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Hey 👋 In today's spotlight, we have Daniel Keita 🇨🇮, Compliance Lead Côte d’Ivoire, who joined Wave on the 19th of October, 2021. Hear his story: “Being a part of Wave has given me the unique opportunity to be involved in decision-making processes that consider our specific challenges and realities rather than mindlessly applying models defined elsewhere. It's a pleasure to collaborate, learn, and work alongside individuals who share the same goal as us - Making our Customers Happy! Thanks to Wave, using electronic money has become simpler, easier, and more affordable. It's amazing to see the impact that our work has had on the lives of people. I truly love that we “maximize our rate of learning" at Wave. This mindset allows us to be more efficient and to work together towards a common goal without letting our egos get in the way." Daniel, thanks for sharing this short but powerful experience of your Wave journey. 💙 #financialinclusion #customersatisfaction #teamwork #mobilemoney #compliancejobs #wave #cotedivoire
Happy New Month! 👋 On today's Wonder Woman Wednesday feature, we are spotlighting two incredible female leaders at Wave, both based out of Senegal - Floriane Jocelyne NTAB, Payments Marketing & Distribution Lead, and Fatoumata N., Corporate Success Lead. These two women have shown remarkable dedication, passion, and leadership qualities in their respective roles. Their work is truly inspiring, and we are lucky to have them on our team! 💙 #womenempowerment #femaleleaders #womeninfintech #paymentsolutions #leadership #financialinclusion #senegal #wave
Happy New Week! ⭐ We are very pleased to spotlight Sokhna Diarra Toure, Support Group Lead in Senegal, who joined Wave in November 2018. Hear what she says about working at Wave… “When I first joined Wave, it was clear that I was stepping into something special. The company's commitment to making Africa the first cashless continent resonated deeply with me. I saw an opportunity to be part of a transformative journey that goes beyond just business. Since joining, my experience has been nothing short of inspiring. In addition to its commitment to users, Wave's work-life balance makes it a great place. I love that a people-first culture influences everything we do. It's not just a workplace; it's a community of individuals passionately committed to improving the lives of others. The value of being embarrassingly honest resonates deeply with me. It fosters an environment where we can openly learn from our mistakes and grow together. It’s connected to my other favorite Wave value of “maximizing our rate of learning". I have witnessed Wave's collective commitment to learning, which has driven our progress towards the mission of making Africa cashless, and I look forward to continuing this mission." Sokhna, thanks for being a part of the team and sharing your incredible journey so far! 💙 #wave #teamwork #userexperience #customerfirst #customersupport #passionatepeople #mobilemoney #senegal
Happy Monday and we hope your week began on a good note! 💫 Today, we are thrilled to spotlight Rachel Sorensen, HR Generalist who joined Wave in November 2021. Here is what she has to say: “I joined Wave seeking to expand my skills in Human Resources. I found that it was an excellent choice, as it allowed me to explore the Healthcare space and, more recently, dive into Performance Reviews and Employee Analytics. One of my favorite parts about working at Wave is the constant opportunity to try new things outside your comfort zone! We have an amazing support network that encourages asking questions and helping prioritize the most important thing. Wave’s people and culture make working for this organization fun, challenging, and rewarding. I value how our global employee population works passionately to uphold our mission to build Africa's lowest-cost mobile money. While we work hard towards this mission, I cherish that Wave is a huge proponent of ensuring we all take time to rest, recharge, and have fun! It’s been a great ride so far, and I can’t wait to see where this ‘wave’ takes me." Rachel, thank you for sharing your experience. We’re glad you’re having a great time and hope that your journey at Wave continues to be nothing short of amazing. 💙 #dreamjob #remotejob #HRgeneralist #HRtech #teamwork #wave #financialinclusion
Happy Friday! Today, we are flashing back to when our Support team celebrated International Customer Service Week in grand style. It was heartwarming to see team members from other departments come together to show their support and appreciation for the Support team by answering customer calls and spending quality time with them. These pictures from our Senegal, Côte d’Ivoire, Burkina Faso, and Gambia teams perfectly capture the beautiful moments and tell the story even better.🤩 Wishing you a fantastic weekend ahead! 🌴 #flashbackfriday #CustomerServiceWeek2023 #TeamService #Customercare #teamwork #fantasticteam #thankyou #bestcustomerservice
Happy New Week! We are delighted to spotlight Papa Oumar Sène, Payroll Manager in Senegal, who joined Wave in January 2022. Hear him: “I joined Wave because it aligns with my personality and values. As someone who believes in prioritizing the satisfaction of those around me, I find it fulfilling to work in a company that shares the same values. Wave is dedicated to improving the lives of everyone and cares about its customers and employees; my work experience has been amazing so far. Everyone is passionate about their work and committed to positively impacting people's lives. I love working at Wave because of the warm and welcoming atmosphere, and I look forward to continuing this journey for a long time.” Papa Oumar, thank you for sharing your story. We value your dedication and commitment to Wave's mission and look forward to the continued journey together. 💙 #payrolljobs #payrollmanager #missiondriven #customersatisfaction #teamcollaboration #fintech #senegal #mobilemoney #wave
It's Friday, and we are excited to bring some positive vibes your way! 🤩 A small group of our Support team members in Senegal recently organized a hang-out and took these lovely pictures to capture the moment. You already know - our squad knows how to go beyond the office walls to bond and have a great time. Here’s hoping you have a wonderful weekend as well….. ✨ Enjoy! #teambonding #afterwork #customerservice #fun #workhardplayhard #greatculture #fridayvibes #mobilemoney #senegal #wave
It's Wonder Woman Wednesday time!! 🤩 Today, we are showcasing the duo of Patricia TONI and Sarah Kaba. Patricia Toni is the People Operations Lead, based in Burkina Faso, while Sarah Kaba is a Corporate Sales Supervisor based in Côte d'Ivoire. This photo was taken while Sarah was visiting the Burkina Faso team. We are honored to have them both on our team and grateful for the impact they are making in their respective fields. 💙 #womenempowerment #femaleleadership #peopleoperations #Corporatesales #welcomingculture #teamwork #wonderfulpeople #fintech #wave #cotedivoire #burkinafaso
Happy Monday! We are pleased to spotlight Jean Valery Carmel DIGBE, IT Manager in Côte d’Ivoire. Here is what he has to say: "I joined Wave in May 2021 and was very enthusiastic about the company's mission to make Africa cashless. I have always wanted to work for a fintech company, and being part of this team that promotes financial inclusion is incredible. I love that I get to learn from incredibly smart people every day. As an IT team member, I embrace new technology and processes, making my experience even more thrilling. The company culture is amazing, and everyone is focused on the mission. At Wave, " we maximize our rate of learning". This value emphasizes the importance of continuous learning, growth, and personal development. If we run the loop of learning faster, we'll achieve our personal and company goals faster too. Working at Wave has been a blessing, and I'm grateful for the opportunity to be part of this fantastic team." Jean Valery, thanks for the amazing feedback. We appreciate your contribution to the team and your dedication to making Africa a cashless continent. 💙 #financialinclusion #mobilemoney #cashless #ITjobs #dreamjob #learninganddevelopment #Africa #wave #cotedivoire
