What are perks and other benefits like at Gopuff?

Starting pay is high and employees get discounted in store and on app also get free delivery membership

Management is never inside the store or taking accountability and will use and give their best employees extra task and work that is only responsible for management . The system and structure is unorganized and will take advantage of the best performing employees with little raise no benefits for top performers

Very good benefits from staff discount to rsu. Decent salary too

Trying to achieve too much too quick.

Good pay, benefits, PTO, Sick time, profit sharing, and company transparency.

Lots of layoffs to get profitable, changes in leadership as I had 9 bosses in 4 years, saw hyper growth then during economic downturn, lots of changes and layoffs.

Weekly pay is good and lots of overtime

No staff benefits, and staff put you on unrealistic PIPs

Some of the smartest, hard working people I've ever worked with. Always learning new things. Since things are always moving quickly, learned a lot about being scrappy and how to manage time. Relatively okay work life balance if you're willing to fight for it.

Priorities constantly shifting, projects become worthless quickly. You can work on something for a year and then it's gone. CEOs speak in a very inflammatory way, not inspiring and feels insulting to employees. Absolutely no growth, benefits are laughable, pay is nowhere near industry average. Constant constant turnover and hush-hush layoffs.

benefits, time off, teamwork, employee discount, some autonomy

Micro management, hostile working conditions, leadership Lack of Emotional Intelligence, discriminatory acts, retaliatory acts

Pay and benefits were good, generally my coworkers were nice

Chaotic and unorganized environment. Constant layoffs and extremely unprofessional behavior. If you aren’t a “yes man”, you won’t advance in the company. Execs just want their ideas pushed forward, even if they’re terrible ideas. Don’t waste your time. This company is a joke and I’m shocked it hasn’t been acquired yet

Literally nothing terrible job with no benefits to working here.

0 hour contact, Minimum wage, full flexibility expected, no stability, no company benefits, toxic management, lack of support, false promises, no break, lies to customers and employees. Very unethical with no respect for their employees or customers.

PTO, benefits, great team members

Not enough LOCAL marketing. Gopuff isn't well known

Benefits aren't terrible however year after year they costs increased significantly. There are some (unfortunately very few) leaders who are amazing. Unfortunately those leaders have no influence on the decisions or direction of the company. There are some incredibly dedicated frontline specialists who continually do more and more with less and less.

Where to begin... Senior leadership asking frontline leaders to find a way to get rid of the higher paid Tier 2 and Tier 3 specialists so they can be replaced by new Tier 1 specialists who will be paid 25% (or more) less. There was an engagement survey that the company paid to proctor and there was a significant push from upper management to have 100% participation. When the results of the survey were provided to the company, the results were so bad that Senior Leadership decided to never share the results with the employees even after multiple requests. Magically any discussion or questions about the survey were killed. Not a good look for a company that has a value: We Win Together. Constant layoffs. Leaders tried very hard to never use the word layoff but instead tried to distract us by using RIF, performance reviews (often when no formal notification of low performance was given), offshoring, etc. In the 2+ years that I worked for Gopuff there were at least 8 of these layoff events. Promotion in title only. Gopuff is a master at promoting employees by giving them a different title that came with a significant increase on workload and zero additional compensation. There was always the carrot of additional compensation in the future, but I never saw that future occur for me or any other leaders or specialists. The only time they made an adjustment was to get everyone working with the same title to the same minimum pay. Shortly after that "adjustment" the discussion turned to how do we get rid of these higher paid specialists so we can replace them with lower paid specialists who won't know any better (see my first con). Pushing product updates and new features before they were ready which caused huge problems for customers and delivery partners which were then funneled to Customer Support. So much of the dissatisfaction from customers and employees could easily be avoided if there was even a glimmer of communication between the different orgs. Senior Leadership being so disconnected from the work done by the frontline teams. Spending a few minutes each week observing chats from handpicked specialist who know they are being observed does not really provide an accurate picture of the day-to-day. Forcing schedule changes onto specialists because workforce/training/recruiting/etc can't keep up with the number of specialists who are being fired or running away from the dumpster fire.