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Vapi reviews

4.2

80% would recommend to a friend

(8 total reviews)
avatar

Jordan Dearsley

100% approve of CEO

80% positive business outlook

Reviews by job title

8 reviews
5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong market momentum in an emerging category. Strong product and focus on customers. Very friendly and collaborative team.

Cons

I don't have any at the moment

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

I love working at Vapi, especially within our EMEA region, because you can genuinely feel that we’re building something big and special. The company culture is very positive, with open, accessible, and horizontal leadership, and a team of ambitious, energetic people who are hungry to win in the market. You can talk to anyone at any time, and people are always willing to help and support each other. The compensation packages are fair and generous, especially for Europe, and the remote-first, open culture gives people a lot of trust and autonomy. What I appreciate most is how committed everyone is to the success of the product and our customers — there’s a real sense of ownership across the company. On a personal level, building the EMEA region from scratch has been an incredible adventure. It requires an entrepreneurial mindset and a genuine excitement for creating something new, which makes the experience especially rewarding.

Cons

Nothing major to highlight. That said, as with any early-stage startup, you need to be comfortable operating in a fast-changing environment where processes are constantly evolving and being built from scratch. A high level of autonomy is important, and you need to enjoy figuring things out as you go and bringing structure to ambiguity.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Exciting product category Strong market momentum Smart and ambitious team members Good exposure to AI, technical customers, and early stage startup building Fast learning curve

Cons

Long hours were normalized Compensation did not feel aligned with workload and intensity Unclear or shifting expectations Culture could feel exclusionary / inner-circle driven Women were not always included in key conversations Emotionally taxing environment Abrupt exits, including among strong performers Leadership needs more people management maturity, lot of internal politics for a small company Feedback and communication were inconsistent

Viewing 1 - 3 of 8 Reviews

Glassdoor has 8 Vapi reviews submitted anonymously by Vapi employees. Read employee reviews and ratings on Glassdoor to decide if Vapi is right for you.