There are newer employer reviews for LanguageLine Solutions
There are newer employer reviews for LanguageLine Solutions

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Helpful (8)

worked under threat of getting laid off as I refused to become an employee for 1/3 of what I made as a contractor.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Interpreter in Monterey, CA
Former Employee - Interpreter in Monterey, CA

I worked at LanguageLine Solutions

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

Work from home, so no added expense of traveling back and forth to work. Work in the comfort of your PJs.

Cons

No respect for interpreters, as they speak in a very condescending way. They never communicate with you, only to complain about feedback from an irate customer. Their recruiter is infinitely rude, if she does not hear what she wants. She offered for me to become an employee for 1/3 of what I made as a contractor ($30/hr to $11/hr), no paid vacation and no benefits, when I “politely” declined the offer her tone changed completely to rude and condescending with a hint of threat. They have a very limited understanding of the requirements of the different dialects and how some are not mutually intelligible even if they fall under the same language. There was no department to handle that, no matter how often I pointed out that their customers’ needs could be improved by paying attention to such cultural details. They have no regards for experience or education. It’s a company that is driven by greed. They charge their customers an arm and a leg for their services, and yet they refuse to adequately pay their employees. A Starbucks barista has a more comfortable situation with potential for growth and a higher pay rate with a mere GED. I would not recommend working at LLS.

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  1. Helpful (9)

    Worse than hell, Hell On Earth, the worst job I ever had, Slave Drivers, VeryAbusive company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Do Not Work for This Company Unless You Hate Yourself in Monterey, CA
    Former Employee - Do Not Work for This Company Unless You Hate Yourself in Monterey, CA

    I worked at LanguageLine Solutions

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    working out of your home

    Cons

    You don't know the meaning of slave driver until you worked for LLS, 3rd world pay, demanding boss who never responds to your e-mail, no sick leave, if you become sick too bad, you're fired, no pay raise ever I was switched to all call interepreter and the pay stayed minimum wage. The call volume is constant and company allows calls to come into your line 10 seconds before your lunch break, just interpreted for 3 hours straight, too bad, here is some more interpreting for you and screw your time off. So this job is actually worse than any job you can imagine, and you get almost no compensation for it. Company does not certify interpreters but tells them to lie to court officers that you are court certified. Some one should shut them down for unsafe working conditions.

    Advice to Management

    I believe in Karma and everyone single one of you will be punished by Karma for abusing and exploiting your employees. Luis Provenzano should be investigated for abusive way he's handling employees.


  2. Helpful (5)

    Language Line Services

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Translator in Phoenix, AZ
    Current Employee - Translator in Phoenix, AZ

    I have been working at LanguageLine Solutions

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Supposed flexibility. Work from home and potential of the earnings in a segment of this business where as a eastern European, i have a very few competitors.

    Cons

    Working hours, no benefits, lack of communication from management, response time from the management as well as reactions from direct line.

    Advice to Management

    Start at the human level and you will begin to understand that the translators are the engine of this company and not the management.


There are newer employer reviews for LanguageLine Solutions
There are newer employer reviews for LanguageLine Solutions

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