Summit Group Reviews | Glassdoor

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Summit Group Reviews

Updated November 10, 2017
23 reviews

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3.0
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Denis Harper
11 Ratings

23 Employee Reviews

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  1. "Senior Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager
    Current Employee - Senior Account Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Summit Group full-time (More than 8 years)

    Pros

    The company is flexible

    Cons

    More competitive salary & Lack of onboarding training,

    Advice to Management

    More competitive pay


  2. "Web Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Coordinator in Atlanta, GA
    Former Employee - Web Coordinator in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Summit Group full-time (More than 5 years)

    Pros

    I enjoyed my time at Summit Group.

    Cons

    Sometimes there were frustrations and stress.

  3. "Summit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Summit Group full-time

    Pros

    AMAZING PEOPLE!! I have made life long friendships with so many of the wonderful people at Summit/that I have met at Summit over the years. The people are knowledgeable, welcoming, it's very much a family environment. Good benefits, decent incentives.

    Cons

    COMMUNICATION!!!! The lack of communication (or blatant disregard) is abundantly clear between departments/upper management/worker bees/ etc. It creates double (and triple) work for all parties involved.
    There are some "bad eggs" that are just hanging around doing the minimum to get buy, earning promotions when previously being caught asleep at their desks, etc.
    The hard workers are taken advantage of, over-worked, under-paid and (in some cases) devalued by the "Bosses" (NOT the "Leaders") of middle management.

    Advice to Management

    LISTEN to what your employee's are telling you and DO something about it! Stop "following the rules" and let your star employees shine! Summit has SOOOO much potential to do great things in the incentive/promotional products/marcom industry, but they need to change the way they evaluate success of employees. If not you will continue to have stagnant long time workers, and loose the great talent because they will move on to better opportunities. RECOGNIZE your people!


  4. "Account coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Coordinator in Bloomingdale, IL
    Current Employee - Account Coordinator in Bloomingdale, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Summit Group full-time (More than 5 years)

    Pros

    Good benefits, flexible work/life

    Cons

    Not enough training for new employees or new processes. Useless accounting management/upper management!!!Only a few good employees in accounting.

    Advice to Management

    The higher ups need to do a clean sweep in accounting management. Stop hiring all these upper management employees who don't do the work nor generate revenue. Pay the GOOD HARD WORKING employees what they are worth. they are the ones keeping the company afloat!


  5. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    Pros

    Company Cultural is great!! You really get out what you put in.

    Cons

    Super old technology that leads to inefficiency


  6. "Full time employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Summit Group full-time

    Pros

    Some of the people are great and they do have a good amount of vacation time.

    Cons

    The technology is so outdated and makes something so simple become so manual. Management is horrible and not on top of their game.

    Advice to Management

    Get a new system and better training


  7. "Customer care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Summit Group full-time (More than a year)

    Pros

    PTO and health benefits are really good. Overall a good atmosphere job.

    Cons

    Computer system is old. A lot of manual work. Can be understaffed at times.

  8. "Good Company Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Summit offers a good work/life balance. The environment there is favorable in that everyone treats you like family. There are a lot of talented people there that help the company thrive.

    Cons

    Salary is mid to low compared to others in the industry. There are a few positions in upper management where the employee is worthless but still get paid well and gets to keep their job and there are a lot of employees that are the "worker bees" and keep the company a float but are not compensated fairly.

    Advice to Management

    Invest in technology and the employees who are worth keeping around.


  9. "Atlanta Division President is GREAT!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Summit Group full-time (More than 3 years)

    Pros

    The Atlanta Division President is great. Really tries hard to make the Summit office have a family feel to it, while also working very hard. Is understanding of a work/life balance.

    Cons

    Depending on the department you are in, your director can sometimes be a stick in the mud, and other times very flexible. And it could be both with the same director. Unfortunately, that was my experience, and it changed, sometimes daily, sometimes weekly. It was hard to tell what the mood was going to be that day. Luckily, this wasn't company or division wide.

    Advice to Management

    Keep doing what you are doing, but keep an eye on your directors. Don't let them get too big for their britches.


  10. "Political Nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Took time to find a pro: Oh, close to home so that's good.

    Cons

    Like any other company, Summit has issues. The structure intended to protect employees from unfair treatment (HR) is biased towards the executives. Report an issue with mgmt, HR balks. Issue reported about you, taken at face value & employees are written up. HR systematically protects mgmt from retaliation against employees who complain. A small handful of employees do 90% of the work. Mgmt has no grasp on the issues in the trenches. After 6 months here, you will be fully aware of the scope of issues. I would avoid this company at all costs. Often they struggle just to pay employees as they don't properly support the financial sector of the company. This company is bleeding money.

    Software & hardware are WAY outdated and an IT nightmare (which is grossly understaffed if staffed at all).

    Not a career company. Stepping stone only.

    Advice to Management

    No advice. Most of management needs to be removed as a full shake up is the only solution to fixing the issues at Summit.


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