Synack Reviews

Updated Jun 21, 2020

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3.4
60%
Recommend to a Friend
71%
Approve of CEO
Synack CEO Jay Kaplan (no image)
Jay Kaplan
35 Ratings
Pros
Cons
  • "Lack of transparency & communication across teams(in 3 reviews)

  • "We need to hire more amazing people(in 3 reviews)

More Pros and Cons
  1. Helpful (1)

    "The most promising, and fulfilling startup of my career"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer II 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synack full-time for more than 3 years

    Pros

    My time at Synack has seen its ups and downs. Things have been easy at times, and they've been hard at others, but what remains consistent is a culture of hard work, dedication, and a drive to press forward. Synack is a fast moving startup environment with real customers, real challenges, and real revenue. Once integrated, Synack often feels less like a job, and more like a community. People are incredibly dedicated to their goals, and always willing to assist you with yours. The camaraderie here cannot be overstated. As the company has grown, it has become more difficult to put a name with every face, and yet the implicit trust is palpable. I feel a deep sense of mutual trust and respect with every person I've worked with. With regard to compensation, Synack is flexible and generous. The company works with each person on an individual basis to ensure that their needs are met or exceeded. Compensation and benefits packages are competitive in the industry, and adjusted yearly based on individual performance reviews. If you are willing to put in the work and advocate for your needs, you will get it. Overall, I really love working here. At the time of writing this, I've been with the company for 4 years, and I'm enthusiastic about staying with the company for the foreseeable future. I am grateful for every day that I've been blessed with the opportunity to work in this community, and I have an honest and deep sense of appreciation for everyone I work with - from the floor all the way up to the CEO.

    Cons

    We're a startup environment. We move fast, we break things. Product direction can be a challenge, and our management structure has seen many adjustments. I don't see this as a "bad" thing, but it does present its challenges. Change is hard. If you are flexible and can work with in a changing environment, you will succeed.

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  2. Helpful (3)

    "The worst of the worst."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Web Engineer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Synack full-time

    Pros

    I don't work there anymore. Quitting was the best thing I did at this rathole.

    Cons

    I worked as a developer on the Engineering team, so this is for that. I'm not sure how the rest of the company is. None of the leads here have any real, practical experience at any company that's done anything of merit and it shows. They're unnecessarily critical to the point of being outright bullies and don't even understand the basics of software development. I've seen people meekly speak up in Engineering meetings only to be viciously shot down for little to no reason. It's never real feedback either, it's just them basically loving the sound of tearing down another human being in front of others for sheer pleasure. The leads are so out of their element that their only recourse in any conversation is plugging their ears and fighting with you because they don't have the experience to do any real problem solving. They just want to be right and if it sinks the company, so be it. Toxic with a capital T. They're trying to run "Agile", which they're so terrible at doing that they've devolved back into Waterfall. The punchline is they think they're somehow experts of this methodology and they'll over-explain it to the point of it being insulting, all while misunderstanding even the most basic of concepts of it. They want so badly to be experts at anything that they're more than willing to embarrass themselves loudly and then deny that they've completely misunderstood whatever topic they're railing on. Kind of reminds me of a certain POTUS. When I was leaving they started some new process, but I don't know if it helped. If they kept the same Engineering leads I'm sure it hasn't done any good. I wasn't there long, but in my time there, the whole team never delivered anything of real value. That team couldn't make a puddle with three buckets of water.

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  3. Helpful (2)

    "Leadership Issues"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous in Redwood City, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Synack full-time for more than 3 years

    Pros

    Working in Silicon Valley Free lunches and happy hour WFH Wednesday People

    Cons

    Inexperienced leaders Better managers Micromanaging Salary Work life balance Unlimited PTO doesn't really exist

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  4. Helpful (8)

    "Leadership concerns"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Synack full-time

    Pros

    flexible work schedule, free food snack

    Cons

    New VPs crass comments about women in order to impress his team that he is cool is so 70s-80s. Locker room talk. I rather have him show some solid leadership.

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  5. Helpful (7)

    "You can only be as good as your leader"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engineer 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Synack full-time for less than a year

    Pros

    Very smart coworkers Catered food Work is relatively engaging

    Cons

    There are major issues with new engineering management: incompetence being first and foremost, indiscretion being another. There's virtually no thought about the long term health of the company from an engineering standpoint, as far as new management is concerned. "Agile" is assumed to be a silver bullet for fixing processes but there is neither vision nor technical experience coming from new leadership. In terms of environment, "toxic" is actually the exact appropriate word, unfortunately. I was shocked at some of the things I heard, on one occasion it was in front of my manager and others but nothing came of it. One on ones with leadership left me between surprised at candor ("who says things like that?" went through my head) and dismayed. "Toxic" describes the politics, and the management style on my team sadly (poor communication, poor guidelines, chaotic, awful delegation practices, awful soft skills, generally incompetent). You can be confident a lot of these high rating reviews are pushed/disingenuous. If you're a good engineer worth you're salt, it's best to just look elsewhere unless you enjoy daily frustration. If you're just looking for a job that pays and don't care so much, just be aware of what you're walking into politics wise. The work still is engaging and my direct coworkers are great, unfortunately we do not live in a meritocracy and sometimes people are hired to positions they really don't deserve. That's pretty typical though, and in that way Synack is pretty standard stereotypical Silicone Valley.

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  6. Helpful (8)

    "Non-transparent org"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Redwood City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Synack full-time for less than a year

    Pros

    Free food, drinks, snacks, happy hr etc

    Cons

    Non transparent org that does not share real info with its employees and keep them in dark. Execs and mgmt cannot and do not own responsibility for their actions.

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  7. Helpful (13)

    "Toxic unprofessional finger pointing distrustful culture"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Individual Contributor 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Synack full-time for more than a year

    Pros

    Start up perks - great space, free lunches, snacks Work from home Wednesday (official) and Friday (unofficial)

    Cons

    Dysfunctional. Too many people whose business title exceeds their skillset/performance No vision. Been working on the same things for past 2 years Everyday is a new emergency Priorities change too often - puts everyone in a position to fail Can't attract new talent because the work is uninspiring

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  8. Helpful (6)

    "All things SALES!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Redwood City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Synack full-time for less than a year

    Pros

    First off... The culture is 2nd to none! Nice people, friendly and willing to invest time ensuring your success. Great Compensation - Great perks - happy hour, catered food. Flexible schedule - "do what helps you be the most productive" type of attitude is what you'll see and hear. Work Culture- Hard work and commitment is highly appreciated and rewarded. Management- Great leaders who not only focus on the company and it's customers, but value their employees most! Something not typically found at companies in Silicon Valley. Peers- No politics, fair people, always ready to help.

    Cons

    Not a huge fan of the location and commute.

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  9. Helpful (4)

    "Great place to be"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Redwood City, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at Synack full-time for less than a year

    Pros

    People are friendly and everyone knows everyone. There seems to be a genuine belief in the company/product across the company. Flexibility with hours and work from home. Executive team is open to having conversations. Free lunch everyday.

    Cons

    As with any startup resources are limited. People wear many hats and budgets are limited.

  10. Helpful (2)

    "Exciting company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    Current Employee - Inside Sales Representative in Redwood City, CA
    Recommends
    Approves of CEO

    I have been working at Synack full-time for less than a year

    Pros

    Flexible hours, great perks, overall very positive attitude towards the future of the company

    Cons

    Haven't come across any yet

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Found 55 reviews