Check out your Company Bowl for anonymous work chats.
We're hiring! Customer Onboarding Project Manager Bravo Store Systems is looking for an exceptional Customer Onboarding Project Manager to join our Customer Support Team. In this role you will be responsible for coordinating the implementation of Bravo’s Software as a Service (SaaS) to small, medium, and enterprise companies. You'll lead the end-to-end onboarding process for Bravo’s SaaS platform, ensuring timely and successful implementation for clients of varying sizes. This role requires strong project management skills, effective cross-functional collaboration, and a customer-centric approach to drive product adoption and satisfaction. As an Onboarding Project Manager, you'll collaborate with team members to coordinate implementations while communicating across departments including Development, Support, and Sales. You'll manage daily customer interactions, set appropriate expectations, identify project risks, and actively work toward solutions for any challenges. This role requires maintaining organizational effectiveness by supporting strategic goals during implementation, helping customers build confidence through change, and demonstrating intellectual curiosity with the ability to quickly learn new concepts. You'll contribute to onboarding improvements while cultivating a positive, collaborative attitude throughout the process. If this sounds interesting to you, please send your resume to Mariea Boyd at: MarieaB@Bravostoresystems.com.
We're Hiring! SMB Account Executives - B2B SaaS Uncapped Earnings | Fast Sales Cycles | Rapid Growth We're scaling fast and need hungry AEs ready to crush their numbers. You'll report to our Head of Sales and own the full sales cycle - from pipeline generation to close. With our SDR team feeding you leads, marketing driving inbound, and a full tech stack to support you (Hubspot, Gong, etc.), we've built the foundation for you to win. Now we need closers who can execute. What We Offer - Competitive base salary - Uncapped commission structure - Regular SPIFFs and accelerators - Health & dental benefits - Generous PTO - 100% remote work environment The Setup for Success - Defined territory with massive greenfield opportunity - SDR team generating qualified pipeline - Marketing engine delivering inbound leads - Full sales tech stack - Quick sales cycles - Proven product with clear ROI - Executive team that knows how to scale If you're ready to own your market and crush your numbers, let's talk. We're looking for sellers who want to be part of something big. Send your resume to Brian Lahargoue at: BrianL@bravostoresystems.com
#TeamTalkTuesday with Bravo's very own Kristy Bauer!👏 Kristy is a vital member of the Bravo team, playing an instrumental role in driving strategic initiatives and fostering innovation. She collaborates closely with our CEO, Tally, to ensure the alignment of company goals and the successful execution of projects to better serve our customers.
October 14, 2024 - Bravo Store Systems, the leading point of sale software provider for pawnshops, today announced a partnership with P2M.ai, specialized financing company that provides tailored funding solutions exclusively for pawnshops. This collaboration aims to address the growing need for accessible and tailored financing options in the pawnshop sector. Recent market trends have highlighted increasing challenges for pawnshops in securing sufficient capital to meet loan demands. The partnership between Bravo and P2M.ai addresses this issue by offering Bravo Point of Sale users exclusive access to P2M.ai's financing solutions, designed specifically for pawnshop operations. Key benefits of the Bravo and P2M.ai partnership include: - Exclusive access to P2M.ai financing for Bravo Point of Sale users - Financing solutions tailored specifically for pawnshop operations - Potential for increased lending capacity for pawnshops "We're thrilled to partner with P2M.ai and bring financing solutions to our customers,” said Tally Mack, Bravo CEO. “P2M.ai's mission to serve the pawn community perfectly aligns with Bravo's commitment to empowering pawnshops with the tools they need to thrive. This collaboration is a natural extension of our dedication to the industry, and we're excited about the positive impact it will have on our customers' ability to grow and succeed in today's challenging business environment."
Meet our latest Employee Spotlight, Elizabeth Rose! As Special Projects Analyst, Elizabeth works with departments across Bravo to improve how we function as a whole. She's also a big fan of creating music for those around her and shared the strangest thing she owns - and it's a good one!
Bravo Store Systems, a pioneering force in software for the pawn and specialty retail industries, announces the successful acquisition of all PawnMaster products from PawnMaster's parent company, Data Age, the longest-standing and largest software provider in the pawn industry. Bravo welcomes the users of these products as its newest customers, positioning Bravo to bring unprecedented benefits to thousands more pawnbrokers and millions of consumers served by the pawn industry. This strategic move brings together the strengths of both platforms under the Bravo brand, paving the way to introduce groundbreaking advancements to pawnbrokers and specialty retailers. By combining deep industry expertise, Bravo will provide an unparalleled suite of integrated technology solutions, expanded services, and unmatched support. “This acquisition marks a monumental milestone for Bravo. We are thrilled to usher in the next generation of software innovation for pawnbrokers,” said Tally Mack, Bravo’s CEO. “With PawnMaster’s deep industry knowledge and Bravo’s customer focus and product innovation, we will provide unmatched value for our customers and enhanced services to the people and communities served by pawnbrokers.” Bravo remains committed to maintaining the highest standards of excellence, transparency, and customer satisfaction throughout the integration process.
Introducing Judy: Your AI Assistant, Inspired By A Legacy Of Help Earlier this month, we launched a new feature called Judy, our AI chat assistant. You might be wondering, "Where's Judy?" and "Why that name?" Well, let me tell you a story. As a fifth-generation pawnbroker, I've seen firsthand the importance of small businesses and the communities they serve. But for me, small business is more than just a career; it's my family's legacy. My grandmother, a Holocaust survivor, arrived in the United States at the age of 10. Together with my grandfather, they built a pawn shop, then another, and then many more. My grandmother wasn't just resilient; she was THE person people turned to for help. Whether it was a question, an issue, or a challenge, she was always there to lend a hand. Her kindness and dedication to helping others left a lasting impression on everyone who knew her. Her name was Judy. Bravo’s Judy is here to help our valued customers, get answers to questions anytime they need them. We know that over half of the support inquiries we receive are basic how-to questions or quick feature refreshers. We also understand that you often need answers quickly, especially when you have a customer right in front of you. That's where Judy comes in. She can answer questions 24/7, freeing up time to focus on what matters most – customers.
Bravo Store Systems Unveils Innovative AI Assistant, Mobile App Store Finder, ATF Compliance Enhancements and Dozens of User Experience Enhancements for Specialty Retailers. Bravo Store Systems, the leading all-in-one software provider for gun stores, pawnshops, and specialty retailers, today announced the availability of its powerful new February 2024 software updates. The release arms customers with an AI-powered assistant, enhanced mobile functionality to reach new customers, and a suite of features designed to make business operations faster, smarter, and more efficient. "Our customers' success is paramount, which is why we continue innovating to deliver solutions tailored to their unique needs," said Tally Mack, CEO of Bravo Store Systems. "With AI-driven intelligence, expanded mobile app capabilities, and features that optimize daily workflows, Bravo's February 2024 product release elevates our software to new heights - giving retailers advanced tools to streamline operations, boost productivity, and fuel growth." "From our new AI assistant to added mobility and smart workflow tools, Bravo’s February 2024 release delivers innovations across the board to make running a specialty retail business simpler and smarter," said Kristy Bauer, Head of Product at Bravo. "We're thrilled to equip our customers with these groundbreaking capabilities to drive efficiency and accelerate growth."
Reflecting on Our Customers' Success: Bravo's 2023 ROI Report Bravo Store Systems is dedicated to continual innovation, ensuring our customers remain at the forefront of industry trends. As we reflect on the past 12 months, we are excited to witness the tangible impact our products have had on businesses nationwide. A major differentiator with Bravo is the ease with which our customers can implement omnicommerce solutions for their businesses. From mobile shopping apps to easy online loan payments, the data speaks for itself—Bravo's unique solutions are making a significant difference for our customers. In our latest ROI report, we dive deep into the numbers to showcase the success our customers have experienced. Here are some key highlights: MobilePawn users processed 28,446 transactions in the app, saving their customers an astonishing 1,339,243 hours in drive time. eCommerce users had $37.2 million in fully integrated sales. Multi-Product users performed 261% more in-store sales and 28,000 more transactions than non-users. Bravo customers, on average, processed 12,903 transactions, with a total inventory balance increase of $26,287. These highlights are just a glimpse of the success our customers have achieved with Bravo's solutions.
Big news! Today, after twelve years, we’re releasing an updated brand identity, which includes: - New purpose, mission and vision statements - An updated company logo, product logos and colors - A new brand architecture
