How flexible is your schedule working at 1-800Accountant?

Flexible hours and good pay.. or at least it used to be

Difficult company to work for. Most returns have mistakes and require multiple amendments. Sales promises the moon and the stars only to have clients feeling duped and cancel. Tens of thousands of employees and business owners on payroll never received W-2s.

Some times there are no shows. Those days can be light Benefits with health, dental, vision

You can't have a flexible schedule - calls are books with you 2 weeks in advance. Constantly waiting on calls to come in. 30 minutes per customer and usually the customers are overwhelmed. Messages are during your break and tend to take forever You must use your own device Turnover is so high. I think that the company is fueled by burnout

The company has a talented team of people who are genuinely great to work with. Many employees are dedicated, talented, and capable, and the potential for creating a great product is there.

- Cyclical Layoffs: The company has a history of laying off employees without warning or severance, only to rehire for the same or similar positions shortly afterward with slight title changes. - Micro-Management: The work environment is highly micro-managed, starting from the executive level with the CEO (who is not who is listed on Glassdoor), which creates a stressful and restrictive atmosphere. - Lack of Work-Life Balance: Everything is treated as urgent, making it difficult to maintain a healthy work-life balance. Employees are often expected to handle unrealistic workloads with little support. - Internal Politics: Progress is frequently stalled by internal politics, with decisions being driven more by increasing profits than by improving the customer experience or fostering employee growth. - Benefits Package: The benefits are basic and more expensive compared to other companies. The health insurance package makes it unnecessarily difficult to seek care, adding another layer of frustration for employees. - Limited Holiday Flexibility: The CEO insists on strictly adhering to bank holidays, without considering how a more inclusive holiday schedule would positively impact employee well-being. - Discrepancy Between Marketing and Reality: The advertised company culture doesn’t match the actual experience. While the recruitment materials paint a positive picture, the day-to-day experience is far different.