work or days that you don't want to go in to work, however, that almost is never the case at Summit Group. Even if the actual work can be hard sometimes, the people that Summit hires and have kept around for 15+ years is fantastic and makes going to work every day a great experience. They are also a leader in the promotional products industry making it easy to grow quickly with your clients and impress on a daily basis.

    Cons

    A better lead generation team or tool would be helpful for AEs and AMs. Pay could be a little better from what I've heard with the salaried positions.

    Advice to Management

    Keep doing what you're doing, continue to invest in technology to make work easier for employees, and continue to hire great people, it's what keeps the company the unique entity that it is.


  9. "Unorganized and unfair – Don’t waste your time on this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Atlanta, GA
    Former Employee - Program Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Summit Group full-time (More than a year)

    Pros

    OK benefits – not much else to offer.

    Cons

    There is no such thing as work/life balance at this company for certain position. A hand full of people actually work at this company and they are consistently over looked for promotions. Pay is well below market value for the job titles and expectations. SOME employees do the jobs of multiple people and are barely paid for one. Preferential treatment given to certain associations by upper management.
    Don’t expect a decent raise. At the most be prepared for 2%. Bonuses are promised but never delivered. Most likely they are saved for upper management. There are several managers there that are no value add to the company.
    Upper management is out of touch and either doesn’t know what’s going on or doesn’t care.

    Advice to Management

    Learn how to say “Thank you” and how to properly screen/interview people for positions. Process and procedures are being made and not implemented properly. Clients will suffer in the end. Listen to your employees. No one wants to work for a company that makes them feel unappreciated. You will continue to lose good people because of your office politics.


  10. "Totally unorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Summit Group full-time (More than a year)

    Pros

    Some good people but they're under valued and will leave.

    Cons

    No organization, no process, not open to change, several high paid managers that do nothing and keep their jobs while low paid lower level employees are laid off.

    Advice to Management

    Pay attention to what your employees are doing. You have people running freelance businesses out of your office.


  11. "Great Company To Work For"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Silver Spring, MD
    Former Employee - Senior Account Executive in Silver Spring, MD
    Recommends
    Positive Outlook

    I worked at Summit Group full-time

    Pros

    Excellent ownership and upper management

    Cons

    Support Staff salaries are low


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