Wencor Reviews | Glassdoor

Wencor Reviews

Updated August 16, 2017
47 reviews

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2.5
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Greg Beason
19 Ratings

47 Employee Reviews

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  1. "Customer Service Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Peachtree City, GA
    Current Employee - Customer Service Specialist in Peachtree City, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wencor full-time (Less than a year)

    Pros

    Some of the best reasons to work at Wencor are that this company is true Southern Hospitality at its finest! They have plenty of luncheons, gatherings, and even company softball games. The everyday environment is friendly, easygoing, and everybody comes ready to work.

    Cons

    Some of the downsides are low pay. In the customer service department, the pay is not evenly disbursed by workload. There are 3 groups: Broker, MRO, and OEM. Broker is the busiest and most demanding, yet the pay is the same for all groups. There were days when Broker group would have hundreds of orders, while MRO or OEM would have less than 50 each. This was not fair. Work as hard as you want, you'll never truly ever be "caught up" on your daily tasks and reports on top of the customer issues that come in. I would definitely give this company a 5 star if Customer Specialist salary was better.

    Advice to Management

    Try to be more of a coach and less of a bystander. It does not help a new employee when learning to do everything on his/her own, then receiving very harsh critical feedback within the first 30 days of setting foot in the door. Rarely was positive reinforcement a tactic used at this company.


  2. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality in Atlanta, GA
    Current Employee - Quality in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wencor full-time (More than 3 years)

    Pros

    Good people, work was interesting. Not really stressful.

    Cons

    Better promotion opportunities are needed to retain talented people.

    Advice to Management

    Help employees with career planning and mobility within the company

  3. "Management Sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Peachtree City, GA
    Former Employee - Warehouse Associate in Peachtree City, GA
    Doesn't Recommend
    Negative Outlook

    I worked at Wencor full-time (Less than a year)

    Pros

    Great people work there in certain deparments.

    Cons

    Managers Suck, and have there favorites.

    Advice to Management

    Don't be best friends with your employees.


  4. "Lack of vision and direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Engineer
    Former Employee - Staff Engineer
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wencor full-time (More than 3 years)

    Pros

    In all Wencor was a good place to work. Not too much stress and good work life balance.

    Cons

    Leadership and management provide no real sense of vision or direction for company growth and goals.

    Advice to Management

    Create and provide a sense of vision and direction for the company.


  5. "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Peachtree City, GA
    Former Employee - Product Manager in Peachtree City, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Wencor full-time (Less than a year)

    Pros

    Worked with some nice people.

    Cons

    Very demanding of hours. No work / home balance.

    Advice to Management

    Hire more people, train and help them grow.


  6. Helpful (1)

    "Project Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Engineer in Springville, UT
    Former Employee - Project Engineer in Springville, UT
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Wencor (More than 5 years)

    Pros

    The people were awesome. The department, for the most part was a great, tight-knit group of coworkers. I had a great manager that allowed autonomy as long as you were hitting goals and quotas.

    Cons

    Upper Management. I went through the initial transition from being privately held by the Wood family to being purchased by an investment firm. They were looking for a quick fixer upper that they could flip for a profit (it has since changed hands a second time). Prior to the change the company experienced double digit year-over-year growth every year that I was there.
    The management team that they brought in was really not concerned about the employees or long term health of the company. They were concerned about appearances and short term financials.

    Advice to Management

    Make your people happy, make them look good, and you will in turn look good. Take a long term view, and don't be so wrapped up in your own accomplishments.


  7. Helpful (1)

    "Comfortable Work, Good Pay, Bad Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook

    Pros

    Comfortable working conditions for a warehouse. Air conditioned and no heavy lifting.
    Good pay.

    Cons

    Mandatory work weekends.
    Frequent changes in procedures.
    Poor management.
    Poor communication between departments.
    Zero employee appreciation.
    Zero opportunities for advancement.

    Advice to Management

    Management is poor. They don't know what works because they don't really ask for input from the workers themselves. They just come up with ideas for improvement which frequently fail. When I left, they had implemented Dematic for a second time, which was failing like it was the first time they tried it. All it has changed is that workers are able to process more orders, but people still have to work there overtime every night.
    Management will fire anyone who is a threat to their status quo, even if said employee has done nothing wrong. I saw it happen.
    Even if you are an ideal worker and do everything that's asked of you and go above and beyond, your only chance of moving up in the company is if your supervisor is fired and maybe you can replace them. Other than that, there are no opportunity advancements.
    I'd recommend listening to your workers as to what works instead of implementing what YOU think will work with no input.
    Show some appreciation for your employees! When I was told my job was over, I received no prior warning and not a single bit of appreciation. No "thank you" or "we appreciate you coming in on weekends", nothing. I was an ideal employee and did what was asked of me every day and you can't even say "thank you"?
    Overall, not a good company.

  8. Helpful (2)

    "VP Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Springville, UT
    Former Employee - Vice President in Springville, UT

    I worked at Wencor full-time (More than a year)

    Pros

    At Wencor you have the ability to contribute across many functional areas in the organization. It is small enough that you are able to have access to upper management, including CEO.

    Cons

    WG needs to improve company culture. Employees should be top priority, not just the numbers

    Advice to Management

    Remember that your biggest asset is your people.


  9. Helpful (1)

    "Shipping, inspector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Wencor full-time

    Pros

    I love the people I work with, awesome benefits, my department allows me to go to school and work it's really flexible.

    Cons

    The recent move to shipping has been frustrating and caused a lot of negative feelings. Excited to see what the new CEO does.

    Advice to Management

    Be involved in all levels of employment. Be positive but realistic about company circumstances.


  10. Helpful (2)

    "Life at Wencor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wencor (Less than a year)

    Pros

    Decent Salary, 5 day work week

    Cons

    Management shows favoritism and does not promote hard working people

    Advice to Management

    Stop showing favoritism and promote from within


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