Does Wine Rack pay their employees well?

According to anonymously submitted Glassdoor reviews, Wine Rack employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at Wine Rack. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Wine Rack?

47% of Wine Rack employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wine Rack 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.1 for career opportunities.

What are the top reviewed jobs at Wine Rack?

Wine Merchant (108) , Part Time Wine Merchant (31) , Store Manager (28) , Sales Associate (26) , Wine Enthusiast (9) , Merchant (8) , Manager (5) , Wine Associate (5) , Customer Service Representative (4) , Assistant Manager (3) , Customer Experience Champion (CEC) (3) , Wine Specialist (3) , Assistant Store Manager (2) , Cashier (2) , Customer Service Associate (2)

What are the pros of working at Wine Rack according to real employee reviews?

"Coworkers were friendly." ((in 9 reviews)); "Great people to work with." ((in 9 reviews)); "Fun products to learn about, simple enough responsibilities, flexible schedule" ((in 7 reviews)); "Staff is friendly, understand, and flexible." ((in 6 reviews)); "Flexible scheduling, depending on the manager" ((in 5 reviews))

What are the cons of working at Wine Rack according to real employee reviews?

"It is astonishing that upper management would force this policy on 165 stores without first trialing it or doing any research whatsoever for more than an hour." ((in 34 reviews)); "Low pay, dealing with interesting clientele" ((in 25 reviews)); "Only paid .25 cents above minimum wage with no commission incentives." ((in 21 reviews)); "I have missed out on family events bec of what they expect managers do" ((in 20 reviews)); "Long hours working alone" ((in 18 reviews))

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Wine Rack

Part of Arterra Wines Canada

Wine Rack reviews

3.0

47% would recommend to a friend

(297 total reviews)

Jay Wright

41% approve of CEO

34% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

2.5

Senior management

2.1

Compensation and benefits

2.1

Career opportunities

Wine Rack has an employee rating of 3.0 out of 5 stars, based on 297 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Wine Rack employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

297 reviews

1.0

Jan 26, 2026

Fired after being attacked by shoplifters

Wine merchant

Recommend

CEO approval

Business Outlook

Pros

Not any to speak of.

Cons

I lost the job for a 'breach of their de-escalation policy after I was attacked late at night by a shoplifter. I had been left to work alone and had no support, so when I was attacked, I was left with no choice but to defend myself.

4.0

Jan 19, 2026

.

Part time wine merchant

Recommend

CEO approval

Business Outlook

Pros

Easy, fun, awesome co workers, and excellent manager.

Cons

Minimal hours, boring at times,

4.0

Jan 15, 2026

great place to work

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Easy job, pretty relaxed enviroment and all of the customers were great. got giftcards and other small bonuses for christmas and other competitions they would have.

Cons

some days were very slow (closing on a monday .ect) and you ont always work with someone, but it is also nice somtimes.

Viewing 1 - 3 of 297 Reviews

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