Wikimedia Foundation Reviews | Glassdoor

Wikimedia Foundation Reviews

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Found 67 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
80%
Recommend to a Friend
93%
Approve of CEO
Wikimedia Foundation CEO Katherine Maher
Katherine Maher
21 Ratings
Pros
Cons
  • "Many good people leave this place broken, and have a hard time getting jobs due to the Foundation being a non-profit not a tech firm(in 6 reviews)

  • "Low pay, compared to other tech jobs(in 3 reviews)

More Pros and Cons
  1. Great people, great organization

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Program Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wikimedia Foundation full-time for more than 2 years

    Pros

    What you do matters and has an impact.

    Cons

    If you are not the nerdy type, stay away. The nerdier, the better.

  2. Overall a good place to work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Wikimedia Foundation full-time for more than 4 years

    Pros

    Growing fast, great mission, interesting people.

    Cons

    Still a bit disorganized on certain teams, but that depends on the department.

  3. Endlessly interesting, with plenty of independence

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends

    I have been working at Wikimedia Foundation full-time for more than a year

    Pros

    I love working at the Foundation because I find the content of my job endlessly interesting -- it is amazing how the global movement puts Wikipedia and its sister projects together piece by piece. I love to learn more about it every day. Though earlier reviews discuss difficult internal politics of the organization, I find that people are not here to climb the ladder -- I really get the sense that the team is there...

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    Cons

    Interestingly, even though the Wikimedia Foundation has been around for over 15 years, the product operation still sometimes feels like a startup. There are still a lot of processes and communication channels that need to be put in place.

  4. Helpful (6)

    Brilliant staff, fun place to work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wikimedia Foundation full-time for more than 2 years

    Pros

    I love working here. I feel very fortunate to wake up every day and work for an organization that works tirelessly to provide free knowledge to the world. I get to work on interesting and challenging projects which shift often enough not to be boring since we are moving very fast!

    Cons

    I wish I saw my team in person more often, which can be hard due to the remote culture, but that said it is really great to have the work life balance and flexibility the foundation is passionate about providing.

  5. Helpful (9)

    Good place to work with motivated and smart people, pay is not transparent.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wikimedia Foundation full-time

    Pros

    Remote work, great benefits, meaningful mission, smart colleagues, work/life balance. Good CEO figure, great CPO choice. Depending on where you are and who your manager is, people look out for you and your growth.

    Cons

    Pay is not transparent and the way team budgeting works is a horror. It's easy to think that a white guy doing the same job you're doing is probably making more. If you don't fix that, people from underrepresented groups will leave.

    Advice to Management

    Compensate people for the jobs they're doing, in a transparent manner. You're vocal about your diversity and inclusion efforts, but you're not addressing real problems that are affecting people's day to day, like pay. Bringing leaders from outside the org is a bad move. It shows that you can't grow your own people into leaders.

    Wikimedia Foundation Response

    January 17, 2018Talent and Culture

    Thank you so much for taking the time to write this review. We're glad to hear that your experience working at Wikimedia is generally a positive one. We are committed to diversity & inclusion, so your feedback on pay transparency will be brought up to the appropriate stakeholders. ...

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  6. Helpful (4)

    Good organizations for junior professionals

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wikimedia Foundation full-time for more than 4 years

    Pros

    The Wikimedia Foundation is a good place to start your career and learn about professional processes, roles, responsibilities, and how to affect change. Good professional development opportunities, though depending on the team. Good benefits.

    Cons

    If you are somewhat experience, and have spent two years in the organization, it is hard for you to continue growing. It is very hard to become a manager. Even when the work is needed, and you advocate for it multiple time, you have to be doing 80% of the work before you get the recognition or the budget to grow. Sometimes, you may even be the most appropriate person to carry out a project, but some departments are so...

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    Advice to Management

    Take the time to do a skills and experience assessment to assign projects to employees. This might encourage cross-department collaborations.

    Wikimedia Foundation Response

    September 26, 2017Talent and Culture

    Thank you so much for taking the time to post this review. We're glad to hear that your overall experience is a positive one and we will be sure to bring up your feedback to the appropriate stakeholders. We aim to focus our efforts in improving collaboration, but If you have any specific ...

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  7. Helpful (16)

    A great mission, egregiously managed

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Wikimedia Foundation full-time for more than 4 years

    Pros

    - Great mission: desire to bring "all the world's knowledge to all the world's people." - Passionate employees - World travel - Ability to work remotely at will - Coworkers from around the world to learn from - Autonomy

    Cons

    - Democratic to the point that decisionmaking is extremely difficult, slowing down product development - Tech (MediaWiki software) is very old-fashioned and inaccessible to would-be volunteers - Non-inclusive; if you haven't worked here since the beginning and/or do not have an aggressive personality type, no one will listen to you or take you seriously - Management thinks they understand sexism and diversity but make...

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    Advice to Management

    Listen to the people low on the totem pole. Give people decision-making power. Make Wikipedia more accessible.

    Wikimedia Foundation Response

    August 31, 2017Talent and Culture

    Thank you so much for your review. We're sorry to hear about some of your experiences during your time at the Wikimedia Foundation, and you bring up some very valuable points of critical feedback and areas for improvement. I wanted to respond to a couple of specific points of feedback ...

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  8. Helpful (1)

    Legal Fellow

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I worked at Wikimedia Foundation full-time

    Pros

    Great exposure to fascinating legal issues and really wonderful people.

    Cons

    None. I really loved it!

    Wikimedia Foundation Response

    June 28, 2017Talent and Culture

    Thanks for sharing your work experience! We're so happy to hear that you loved working with us, and recommend us a place to work. Thank you so much for your contributions as a Legal Fellow. It is becuase of you that we are one step closer in achieving our mission, "A world in which ...

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  9. Helpful (6)

    Current employee

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wikimedia Foundation full-time

    Pros

    Incredible benefits - health care, generous PTO, holiday, and sick leave. Flexible work schedules.

    Cons

    Externally, they are very mission driven and conscious of the community which is truly refreshing. However, the internal office culture still needs some work. HR is not the greatest and enables some childish behavior which prohibits basic business operations. Teams operate in silos and overall is not a great collaborative work environment.

    Wikimedia Foundation Response

    June 1, 2017Talent and Culture

    Thank you so much for taking the time to share your feedback! We're really happy to see that you recommend WMF as a place to work, and that you appreciate the work-life balance benefits we offer. Collaboration is extremely important to us and is one of our core values. It’s important ...

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  10. Helpful (7)

    open knowledge at scale is hard

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wikimedia Foundation full-time for more than 6 years

    Pros

    Mission work is rewarding in general, but at WMF we have the resources to make a huge impact. That's unique. Other stuff is secondary but great as well. There's great potential to change the culture and make it adapt to your unique needs, radically more so than other places. The benefits and people in charge are great, as long as you realize how they have a ton of work and cut them some slack.

    Cons

    There is way way too much drama. I don't deduct any points for this because it's entirely self-inflicted. There are, of course, toxic people that do a lot of damage within their sphere of influence. But I think the drama comes from immature people not fully understanding their rights and power within our awesome organization. Toxic people are everywhere. Some companies spend a ton of money to try and deal with them...

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    Advice to Management

    Work on cultural orientation. What I said in Pros and Cons is just scratching the surface, and WMF is completely unique. We need to help new and current employees understand this as quickly as possible.

    Wikimedia Foundation Response

    May 18, 2017Talent and Culture

    Thank you so much for sharing your experience, we're really happy to hear that you recommend Wikimedia Foundation as a place to work! You're right that we are a very unique organization in the sense that our staff have the power to influence each other, our projects, and the organization ...

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Found 67 reviews