Pros

run a clean well organized operation and always try to take good care of customers

Cons

no value or recognition of any kind given by management to employee that demonstrates exceptional skills and work ethics ......

Advice to Senior Management

in this retail business your success as a company depends on a loyal satisfied customer experience ...... this will never be achieved by producing a neglected, abused work force. you can't give upper management a 23% increase in compensation while at the same time you go to your staff claiming times are hard - 2% is the most we can offer.