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      WebPros

      Engaged Employer

      WebPros reviews

      4.2

      74% would recommend to a friend

      (67 total reviews)

      Christian Koch

      74% approve of CEO

      70% positive business outlook

      Ratings by category

      4.5

      Work/Life balance

      4.4

      Diversity & inclusion

      4.1

      Culture & values

      3.9

      Senior management

      3.8

      Compensation and benefits

      3.7

      Career opportunities

      WebPros has an employee rating of 4.2 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The WebPros employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      67 reviews
      1.0
      May 17, 2024

      Dysfunctional

      Employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO, great insurance, flexible hours

      Cons

      Exceptionally poor leadership at all levels. Disconnected/siloed divisions, departments. Duplicate or redundant functions from various child companies compete against one another. Lack of direction from senior leadership, and lack of support from leadership to engage with what few, and all explicitly revenue growth focused, goals leadership does provide. No pay increases of any kind for more than two years, while employees are told repeatedly that "role leveling" is needed and raises will come once this is done. Lack of empathy or consideration for customers and partners. Lack of awareness of damage done to customer relationships through corporate decision making. Leaders at all levels are severely out of touch.

      2.0
      Sep 30, 2024

      So much potential, but leadership drains it all

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Flexible PTO - Health insurance - 401k matching - Opportunity to work with an international team and share ideas

      Cons

      - High turnover, even among C-suite. (5 CMOs & 3 CROs just in the last 2 years.) - Constantly pivoting the entire company in new directions due to leadership impatience and desire to please shareholders, rather than relying on the experts they hired to do their jobs. - Gaslighting from HR regarding "competitive pay structure" when market research shows we're paid below average for our roles. - No pay increases in the last 3 years, not even to combat inflation. - Multiple rounds of layoffs with existing employees picking up the responsibilities for no increase in pay. - Clear discrimination against US-based employees due to cost of retention, with roles regularly transferring from the US to the EU. - No evident career growth process, as external hires are preferred.

      avatar
      WebPros Response
      11mo
      Thank you for taking the time to share your perspective and for your ongoing commitment to WebPros over the past several years. I want to acknowledge the frustration and fatigue in your message, and that much of what you’ve described reflects serious concerns we are actively working to address. We know that frequent leadership transitions and organizational change have created instability. We’ve been focused on strengthening alignment and continuity at the top, while also making leadership more accessible and accountable. Your points about compensation and workload are also heard. We completed a pay equity audit in 2024 to ensure fairness across roles and regions, and we’re continuing to evaluate how we can better support and recognize our teams. This includes exploring smarter resourcing decisions and addressing gaps created by organizational shifts. You’re absolutely right that engagement survey results offer valuable insights and we are using that data to guide our priorities. But we know data alone isn’t enough; we need to show meaningful action. Your feedback reinforces that urgency, and it’s a reminder of the incredible depth of knowledge and commitment within our teams. Thank you again for your honesty. We’re listening and we’re committed to doing better.
      2.0
      Apr 16, 2023

      Investors have decided they prefer money over raises.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free lunch, employees respect each other. Flexible PTO. Tons of room for learning and self improvement.

      Cons

      It eventually becomes very difficult to get a promotion or a raise. This year they've decided that no employees will be getting raises at all for any reason. This was their logic - avoid layoffs and continue making money by paying employees less (but still hire from outside where needed, when maybe an employee could have filled the role. The board only cares about the bottom dollar.

      Viewing 1 - 3 of 67 Reviews
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      Glassdoor has 77 WebPros reviews submitted anonymously by WebPros employees. Read employee reviews and ratings on Glassdoor to decide if WebPros is right for you.