What are perks and other benefits like at Bizmates?

Flexibility is 100% YES! Promotes Work and Life Balance and good side hustle

1. Concerns About the New Evaluation System The newly implemented KPI 1 appears to be unfair, particularly to trainers who have consistently maintained high performance scores. Unfortunately, there was no prior consultation or notice given to trainers regarding these changes, which has caused confusion and concern among the team. 2. Overemphasis on Client Satisfaction Without Trainer Support While we understand the importance of being client-oriented, it sometimes feels that the needs and welfare of trainers are not equally valued. Bizmates trainers are known for their high level of competence—something that even clients have acknowledged, especially in comparison to other ESL providers. Many trainers also bring unique skills and experiences to the table, which deserve recognition and support. 3. Lack of Open Communication with Management Trainers often feel that their voices are not heard. Despite following procedures and providing supporting evidence in cases of unfair client feedback, decisions consistently favor the client without proper consideration of the trainer's side. This lack of support can be discouraging and affects morale. 4. Unadjusted Compensation Amid Rising Costs While Bizmates was once known for offering one of the most competitive rates in the industry, many ESL companies have since adjusted their rates and provided additional benefits to trainers. Meanwhile, Bizmates trainers continue to shoulder expenses such as internet, electricity, and equipment without subsidies. Despite inflation and the rising cost of living, trainer compensation has not been reviewed or increased. To provide perspective: according to current data, a Filipino household requires an average of PHP 700 per day to meet basic needs. In this context, the current PHP 230 per hour rate is no longer as competitive or sustainable as it once was.

Working at Bizmates has been an incredibly positive experience. One of the best things about the company is the flexibility it offers. As a trainer, I appreciate the ability to manage my own schedule, which allows for a better work-life balance. The support system here is outstanding, with a friendly and approachable team that makes collaboration easy. The trainer-friendly environment helps us focus on delivering high-quality lessons without unnecessary stress. Additionally, the competitive rates and clear structure for growth make it a great place to work. The company also has well-organized departments that ensure each concern is addressed promptly and efficiently, making it a smooth and enjoyable place to work.

While Bizmates offers many benefits, one of the challenges is the deactivation policy for low KPIs. The consequence of deactivation, especially for full-time trainers who rely on Bizmates as their sole source of income, can feel too harsh, particularly when low performance is due to unintentional factors, such as personal circumstances or technical issues. This policy can create stress and insecurity, making it difficult for trainers to maintain a steady income despite their best efforts. It would be helpful to have more supportive measures or flexible solutions in place to address such situations.

Pays on time. Rate is above average. Flexible working hours.

Lacks trainer support, more customer-centered. Challenging to increase rate. Unreasonable evaluation system No benefits or bonuses

-Most student are well-behave -You control your time. -Engaging and informative Lesson Materials -Can take long vacations -As long as you have the passion and skill to teach you can apply for the job

-No Holiday Pay -No benefits -You have to handle your own personal tax -Your career growth is like a stack of cards, one mistake (Complaint, System Inconsistency) can cost months or years' worth of hard work (your salary can also decrease) -Complaints can heavily outweigh the Satisfaction rate from 1 to 10 -Customer and income first kind of company -Customers can make bold claims without any proof, and you have to dispute it with your own, so you have to prepare and record every lesson. -Their system expects you to be perfect (Even if something beyond your control happens, you will still get penalties if you fail to comply) - A kind of company that would encourage hiring than to retain their veteran talents because they pay less to the new ones. -No advantage or protection for Veteran Trainers in times of Mistake or complaints

You can choose your time

No benefits since I am a part timer

WFH setup Work-life balance Great colleagues Learning experiences

Not-so-competitive compensation Bare minimum benefits Needs-improvement management

Very flexy schedule which I appreciate a lot

Salary increase difficult to move due to KPI factor especially when students just mindlessly pressing emergency button 140 is not bad though but unfair for teachers who have been in the industry for a long time =(. Besides you pay your own taxes and your benefits too, so I hope they would increase it.

*Schedule is very flexible * Majority of Japanese students are polite and eager to learn * Increase in salary * Paid on-time

* Trainers should provide their equipment * Instability or any cause of disruption of Internet Connection shall be automatically the trainer's fault * No healthcare benefits or Christmas bonuses

Good salary and benefits as well.

Staff is micromanage and less time

Company has a great potential.

Employee benefits need more improvement.