Texas Workforce Commission Reviews | Glassdoor

Texas Workforce Commission Reviews

Updated May 9, 2017
93 reviews

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Full-time Part-time

2.6
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Thomas W. Pauken
27 Ratings

93 Employee Reviews

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Pros
  • Some great people and pretty good benefits (in 8 reviews)

  • State Employment provides great benefits, good pay and the opportunity to gain more work experience (in 7 reviews)

Cons
  • Low pay, no upward mobility, inflexible schedule (in 10 reviews)

  • No career ladders in most areas (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "Not for the hard working"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Austin, TX
    Former Employee - Administrative Assistant in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Texas Workforce Commission full-time (More than 5 years)

    Pros

    Some great people and pretty good benefits. Hours are somewhat flexible.

    Cons

    You know the old saying about State employees - well it's true. Three people to do the job of one person. If you are a hard worker it all falls on you to get the work done. A lot of co-workers barely even show up for work. Had one in particular the boss was always looking for - she went shopping during office hours. Nothing happened. Had a co-worker threaten us with bodily harm - nothing done about her - should have been immediate dismissal.

    Advice to Management

    Make your people accountable for their time and work. Don't be so lazy. Pay attention to what is going on - heck 90% of the people didn't even know who the Director was and she was in the same building as us.


  2. "Great services, poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Texas Workforce Commission full-time (More than 5 years)

    Pros

    Rewarding work. Agency has a good reputation with legislature.

    Cons

    No career ladders in most areas. No rewards for good or hard work. Raises are nonexistent. Cliquish upper management team. No efforts to retain good employees so turnover is high and workloads increase beyond reasonable expectations as people leave.

    Advice to Management

    Create opportunities for employee growth and give value to dedicated, hard-working, loyal employees.


  3. "poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Antonio, TX
    Former Employee - Customer Service Representative in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Texas Workforce Commission full-time (Less than a year)

    Pros

    easy work, can usually get time off, close to home, no overtime, weekends off. friendly co-workers, appreciative customers, somewhat protected as a state employee

    Cons

    Supervisors fail to properly investigate complaints against employees, chastise employees without ever asking their side of the story, and take some employees' word over others.

    Advice to Management

    Provide a viable avenue for employees to be able to tell you what is going on, and do something about the problems.


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  5. "Tutor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tutor-Adult Education in Weslaco, TX
    Current Employee - Tutor-Adult Education in Weslaco, TX
    Recommends
    No opinion of CEO

    I have been working at Texas Workforce Commission (Less than a year)

    Pros

    Working with the Texas Workforce is rewarding and the system is easy to follow.

    Cons

    Filling out some of the paperwork might need individual attention, based on personal circumstances.


  6. Helpful (1)

    "Too many sticks and not enough carrots"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounts Examiner III in Dallas, TX
    Current Employee - Accounts Examiner III in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Texas Workforce Commission full-time (More than 5 years)

    Pros

    Great Flex schedule, autonomy with assignments, great benefits, HR has a representative who helps employees deal with supervisors and ensure everyone is being fair.

    Cons

    Lack of growth and learning opportunities; non-existent career ladders and pay increases. Poor management, upper and lower levels. No opportunity for raises unless to apply for the same position the next level up and someone has to leave or retire. Extremely heavy workload just doubled - WITHOUT a raise. Poor change management planning and communication. No meaningful training provided and the training that IS provided is undesirable and a waste of time. The last raise the state provided to this division was approximately 12 years ago. Was great in the beginning, but too many people retiring, poor pay, and work being spread around over those left behind, with little hope of attracting and retaining new workers, that it has become drudgery. Time is marked in years served.

    Advice to Management

    Offer meaningful training and cost of living increases as well as yearly raises and ability to earn promotions. It makes no sense to do a performance review and you are offering no raises. The point of PPR review is to gauge your performance and to reward you each year for the hard work you put into it. Don't take away earned merit pay when a promotion is earned. Hire more people and more growth opportunities. Choose more intelligent leaders and institute systems of growth/mentoring for employees. Less selfishness, favoritism and childish behavior.


  7. Helpful (1)

    "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Texas Workforce Commission full-time (More than a year)

    Pros

    Great Flex schedule, autonomy with assignments, great benefits, HR has a representative who helps employees deal with supervisors and ensure everyone is being fair.

    Cons

    Pay could be higher with my Masters, current supervisor is very slow with decisions putting her staff behind and the Director does nothing about it.

    Advice to Management

    Director and above needs to utilize all employees to provide how departent is doing, not just listen to the supervisor.


  8. "Program Specialist"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Dripping Springs, TX
    Current Employee - Anonymous Employee in Dripping Springs, TX

    I have been working at Texas Workforce Commission (More than a year)

    Pros

    The Pros for this agency are the State Benefits, flex schedule allowed, and having an HR representative to help employees

    Cons

    The Cons are low pay, no training, no management support or even really aware of what their employees need nor do they seem to really care.


  9. "Fair Housing Outreach Coordinator"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook

    I have been working at Texas Workforce Commission full-time

    Pros

    Able to connect with landlords, hotel owners and meet with agency coalitions involved and interested in helping both sides of the issue

    Cons

    Slow process for each step due to HUD guidelines


  10. "Workforce Development Specualist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Workforce Development Specialist in Dallas, TX
    Former Employee - Workforce Development Specialist in Dallas, TX
    Recommends
    Positive Outlook

    I worked at Texas Workforce Commission (More than 8 years)

    Pros

    Free Health Insurance, Government Job, Hardworking supervisor and co workers

    Cons

    Median Range Income. Standing on feet too long. Some difficult customers

    Advice to Management

    Raise the pay


  11. Helpful (4)

    "If you cant get a job anywhere else, take it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Examiner III in Houston, TX
    Former Employee - Accounts Examiner III in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Texas Workforce Commission full-time (More than 3 years)

    Pros

    17 holidays, 1 sick day and 1 vacation from the start, you can use your sick days from the start, the vacation you have to wait 180 to use. Good health insurance.

    Cons

    Management, I don't know how they got their jobs, its a government agency. Enough said.


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