What are perks and other benefits like at IntouchCX?

Good benefits and work from home

Long hours and high metrics

Good pay, benefits and atmosphere

I don't have any cons here

The company has a lot of benefits including from their facilities, environment to incentives. Great place to work at.

I don't have anything to say about this company rather than it's a great workplace.

its an easy job perfect for students/recent graduates looking for a job

not that much benefits and pay is ok

- Stepping stone for Workforce Management careers - Some leaders are approachable and open to feedback

Minimal Salary Increase Despite Strong Performance ---- This month, I computed that my basic pay increased by only ₱270 per month (₱135 per cutoff), which is approximately 1.18% of my monthly basic pay. Considering that my 2025 Annual Performance Review rating showed I exceeded expectations as an RTA, the increase was significantly lower than anticipated. Lower Perceived Value of the Workforce Management Role ---- Despite being a critical support role that directly impacts service levels and operational efficiency, the RTA function feels undervalued in terms of both compensation and work setup benefits compared to other sites.

Good benefits, Intermediate level salary

HR for some programs are too slow to process

Great team members, understanding company with decent benefits and room to move up within company quickly. full time hours and work from home perks.

Low starting wages with very energy consuming full time job that requires all hour availability resulting in no extra energy or secured off time for second job. Intouch is great with employees, but client company I work for specifically is actually very rude and dismissive of it's employees. Feels like they really don't care about our wellbeing even if Intouch cares more than enough.

Good benefits, excellent working environment

Slow promotion and salary package is a bit low

Remote, diversity, employees are very helpful, several different industries to work for with in the company

IT solutions not resolved timely or efficiently, training is not as good as it should be trainers are fantastic but not enough time to train everything needed for job , point systems for attendance are set up for employees to fail fast, does not offer paid holidays, benefits are non existent, advancement is not a easy option even for the best of employees

The hours, and wfm. There are no other benefits.

There is no raises. The HR and Management is rude and will not care about missing any day even though it was an emergency. Silly surprise exam for low paying job. The equipment is so cheap and came broken. CEO is awful.