Western Express Reviews | Glassdoor

Western Express Reviews

Updated February 15, 2019
284 reviews

Filter

Filter


3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Paul Wieck
142 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "Best reasons are new trucks no force dispatch" (in 10 reviews)

  • "second chance company, get the needed experience for new drivers with backgrounds" (in 10 reviews)

Cons
  • "Depending on where u live home time can suck big time" (in 21 reviews)

  • "The Driver Managers ONLY care about keeping you moving" (in 11 reviews)

More Pros and Cons

  1. "Strive for Excellence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee
    Current Employee - Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Express full-time (More than 10 years)

    Pros

    Promotes and encourages personal and professional growth
    Welcomes new ideas from all employees
    Working to become the most driver friendly company in America

    Cons

    Other than some long work days there are no cons.

    Advice to Management

    None


  2. Helpful (1)

    "Dispatch review for Eric Neumann"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OTR Flatbed Driver in Atlanta, GA
    Current Employee - OTR Flatbed Driver in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Western Express full-time (Less than a year)

    Pros

    A fair and understanding person.

    Cons

    They have to do PMs for truck on time

    Advice to Management

    The mechanic shop has to do PMs when scheduled

  3. "Western Express Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Safety Specialist in Nashville, TN
    Current Employee - Safety Specialist in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Express full-time (More than 5 years)

    Pros

    Overtime, Benefits, Gym, Friendly Staff, Fun environment, love the people I work with.

    Cons

    Sometimes traffic can be a pain in the evenings headed home.


  4. "Pretrip"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Truck Driver in Nashville, TN
    Current Employee - Truck Driver in Nashville, TN
    Recommends
    Positive Outlook

    I have been working at Western Express full-time (More than 3 years)

    Pros

    Western Express give drivers a chance to learn and grow. Great company for new drivers or those that need a second. chance. I've been here over 4 yrs. This company for the most part has taken care of me.

    Cons

    The pay scale isn't the greatest. Could do more to retain their experienced drivers.

    Advice to Management

    Communication. As a driver sometimes it seems like one hand doesn't know what the other is doing.


  5. "Josh's Western Express Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OTR Flatbed Driver/Traiber in Lincolnton, NC
    Current Employee - OTR Flatbed Driver/Traiber in Lincolnton, NC

    I have been working at Western Express full-time (More than a year)

    Pros

    OTR is home every 2 weeks if you want.

    Steady freight

    The staff is always helpful, and friendly. Especially My DM Houston Poole. Any problems I have are always dealt with immediately, and he keeps me rolling.

    They hire people with an imperfect record. Which is both a pro and con. Some people deserve a second chance, and others dont.

    Cons

    Some of the equipment is in bad shape, but that's due to employees damaging it, and not reporting the problems. Every time I got a bad trailer, or my truck had an issue it was dealt with immediately. Some people refuse to take a little time time to do things right, and it hurts everyone else.

    The night/weekend staff is hard to get a hold of quite often. That can be a pain when you need something.

    Advice to Management

    Hire a few more people to help at night, and on the weekends.


  6. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver Trainer in Nashville, TN
    Current Employee - Driver Trainer in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Express full-time (Less than a year)

    Pros

    Good miles, good company to grow with, pay is good, great atmosphere

    Cons

    Midnight dispatch can be a little better


  7. "This is a review for Eric Neumann"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Company Truck Driver Northeast Regional in Toledo, OH
    Current Employee - Company Truck Driver Northeast Regional in Toledo, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Express full-time (Less than a year)

    Pros

    I had recently got re-employed with Western Express and so far so good. The DM (Driver Manager) I have was by luck when he asked me if I was in a certain truck. I had told him I was not and had proceeded to inform me of a truck that needed recovered. I then asked this over worked man if he was my DM once i got into the truck and he had told me that he had a lot of trucks on his board but still took me on as one of his drivers anyways. Eric Neumann has went above and beyond what his duties are as a Dm.

    Cons

    I havent really seen any cons to this company

    Advice to Management

    The only advise I can give to the management and CEO is to put more ambassadors out there in the rooms/bars/and gas stations. Because way too many people are going out drinking, smoking in rooms and not just cigarettes either. And do second drug screen the day they are supposed to get their hire packet because I have heard guys and girls saying how they went and smoke marijuana shortly after the initial testing because they think they arent gonna get tested again for a while. Have it as a random for all new hires and re-hires.

  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Company Driver in Nashville, TN
    Current Employee - Company Driver in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Express full-time (More than a year)

    Pros

    Great pay top miles best training program top notch equipment

    Cons

    None the company excels

    Advice to Management

    Communication


  9. "I'm a trainer here less then a year great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Class A Truck Driver
    Current Employee - Class A Truck Driver
    Recommends
    Approves of CEO

    I have been working at Western Express full-time (Less than a year)

    Pros

    Great crew 👏🔥💯👍 my DM Eric does awesome work good vibes great personality too always do what he say... Always happy keeps me happy to.... 😄🌟🎉 gets me good loads and home on time ⏰ no complaints just perfect 💯✨👌
    My DM Eric the best ever 👍💯

    Cons

    No problem good company and crew


  10. "Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver/Trainer in Nashville, TN
    Current Employee - Driver/Trainer in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Western Express full-time (Less than a year)

    Pros

    Great Company to start a career give chances to new drivers and drivers who need a second chance.
    Eric Neumann is my DM and he is great to work with. He always reaches back out to follow up with me as a driver and as a trainer for new drivers needs. If I need to get home he makes it happen as long as freight is availible. If freight is not availible he tries to work out a way and if he can't he is upfront and honest with me as a driver and doesn't try to blow smoke.

    Cons

    Bethlehem,PA terminal is lacking materials to outfit drivers for flatbed with needed equipment.

    Advice to Management

    Find ways to reward drivers an DM's that are performing better than the rest maybe it will make senior drivers stick around or want to become a trainer.