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Western Express Reviews
Updated Jun 7, 2023
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Found 1,090 of over 1K reviews
34% Recommend to a Friend
39% Approve of CEO
Found 1,091 of over 1K reviews
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Recommend to a Friend
Approve of CEO
Paul Wieck
618 Ratings
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Top Review Highlights by Sentiment
Pros
- "Good communication I always get my miles that I need to support my family they do good getting my home time" (in 14 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Western Express and is not affected by filters.
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- Current Employee★★★★★
Pros
Thy are a great company
Cons
Only home on the weekend
- Former Employee, more than 5 years★★★★★
good computer system
Jun 7, 2023 - Regional Manager in Nashville, TNRecommendCEO ApprovalBusiness OutlookPros
good computer system and concert perks
Cons
hostile mgt and lots of yelling
Continue reading - Current Employee, more than 1 year★★★★★
Pros
This is a second chance or starter company.
Cons
This is a second chance/starter company, you are not valued!
Continue reading - Current Employee, less than 1 year★★★★★
the worst experience I have ever had.
Jun 7, 2023 - Truckdriver in Allentown, PARecommendCEO ApprovalBusiness OutlookPros
some equipment is in decent to good condition.
Cons
bad leadership/management, low miles and pay, lack of respect for drivers all focus is on load delivery. I've had problems with this company mostly my manager.
Continue reading - Current Employee, more than 5 years★★★★★
Mentor and LP Operator
May 23, 2023 - Lp Operator in Nashville, TNRecommendCEO ApprovalBusiness OutlookPros
Can make good money as a mentor, with a good truck and a good agent (DM).
Cons
Communication can deteriorate when agents get very busy.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
There is no good reason to work here
Cons
The pay is low to make money you will never be home
- Current Employee, less than 1 year★★★★★
Pros
I can’t really say I have any pros and that’s the absolute truth
Cons
They find the cheapest way to get you to there locations and that saying a lot to be a trucking company they put all new truckers in MOTELS if your going to Tennessee and most likely have a roommate and they feed you the same food just about the entire time your in training and change up the sides, not to mention they would waste your time and tell you that you might not get the job or compensated for information that they had before you even showed up but will waste money on you getting there there’s also a big possibility if you miss you ride or be waiting on them you will have to come out your own pockets to pay for it
Continue readingThank you for sharing your feedback. We apologize for any inconvenience you experienced regarding accommodations, food, and transportation. We strive to communicate effectively and efficiently throughout the hiring process to avoid any unnecessary expenses or misunderstandings. Your feedback is valuable to us, and we appreciate your insights. If you have any further details or suggestions, please reach out to us at HumanResources@westernexp.com. We are committed to continuous improvement and appreciate your input as we strive to provide a better experience for our drivers.
- Former Employee★★★★★
Pros
Don't need much experience to work there
Cons
Hard to get back home
Western Express Response
Thank you for the review. We pride ourselves on having a great training program for new drivers. We try to get our drivers back home for their resets but it can be difficult if they are on certain routes. If you have any suggestions please send them to HumanResources@westernexp.com. We're always looking for ways to improve.
- Former Employee, more than 1 year★★★★★
OTR Truck Driver expectations
May 19, 2023 - OTR Truck Driver in Nashville, TNRecommendCEO ApprovalBusiness OutlookPros
-Flexibility in job duties -Getting paid to drive
Cons
-lack of communication from dispatchers -Low pay for amount of time spent out on the road - Out on the road for months at a time.
Continue readingWestern Express Response
Marketing Manager
Thank you for sharing your feedback. We are always looking for ways to improve and we apologize for any issues with our dispatchers. Please send any specifics to HumanResources@westernexp.com so we can address this.
- Current Employee★★★★★
Experience At Western Express
May 1, 2023 - Class A Truck Driver in Nashville, TNRecommendCEO ApprovalBusiness OutlookPros
Good place to start, amazing lease purchase program
Cons
Company drivers don't do too well here eventually move on
Western Express Response
We appreciate you leaving your feedback and are happy to hear that you are taking advantage of our lease purchase program! If you have any specifics to share so we can improve from the three stars to five stars, please let us know at HumanResources@westernexp.com.
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Western Express Reviews FAQs
Western Express has an overall rating of 2.5 out of 5, based on over 1,168 reviews left anonymously by employees. 34% of employees would recommend working at Western Express to a friend and 32% have a positive outlook for the business. This rating has decreased by -24% over the last 12 months.
34% of Western Express employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Western Express 2.3 out of 5 for work life balance, 2.3 for culture and values and 2.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Western Express to be benefits, coworkers, career development and the cons to be management, culture, compensation.
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