USI Insurance Services Reviews | Glassdoor

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USI Insurance Services Reviews

Updated January 16, 2018
256 reviews

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3.9
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Michael J. Sicard
141 Ratings

256 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Best decision ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at USI Insurance Services full-time

    Pros

    Great culture, everyone is eager to help.

    Cons

    Have not encountered any yet.

    Advice to Management

    Employees across disciplines are very engaged so keep up what you are doing.


  2. Helpful (1)

    "Best employment decision EVER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee Benefits Consultant in Atlanta, GA
    Current Employee - Employee Benefits Consultant in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USI Insurance Services full-time (Less than a year)

    Pros

    The company CARES!! Both about its employees and its clients! Onboarding process and new hire training are top-notch! Their goal, purpose, mission, etc are clearly outlined. It seriously feels like a family—the ones you *want* to spend time with!!

    Cons

    Employer has high standards and measures for accountability. You cannot slack off and get away with not pulling your weight.

    Advice to Management

    Keep up the awesome work!

  3. Helpful (1)

    "Extremely excited about my future at USI"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USI Insurance Services full-time (Less than a year)

    Pros

    I have felt welcome from the moment I started the interview process. The majority of the people in my office have been here for SEVERAL years. Positive work environment. The employees are fantastic. They are extremely flexible. Onboarding has been so smooth. I look forward to a long career at USI.

    Cons

    There are no cons that I have seen/experienced.


  4. "Glowing endorsement of USI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USI Insurance Services full-time

    Pros

    People come first! From my initial contact through hiring, everyone was cordial, professional and respectful. My hiring process was quick, efficient and pleasant. Regional leadership is very well qualified and driven by success. It's an amazing company with terrific growth prospects.

    Cons

    I haven't experienced any cons.


  5. Helpful (1)

    "It's a Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Lines Account Manager in Cincinnati, OH
    Former Employee - Personal Lines Account Manager in Cincinnati, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at USI Insurance Services full-time (More than 3 years)

    Pros

    Vacation time
    No micromanaging as long as you do your job
    Time to do your job
    Training
    Department management willing to help
    Not an entry level position
    Good work/life balance

    Cons

    Very expensive benefits (good benefits, but super expensive)
    Paying for parking ($82 a month to work at this location)
    Favoritism - among employees and among departments
    Drama filled employees, negative work environment (bullying, mean spirited coworkers; language, excessive cursing)
    Lack of structure leaving employees that do their job picking up the pieces for those who don't
    Limited raises
    Constant phone and system issues and not a very good IT department to back it up
    Unhelpful HR - its always someones fault or someone else's problem
    No jeans, ever

    Advice to Management

    Work on providing better customer service or you'll lose your clients, clients are treated as a number instead of as a person. Improve IT, their skills are very limited and fixes often take a long time. Billion dollar company with a $10 computer and phone system. Customers that want answers don't want to hear about our constant computer and phone issues, it makes USI appear less capable.


  6. "Employee Benefits Specialist Interview & Onboarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Specialist in Seattle, WA
    Current Employee - Benefits Specialist in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USI Insurance Services full-time (Less than a year)

    Pros

    -Quick, efficient, and intuitive application process.
    -Excellent in-person interview with head of department and two other team members.
    -Onboarding has been a dream. I've felt welcome from the moment I stepped in the door on my first day.

    Cons

    -No cons at this time.


  7. Helpful (1)

    "Sales specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at USI Insurance Services full-time

    Pros

    Good starting pay, friendly environment

    Cons

    Poor onboarding, unrealistic goals, no service help, no structure

    Advice to Management

    Listen

  8. "Love the Atmosphere So Far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Falls Church, VA
    Current Employee - Account Manager in Falls Church, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at USI Insurance Services full-time (More than a year)

    Pros

    Flexibility and you are allowed to have your own mind, think ....strategize

    Cons

    Location.... because who we are and the fact we have locations all over the world, I believe being so close to the nations capitol, we should have a DC address. Makes this location seem to be the Capitol Location. Just a thought.

    Advice to Management

    Continue to be rock stars in grooming successors.


  9. "Happy I made the move to USI!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Tampa, FL
    Current Employee - Senior Account Manager in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USI Insurance Services full-time (Less than a year)

    Pros

    Amazing company to work for. Great benefits. I am new to USI and my entire team has been so welcoming. Our Practice Leader is incredible.

    Cons

    Haven't found any yet.


  10. "Opportunity to succeed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USI Insurance Services full-time

    Pros

    Great people and a clear career path.

    Cons

    I presently do have any cons.

    Advice to Management

    N/A


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