Superloop reviews

3.5

57% would recommend to a friend

(101 total reviews)
avatar

Paul Tyler

69% approve of CEO

50% positive business outlook

Superloop has an employee rating of 3.5 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Superloop employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

101 reviews
4.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Provides stock annually, every employee gets a thousand shares. And like with many companies, some smaller teams are great to work for and can get you a ton of experience that you could otherwise not get easily in the Sri Lankan job market. Additionally, the actual Australian operation is going well and is managed well from what I can see, it's a rather bit unfortunate that the Sri Lankan operation isn't managed as well.

Cons

Superloop is ultimately a boring telco similar to dialog at the end of the day, don't expect anything too different just because its an australian telco. They try to brand the Colombo operation as a tech company but that's a terrible joke. The work hours are difficult and you don't get either australian or sri lankan holidays, and apparently that comes with no added salary either, make of that what you will. Also salary increments are limited to a maximum of five percent annually and you must be in office three days a week (else you are not eligible for annual salary increments). Also It's not a fancy office setup either, it looks and feels like a call center, Basically we’re packed in here like commuters on a rush-hour train. There's also a good chance the Sri Lankan operation will cease to exist in the next 5 years and the operation will be moved to the recently opened Philippines branch.

5.0
Apr 13, 2026

Voip engineer

Recommend
CEO approval
Business Outlook

Pros

Great place to work Helpful leaders

Cons

Australian working hours means shift starts at 3am in Sri Lanka time

1.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing at all, nothing about this place is good

Cons

Overly stressful, bigheaded managers, usless HR. Team leaders are pioneers of making small small issues, big issues, and acting like life and death situations. getting overly worked up for nothing. Work is stressed customers are always pissed.

Viewing 1 - 3 of 101 Reviews

Glassdoor has 104 Superloop reviews submitted anonymously by Superloop employees. Read employee reviews and ratings on Glassdoor to decide if Superloop is right for you.