Employees have spoken! These are the Best Places to Work in 2022. See the Winners!

Career Development Tips

Top Manager Duties and Responsibilities

Posted by Glassdoor Team

Career Advice Experts

Last Updated June 29, 2021

Guide Overview

What are manager duties?Manager dutiesImportant skills of a managerHow to become a manager

Guide Overview

Manager duties explained

Manager duties are the tasks and responsibilities that are expected when working as a manager. These tasks help a business meet its daily and long-term goals. Managers will need certain skills to accomplish these duties. In this article, we discuss the top manager duties, as well as the steps you can take to develop the necessary skills.

What are manager duties?

Manager duties are the specific tasks and responsibilities that you can expect when working as a manager. These are the day-to-day tasks of a manager or the specific actions that make up the workday. While a manager’s duties may be primarily to lead their team, they may also have other duties throughout the day, including administrative or project-based ones. Additionally, the work environment of the manager will also dictate the type of duties they can expect.

Learn more: 10 Interview Questions to Answer If You Want to Be an HR Manager

Manager duties

Managers are often met with a diverse, versatile workday. Their duties can include tasks that are task or goal-based. They may be involved in the day-to-day operations of the business or completing projects that meet the long-term goals of the company. Here are a few top duties of a manager:

  • Leadership of the team: One of the manager’s main duties is to lead. Managers will lead their team to complete tasks and meet goals. They may also be in charge of maintaining the mission and values of the company, and leading team members to complete tasks that bring them closer to the achievement of those goals.
  • Set goals: Some managers may also be in charge of setting these goals, and tracking progress toward them. They will do this by evaluating the long-term goals of the business and then breaking them down into short-term tasks and projects. Managers may need to share these goals or plans with their team members to ensure everyone is aware of the expectations.
  • Maintain a safe work environment: Managers are tasked with ensuring employees have a safe work environment at all times. This means ensuring that all employees are following regulations and workplace laws. It also means handling any safety concerns in a timely manner.
  • Maintain quality standards: Managers are responsible for enforcing quality standards, usually set by the company. This might include ensuring specific customer satisfaction ratings or evaluating the quality of products. Managers are in a good position to provide valuable feedback to other team members and upper management on potential improvements in duties.
  • Administrative tasks: Managers may also often be in charge of certain administrative duties. This could include making schedules, tracking pay, managing profits and losses day-to-day, and even managing budgets.
  • Delegate tasks: It is the manager’s role to understand the strengths and weaknesses of each employee and to delegate tasks as needed. They may need to motivate employees and keep them engaged in working toward company goals.
  • Manage employees: Managers may also need to manage certain aspects of their employees. This could include recognizing obstacles toward progress or dealing with conflict among team members.
  • Hire and staff teams: Managers may need to recruit new employees. This includes evaluating the current tasks of the business and identifying what skills and experience are needed. Then, they may be involved in reviewing resumes and interviewing potential employees.
  • Train and develop: Managers may or may not be involved in the selection of their team members, but they will almost always be a part of training and developing their team. This includes implementing training programs that teach team members the skills they need to complete their assigned tasks.
  • Develop current employees: The manager is also responsible for developing current team members to reach their full potential. This requires an evaluation of each team member’s strengths and abilities.
  • Complete employee performance reviews: Managers may need to assess the progress and development of their team members each year. This often requires an evaluation of progress toward key performance indicators, as well as completing performance reviews.
  • Monitor the business’s finances: Managers are also often involved in the budgeting and finances of the business, including estimating and creating budgets and tracking spending.

A manager’s duties may also vary, depending on the type of industry in which they work. For example, an accounting manager will need to oversee the financial tasks of their team members. A manager in a retail store will need to fill in for team members from time to time, while also working closely with customers. In specialized industries, managers may need to complete duties that are more related to their field.

Managers play an integral role in understanding the goals or focus of the decision-makers of a business and then translating them to team members. They need to have certain skills to efficiently communicate and work with team members of all levels. They may report progress directly to the CEO, vice president, or director of a company.

They also play an important role in understanding the challenges that their team members deal with on a daily basis, and translating them to the decision-makers of the business.

Learn more: Top Questions to Ask in an Interview, According to a Hiring Manager

Important skills of a manager

A manager will need certain skills to complete their list of duties. A few important skills of managers include:

  • Communication: Communication is important when working as a manager because you will have to communicate the needs and goals of management to the team members. You will also have to be open to team member’s needs and concerns while communicating them to upper management in a productive manner.
  • Leadership: Managers are leaders. They lead their teams toward meeting the goals of the business. Good leadership skills will help managers earn the respect and trust of their employees.
  • Problem-solving: Managers will often come across problems which they will need to solve. This could include conflict among employees, problems with customer ratings, or even problems with the company’s products or services.
  • Teamwork: Managers are not only effective leaders, they are also integral team members. They know how to work alongside their teams to meet goals together. In fact, many managers begin their careers as a team member. They learn the details of the position, before eventually taking on more responsibility, and leading their teams.

These are just a few of the skills that managers have that help them with their daily duties. The development of these top skills can help managers become more effective and productive in their positions.

How to become a manager

Becoming a manager requires the identification of important skills, as well as completing the necessary training required. If you want to become a manager in your industry, you can work toward it with the following steps:

  1. First, consider what industry you want to manage: Managers are needed in most industries. But, the steps toward becoming a manager can vary between them. For example, if you want to manage in the sales industry, you may need to develop sales skills. However, if you want to work as a manager in healthcare, then you may need a certain amount of work experience working as a nurse or healthcare administrator.
  2. Then, write down a list of your current manager skills: It can be helpful to consider first, which skills you have, as well as the ones you want to develop as a manager. This gives you an idea of what skills to improve upon. It can also be helpful to evaluate a job description for managers to get a better idea of what skills are needed.
  3. Then, write down a list of duties you would like to learn: It can also be helpful to consider what requirements are needed as a manager in your industry of interest. Is a degree required? What is the specific level of experience requested? Do managers in your industry have certain certifications? Write down these requirements and develop a plan working toward them.
  4. Finally, gradually accept more responsibility in your current position: Accepting more responsibility is important as you work toward a manager level. You might volunteer to work as a shift leader. This can lead to the opportunity to work as a supervisor or an assistant manager. These types of positions will help you develop the important skills of a manager.

Many managers begin as a team member in the industry in which they want to work. From here, they develop other types of skills, including administrative and leadership skills, to lead their teams. Managers tend to have experience in their fields and understand what it is like working in different positions within the company. Some managers may also have degrees in the industry in which they manage.

A manager’s duties vary depending on the industry and level of management. But, certain duties are expected, regardless of your career. Developing your experience in each of these areas can help you become a competitive candidate for a management position. If you are looking for a position in management, consider using Glassdoor’s job search tool.

Related Career Guides