No coordinated technology vision for customer support platform - Senior Product Manager eBay Employee Review

2.0
Dec 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Good working conditions. Casual work environment. Family friendly policies. Better than average pay for the area. Referral bonus.

Cons

Poor management. Dismal morale. No coherent strategy. Politically motivated managers. No performance metrics for higher paid positions. Resentment among many in rank and file toward mid-level managers. Lack of trust.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

It is equivalent to winning the lottery for a dream job.

Cons

Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

Cons

Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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