World Learning Reviews | Glassdoor

World Learning Reviews

Updated April 19, 2017
49 reviews

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3.4
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Donald Steinberg
17 Ratings

49 Employee Reviews

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Pros
  • Great working with teams, very nice people and wonderful work environment (in 8 reviews)

  • Work Life Balance and Youthful energy (in 3 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Excellent work with a great mission"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Knowledgable and talented colleagues
    Amazing work and mission
    Strong strategy and planning that was made clear and understandable to employees
    Fair salaries for industry

    Cons

    None as far as I experienced.


  2. "Finacne Officer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Officer in Washington, DC
    Former Employee - Finance Officer in Washington, DC
    Recommends
    No opinion of CEO

    I worked at World Learning part-time (Less than a year)

    Pros

    good environment to work in

    Cons

    needs a better training process


  3. "Review of WL"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Counselor in Brattleboro, VT
    Current Employee - Admissions Counselor in Brattleboro, VT

    I have been working at World Learning full-time

    Pros

    -Co-workers/colleagues are friendly and supportive
    -Fairly laid back environment
    - Great scenery
    - Work is meaningful

    Cons

    - Pay is poor at the lower level positions and little to no pay rises
    -Neo-liberal policies bizarrely enough in SIT Study Abroad even though their programs espouse the exact opposite
    - Upper management is not good at retaining good talent due to their policies and lack of financial rewards for their employees nor room for upward mobility
    -Location could be seen as a con depending on the person

    Advice to Management

    Stop the neo-liberal policies and also give your admissions counselors yearly raises since there is no upward mobility.


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  5. Helpful (1)

    "An organization in transition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Washington, DC
    Current Employee - Manager in Washington, DC
    Doesn't Recommend
    Neutral Outlook

    I have been working at World Learning full-time (More than 3 years)

    Pros

    World Learning is a family friendly employer in that they generally allow flexible hours and have recently instituted a telework policy that allows approved employees to work 1 day/week at home. While my personal manager is very flexible on this, I know of others who are inherently suspicious to telework and aren't inclined to trust employees to implement this honestly.

    If you are willing to work hard and play the system, World Learning is an employer that will provide you with new opportunities to grow professionally.

    Downtown location is highly convenient.

    There are some excellent individuals who work here.

    Cons

    World Learning, in practice, isn't always aligned with its values. They have grown in recent years, but this growth has led to ineffective strategy development and a cadre of senior managers that demonstrate an inability to think strategically and effectively implement new initiatives in a timely manner. Decision making is emotionally and relationship driven. This leads to a stressful working environment.

    Frustrations across junior staff are high and visible. There is no internal professional development.

    Advice to Management

    Invest in creating a strategic plan that is based on research, best practices and a true vision for World Learning's future. Seek input and buy-in across staff, even at the junior level.

    Invest in the development of your employees and creating project management standards (coupled with training programs).

    Improve the World Learning on boarding process.


  6. Helpful (3)

    "Good people and mission, poor leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at World Learning full-time

    Pros

    Great employees that genuinely want to live out the organization's mission
    Flexible telework policy
    Extended PTO over winter holidays

    Cons

    No culture of accountability, especially among senior staff
    Little investment in junior and mid-level staff, especially in terms of professional development opportunities
    Completely opaque decision-making
    Senior leadership naive about the industry’s competitive landscape and viable growth strategies
    Fails to capitalize on field staff expertise or networks
    Resistant to change and business-minded approaches
    Low compensation

    Advice to Management

    Invest in your staff, invest in your staff, invest in your staff. 80% of your employees are working at a fraction of their potential because they aren't given the opportunity to be challenged or to take risks. Implement a professional development scheme for all junior and mid-level staff and hold their supervisors accountable. Stick with what the organization does best and don't grasp for opportunities outside of the organization's mission just to try and stay afloat. If the organization is going to grow, you need to be open to change, to commit resources, and to hold staff accountable for their work and for the work of the teams they lead.


  7. Helpful (2)

    "Volatile senior managment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dean in Brattleboro, VT
    Former Employee - Dean in Brattleboro, VT
    Doesn't Recommend
    Neutral Outlook

    I worked at World Learning full-time (More than 3 years)

    Pros

    Great study abroad programs and country staff around the world
    Solid mission
    Long history of innovation and progressive experiential content

    Cons

    Extremely high turnover, particularly in senior management
    Ineffective human resources - no recourse for management gaffes or inappropriate decisions
    Very insular - VT staff does not solicit input from experienced staff in 45+ countries

    Advice to Management

    Hire a competent provost and/or vice provost for the Vermont campus!
    Find a CEO who is committed to WL, and not using position as springboard (or pre-retirement job)


  8. "Program Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brattleboro, VT
    Former Employee - Anonymous Employee in Brattleboro, VT

    I worked at World Learning full-time (More than 5 years)

    Pros

    Interesting work. Wonderful students at the Graduate Institute. Satisfying place to work if you can take initiative and are a self-starter.

    Cons

    Hit or miss depending on your department. Seems to be little interest in developing talent or opportunities for current employees at the Brattleboro site. HR did not have a handle on what was going on in individual departments resulting in some extraordinarily poor treatment of certain employees.

    Advice to Management

    Cultivate talent from within, Strengthen administration of HR policies.


  9. "Working for a large organisation with programs all over the world"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Washington, DC
    Former Employee - Manager in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at World Learning full-time (More than 8 years)

    Pros

    The School for International Training changes peoples lives.

    Cons

    The staff often need more support than they get and benefits are minimal

    Advice to Management

    Take more time, energy and resources to keep your staff long term.


  10. Helpful (4)

    "Program Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Associate in Washington, DC
    Former Employee - Program Associate in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at World Learning full-time (More than 3 years)

    Pros

    Fellow employees are pretty great to work with across the board. World Learning tends to have an open and welcoming office environment with motivating work without being competitive.

    Cons

    Program Associate level jobs pay at such a low rate (and managerial quality is so scattered) that people don't stick around for very long. This means seemingly endless rounds of interviewing for new Program Associates and a work culture that can change completely within the space of a few months, lacking consistency.

    Advice to Management

    Give employees opportunities to grow professionally while also providing them with a salary that will allow them them to live in DC will cut down on turnover and training costs on your end.


  11. Helpful (4)

    "Good job if not for the awful pay/benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Officer in Washington, DC
    Current Employee - Program Officer in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at World Learning full-time (More than a year)

    Pros

    Friendly culture
    meaningful work
    managers that care
    passionate staff
    casual environment -but do not even think about wearing jeans if it is not friday!

    Cons

    I came in with many years of professional experience but took a huge pay cut with this job. As long as I am here, I will never catch up to where I was salary-wise.

    -There are no year-end bonuses or "good job" bonuses for those times when you go above and beyond and work 60+ hour weeks.
    -The health insurance options are terrible - very high deductibles with high premiums. This would be ok but combined with the low salary, it makes living in a very expensive city hard. (Sr management would know nothing about this as they make plenty $$)
    -Fast track promotions for favorited employees, even those with little experience
    -no transparency with the promotion process
    -A lot of unspoken/unwritten rules that you don't find about until after you've violated them

    Advice to Management

    -Please provide better health insurance. We are bringing in plenty of new contracts and working our tails off for this company. I would rather have better health insurance than an expensively catered holiday party and I bet many others would agree!


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