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      Hopebridge

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      What are perks and other benefits like at Hopebridge?

      Hopebridge reviews

      Hopebridge

      Rbt - registered behavior technician
      Former employee
      Douglasville, GA
      Recommend
      CEO approval
      Business Outlook

      Pros

      Certification & training are payed for the by company

      Cons

      The pay is low, little benefits and vacation time, poor management, and unorganized

      1
      avatar
      Hopebridge Response
      now
      Thank you for sharing your feedback. We take pride in providing team members with a competitive salary and comprehensive benefits package. We are sorry to learn that you felt some of your expectations were not met in regard to the current package offered. We encourage current employees to reach out to your direct supervisor or hr@hopebridge.com for a confidential conversation to discuss available options. Additionally, it saddens us to hear you felt you did not receive the level of support from management we strive to provide. We value every member of our team and want to make sure all employees have a supportive work environment. Thank you for your hard work with the Hopebridge family, and we wish you the best in your next role!

      Overall a great job with poor higher managment and corporate policies

      Rbt - registered behavior technician
      Current employee
      Asheville, NC
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work is incredibly rewarding and everyone working in the Asheville center is kind and understanding. The BCBAs are amazing as well as the center manager, all of them are always willing to jump onto the floor and help out however they can when necessary. Everyone is supportive and encouraging to eachother. The benefits are decent, and even include tuition discounts to certain online universities. If you would like to become a BCBA HB does have a great fellowship program which you can do while earning your masters degree. Management is very good about approving time off, which is important to avoid burnout.

      Cons

      Pays less than living wage in Asheville NC for a job that can be incredibly mentally and physically taxing at times. They are the lowest paying ABA establishment in the area, as a result many employees only stay a few months to become trained and then transfer to a higher paying company. This results in understaffing and patients having different RBTs frequently which is not good for their progress. In addition to this, it is rare to be given a break, because they are not legally mandated in North Carolina Hopebridge will not require employees to get any break. When there are extra staff members it is possible to get breaks but this is rare. There is a limiting attendance policy which is unfair for the amount of times you will get sick especially if you have not worked with kids before. They do not accept doctor's notes to remove points, even if you have a documented illness for every absence you will still be immediately terminated at 9 points and there is no way to avoid this. We do not go by the same weather closing schedule as schools or daycares, in fact, it isn't even up to center management to close during inclement weather. It is up to regional management (who does not live here) to decide on inclement weather closings and they almost never do. You will be given attendance points for not coming in to work even if it is incredibly dangerous to do so. Reminder that 9 points in six months will result in immediate termination even though we are already understaffed.

      1
      avatar
      Hopebridge Response
      now
      Thank you for taking the time to share your thoughts and experiences with us. We’re glad to hear that you find the work rewarding and appreciate the supportive environment created by your colleagues and management. It’s great to see that you value the benefits we offer, especially the fellowship program for those pursuing their BCBA. We also genuinely appreciate your candid feedback regarding the challenges you face, particularly around compensation and break policies. We understand that these are crucial aspects of your experience and the overall well-being of our team. Your insights regarding pay and the need for mandated breaks are important, and we are actively exploring ways to address these concerns to support our staff better. We want to ensure that both our employees and patients can thrive in a sustainable environment. Your suggestions will be taken into consideration as we continuously strive to improve our workplace. Thank you once again for your dedication to the team and for advocating for the changes that can benefit everyone involved.

      Great experience if you don't care about organization, favoritism, and treating autistic kids with no compassion

      Aba therapist
      Former employee
      Nashville, TN
      Recommend
      CEO approval
      Business Outlook

      Pros

      The kids you work with are great and are the only highlight of your day. PTO gifted as a lump sum at the beginning of the year.

      Cons

      The management ignores issues that their favorite coworkers cause, nobody is on the same page, schedules are inconsistent and they want us to treat the kids like robots who make them money. Very cold treatment to kids, and retaliation if you report anything to management about their favorite employees. The benefits are terrible and they don't even help with keeping people working there, because the turnover rate is still high even with PTO being gifted as a lump sum. So many misconceptions about autism for people working with autistic children... glad I left when I did, get out while you still can.

      3
      avatar
      Hopebridge Response
      now
      It is great to hear you enjoyed working with the kids. Please know, we do not condone favoritism and ask that this behavior be reported to hr@hopebridge.com for investigation. We are sorry to hear that the benefits proved to be a challenge during your time with us. We have high respect for our employees and value your time and work. Our top priority is the children we serve and doing everything we can to see them thrive. We recognize that providing quality, compassionate care can sometimes be accompanied by stressful circumstances. Our priority is to ensure that our team members have the support to help them through those circumstances. Thank you for your feedback and good luck to you.

      Low pay

      Rbt - registered behavior technician
      Current employee
      Westlake, OH
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great fellowship program, good benefits, monday through friday schedule

      Cons

      The pay is the lowest for RBTs even after giving a “raise” to “help us get paid better”

      avatar
      Hopebridge Response
      now
      Thank you for your review and feedback. We are sorry to hear that the compensation has been a challenge during your time with us. We have high respect for our employees and value your time and work. We encourage you to share any questions or concerns about pay or benefits with your supervisor.

      Everyone is amazing!

      Employee benefits specialist
      Current employee
      Indianapolis, IN
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a new employee, I have been received with open arms. Everyone has been amazing since day one. Hopebridge offers great benefits and my work schedule is hybrid.

      Cons

      I can't bring my puppy into the office. :)

      avatar
      Hopebridge Response
      now
      It is great to hear you have had a highly positive experience working with us here at Hopebridge! Here team members genuinely care and look out for each other. We are so grateful to individuals like you that have made Hopebridge such a great place to work and appreciate the time taken to share your experience with us.

      Awesome company

      Human resources
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hopebridge is an awesome company to work for. Competitive salary, benefits, flexibility and a great culture.

      Cons

      I do not have any cons

      Meaningful Work, Mediocre Corporate

      Rbt - registered behavior technician
      Current employee
      Lafayette, IN
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work is meaningful- I love that I get to work directly with kids and help them build skills that are going to allow them to more easily get their needs and wants met and experience more of the world. I adore my clients! Genuinely I find it really fulfilling and I look forward to seeing my kids every day. My coworkers and my center management (BCBAs and ""office staff"") are lovely and care a lot about the kids and the work. I don't mind the leveling program (how you get pay raises/"promotions"); it's clearly laid out and I appreciate the point of trying to make it the same for everyone.

      Cons

      Oh boy. Let me clarify, all my problems are with corporate, not my immediate center management. The pay is not good. I make $19.06/hr and could make $20+ at any other center in my area. The benefits are pretty mediocre but you do get them! They consider 30+ hours a week full time so it's pretty easy to qualify for benefits there. Scheduling. It's great when your kids are there but if your regularly scheduled client isn't there, you can either float or see if another employee wants to go home and have you take their client, but generally no client = no work (therefore no pay). PTO: you get it. It's all in one pool, vacation and sick. They increase it by years of service completed at the beginning of the year. So if you started in October 2020, you aren't considered to have one year of tenure until January 2022. There's one guaranteed floating holiday (8hrs full time/4hrs part time) a year you always get if you request it 2+ weeks in advance. Otherwise, PTO is first come first served and it's never approved or denied until a week or so before the fact. It's frustrating! (I also have a gripe with their bereavement policy: if the person you lost is not on the approved HR list of relationships it doesn't count. I had to take an attendance point to attend the funeral of a family member.) Attendance policy is point-based. 6 is a warning, 9 is automatic firing. They fall off after 6 months, so if you are late or have to call out more than maybe once a month you're in trouble and could be prevented from leveling up (how you get raises). It's tough for working parents, I've noticed. You may only clock in or out within 15 minutes of your scheduled start/end time so it makes doing paperwork AND cleaning chores at the end of the day difficult. Part of your job is cleaning part of the center at the end of every day.

      1
      avatar
      Hopebridge Response
      now
      Thank you for sharing your experience and feedback. It is great to hear how you enjoy the fun and rewarding nature of this work! We are sorry to hear that the compensation and time off have been a challenge during your time with us. We have high respect for our employees and value your time and work. We encourage you to share any questions or concerns with your supervisor. Thank you for your commitment and driving our company forward.

      A Wonderful Place to Work!

      Center coordinator
      Current employee
      Birmingham, AL
      Recommend
      CEO approval
      Business Outlook

      Pros

      Our clinic has a very positive environment with excellent teamwork. The benefits are pretty good. There is a lot of room for growth and advancement.

      Cons

      The pay isn't bad, but could be a little better. I wish there were more monetary incentives for management that isn't salary.

      avatar
      Hopebridge Response
      now
      Thanks for your positive feedback! At Hopebridge, we provide educational and professional development programs for our employees and are pleased to hear about the positive impact you're making alongside team members. Your dedication and contributions are greatly appreciated. Keep up the great work!

      RBTs, Stay Away

      Rbt - registered behavior technician
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Kids and co-workers, anything you can get from a different clinic. BCBAs are amazing, but this is clinic dependent.

      Cons

      Let me start off by saying that there are multiple lawsuits against Hopebridge, a lot of which are for fair labor law violations. (Myres v. Hopebridge, LLC | Skevington v. Hopebridge, LLC | Gepson, Jordan v Hopebridge LLC, | Solen v. Hopebridge, LLC, and 25 other cases.) I am not saying that I experienced anything illegal, but it is something to keep in mind when applying. A lot of these cases are still pending. [1] The absence/late policy is god-awful. If you are 1 minute late (this is not an exaggeration - it is in the handbook) or miss a day, you will receive a "point." Rack up 9 of these points and you will be terminated. This might sound difficult to do, but keep in mind that you are working with kids. You will get sick A LOT, especially if you are just starting in the profession. They do not accept doctors' notes or any other documentation that would otherwise verify your absence was necessary. I got strep throat twice from infected coworkers who were unable to miss work due to accumulated points. The second time I got strep throat it turned into scarlet fever. After sending in multiple doctors notes and positive tests I was told I would be terminated if I received two more points. Company policy does not accept doctors' notes as a legitimate excuse to miss work. I was not given any warnings prior to this, because I was out for scarlet fever during both warning periods. If you are in an area that snows heavily or doesn't have well-maintained roads, you are going to receive points if you are unable to make it to work. [2] The pay is massively below average for this profession. I have worked in care for 3 years, and my starting rate was $15.00 (16 after completing the month-long training period). The average RBT salary is $23.42 an hour (ZipRecruiter). There is not a single person at our clinic who makes above the $20 mark, even employees who have been there for 3 years or more. [3] The benefits are lackluster if they are even given to you. There is no paid maternal leave, despite the fact that we are working at a clinic for children. If you are expecting, or plan on starting a family, do not work at Hopebridge. You will either have to quit or accept months without pay. You are also promised a $500 starting bonus. You will have to hound management to pay this. Some coworkers didn't receive their bonus for over a year, and I personally had to ask management multiple times. [4] You will not receive breaks that are guaranteed to you according to the handbook. A lot of us are regularly put on break at 11:00am, just 2 hours after arriving at the clinic. You will work straight through the remaining 6 and a half hours of your shift. The handbook might guarantee you a 10 or 15-minute break every two hours, but that is ONLY if there is someone there without a kid who you can ask to cover for you. This is a rarity, at least at my clinic, and management does not perceive it as their responsibility to cover breaks. [5] Don't get too attached to co-workers. This company is a revolving door for RBTs, and the company seems to have no interest in keeping people around by altering policies or pay. During my first 4 months working, 5 people quit and were replaced in the same week. This is a regular occurrence, and more people have worked and quit in the past year than have stuck around. We have had competent and experienced RBTs become completely disillusioned with the industry after working at Hopebridge and decide to work serving jobs instead.

      1

      a good company to grow with

      Rbt - registered behavior technician
      Current employee
      Westlake, OH
      Recommend
      CEO approval
      Business Outlook

      Pros

      takes care of employees, has PTO available and good benefits, 9-5 schedule, weekends off, making a difference, seeing progress, consistent caseloads, great leadership

      Cons

      the pay is not great. most companies pay more. a lot of people leave due to pay

      avatar
      Hopebridge Response
      now
      Thank you for your review and feedback. It is great to hear that PTO and benefits, schedule, making a difference and leadership are all positive aspects of your experience. However, we are sorry to hear that the compensation has been a challenge during your time with us. We encourage you or anyone who feels similarly to reach out to your direct supervisor or hr@hopebridge.com for a confidential conversation to discuss what options may be available to you. Thank you for your commitment and driving our company forward.