Upsight reviews

3.9

70% would recommend to a friend

(53 total reviews)

Andy Yang

76% approve of CEO

62% positive business outlook

Upsight has an employee rating of 3.9 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upsight employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

53 reviews
5.0
Oct 2, 2018
Recommend
CEO approval
Business Outlook

Pros

- Culture is hands down the best I've ever experienced. Management really tries to find people who are smart, hardworking *and* kind with the highest integrity. No politics there. You become real friends with your coworkers, and maintain relationships with 90% of the people who move on. For all the business issues at Upsight, the executive team has excelled at building an inspirational culture that is hard to find anywhere else. I miss it. - You learn a lot here about very complex tech that can easily be applied to other industries and companies, and will serve you well in your career long term. But it's not for the faint hearted. You have to be willing to learn and dive deep into hard topics, and take initiatives on your own to advance. - No shortage of opportunities to learn and problems to solve. But again, you have to be a self-starter. Upsight moves fast so there is no hand holding. If you don't try to step up, you won't last long there. - Catered meals, transportation stipend, vacation bonus, fitness allowance, and pretty good benefits for a small startup

Cons

- Changing directions. Market moves fast and Upsight adapts quickly but that can be hard to keep up if you're a regular employee. - Product leader is stubborn and arrogant, and doesn't listen to customers or external facing teams. Technology and engineering teams (some of smartest people I've met) are great but the actual product wasn't built to be easy to use or have defined use cases. Product likes to say no to external feedback and then build stuff they think is interesting but no one wants. Makes it hard for others to sell. Probably main reason nontech people leave. - Need to improve communications internally. Can be frustrating to not know what to focus on.

1.0
Nov 21, 2017

Pointless company has no direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- great people with the exception of the very upper management

Cons

- mass layoffs every few years - no job security - all the perks in the world mean nothing if you can lose your job at any time - outside of core team everyone else is expendable - company has no idea what it's doing or where it's going - rather than giving customers what they want, company instead ops for making overcomplicated features that no one needs

2.0
Aug 29, 2017

Going downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- company perks are excellent, holiday bonus and fitness reimbursement are hard to match. lots of flexibility for work: life balance too. - Great office - a great culture is projected and usually lived up to. The socials are great and well attended. - teams mix well and usually always happy to help anyone else.

Cons

- Product is complicated and product team doesn't build for customer nor market requirements. They are on their own path to building something 99% of people don't want. - Lacking behind all competitors and prices themselves out of every deal. Still lacking despite 2 acquisitions/mergers. - "In" crowd of upper management and selected others. Expect to play hard-ball office politics with anyone in a management position. - All sales leads are done with outbound efforts, there is no top funnel of inbound as the company ignores this approach. - Many more...

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Glassdoor has 58 Upsight reviews submitted anonymously by Upsight employees. Read employee reviews and ratings on Glassdoor to decide if Upsight is right for you.