Wine Rack Reviews | Glassdoor

Wine Rack Reviews

Updated Aug 8, 2019

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Found 98 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
38%
Recommend to a Friend
30%
Approve of CEO
Wine Rack CEO Jay Wright
Jay Wright
5 Ratings
Pros
  • "Get a few free bottles of wine each month(in 6 reviews)

  • "You will learn about Niagara wines and a couple of free bottles every month(in 6 reviews)

Cons
  • "Management does nothing to protect the minimum wage staff(in 22 reviews)

  • "A lot of upselling and upper management getting upset when not meeting goals(in 20 reviews)

More Pros and Cons
  1. Helpful (1)

    "A hopeful Cafe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Poplar Bluff, MO
    Recommends
    Neutral Outlook

    I have been working at Wine Rack full-time for more than 3 years

    Pros

    It a small "everyone knows your name" sort of upscale cafe. There is a low turn over rate. There is a great community atmosphere and staff.

    Cons

    It is a very small privately-owned LLC. There are no benefits, or bonus.

    Wine Rack2017-02-17
  2. Helpful (3)

    "Stay Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Wine Merchant in Ontario, CA
    Doesn't Recommend

    I worked at Wine Rack

    Pros

    The free wine is a bonus you'll need it if you work here. Met some nice people. You don't have to think too hard to do this job.

    Cons

    It is very part- time (10-25 hrs/ week) but management expects you to be available 24/7 and gets upset when you aren't. The pay is terrible and raises are a joke/ non-existent. They staff to the bare minimum which means you are alone for usually at least 5 hours at a time. Schedule you so that you can't take a break (even stretches that are longer than 5 hours). I have gone 6+ hours without being allowed to sit down....

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    Advice to Management

    Be Flexible. Pay a real wage. Don't expect someone to be available all the time when they are making $6-12,000 a year. Don't force demeaning sales tactics that DON'T WORK on employees making minimum wage.

    Wine Rack2015-06-19
  3. "Good part-time sales job"

    StarStarStarStarStar
    Former Employee - Wine Merchant in Ottawa, ON

    I worked at Wine Rack part-time for more than a year

    Pros

    Building coworker and customer relationships

    Cons

    can be boring for certain shiftd

    Wine Rack2019-08-09
  4. "You must love wine"

    StarStarStarStarStar
    Current Employee - Store Manager 

    I have been working at Wine Rack full-time

    Pros

    Customer who share the passion for wine

    Cons

    Too much useless paperwork not customer focused

    Wine Rack2019-08-03
  5. "Good retail experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Sales Representative 

    I worked at Wine Rack part-time for less than a year

    Pros

    Wine lovers would find it interesting

    Cons

    There are always people who are trying to steal bottles

    Wine Rack2019-07-25
  6. "Easy job with poor upper management"

    StarStarStarStarStar
    Former Employee - Sales Associate 

    I worked at Wine Rack part-time

    Pros

    Easy to excel, potentially good coworkers

    Cons

    Slow, poor management, unrealistic expectations

    Wine Rack2019-07-26
  7. "Changes rules"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wine Rack full-time for more than a year

    Pros

    Free wine and trips

    Cons

    A lot of upselling and upper management getting upset when not meeting goals

    Wine Rack2019-06-12
  8. "DO NOT WORK HERE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Wine Merchant in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wine Rack part-time for more than a year

    Pros

    Free Wine, so that is ok I guess. But if you work anywhere else you can just go buy better wine.

    Cons

    If you work literally anywhere else you will be happier. Management is the worst, HR is horrible, pay is pennies. Value yourself, look anywhere else.

    Wine Rack2019-07-02
  9. "Great place to work, flexible hours, friendly colleagues"

    StarStarStarStarStar
    Current Employee - Wine Advisor in Farnham, South East England, England

    I have been working at Wine Rack full-time for more than a year

    Pros

    The Manager is the best boss you could ask for. Very supportive environment, many incentives set in store to keep you motivated. You learn a lot of product knowledge on interesting wines, beers and spirits

    Cons

    Sometimes you have to work until 10pm

    Wine Rack2019-04-29
  10. Helpful (1)

    "Low-paying corporate job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Experience Champion in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wine Rack part-time for more than a year

    Pros

    Your coworkers can be extremely nice and fun.

    Cons

    The company pays you minimum wage with rare and hilariously low opportunities for raises. Despite this, they expect you to humiliate yourself by dressing up like a grape and don't care when people harass you on the street. They also expect you to work like you make commission, but of course you don't. They make you track your goals thoroughly, but every reward they ever offer you is just... wine. How about paying your...

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    Advice to Management

    Change literally everything you do. Respect your employees. Pay them better and stop demanding such ridiculous things from them. Care about their safety. You're not fooling anyone with your cheery attitudes acting like it's a fun party place to work. By the way, you shouldn't make a store selling alcohol "fun". It's serious, and when you make it seem fun you risk our safety.

    Wine Rack2019-05-24
Found 98 reviews