• Improved the Hangzhou Bank’s performance by accomplish the “Operational Process Upgrade” project
• Eliminated 33% of cost for operating department by Designing a new advanced Operational Process for Hangzhou Bank
• Reduced 21% label work by initialized a Centralized operation center to process the works from all the branches
• Optimized the customer experience by providing diversity ways to access their bank accounts and do their businesses
Cons
There are not enough consultant in this company. It less has consulting before lunch a project.
