Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      IntouchCX

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      IntouchCX FAQs
      Related searches: IntouchCX reviews | IntouchCX jobs | IntouchCX salaries | IntouchCX benefits | IntouchCX interviews
      About IntouchCXIntouchCX FAQsIntouchCX question


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      What is the salary like at IntouchCX?

      IntouchCX reviews

      One of the worst run companies

      Director
      Former contractor
      Mesa, AZ
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a job with a paycheck

      Cons

      Retaliatory executive and HR leadership, poor integrity and ethics, lack of structure and operational knowledge, lots of politics, resistant to change in order to keep employees and drive business results, terrible benefits, low pay all around. Lots of employee and leader attrition. CEO Shane and Mitul are both non responsive to ethical and integrity concerns within their leadership team. Lack of action shows their acceptance of this culture they have created.

      No stability no freedom

      Customer service representative (csr)
      Current employee
      Mesa, AZ
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to get a job fast if necessary

      Cons

      No bathroom breaks allowed, terrible management, constant fear of bpo failing and losing our jobs, low pay

      1

      Customer service representative
      Current employee
      Chandler, AZ
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, benefits and atmosphere

      Cons

      I don't have any cons here

      avatar
      IntouchCX Response
      now
      Hello there, Thank you for taking time to leave us a 4-stars! Take Care!

      IntouchCX is Okay

      Real time analyst
      Current employee
      Cubao
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros is that they offer competitive salary and promotion is slightly quick

      Cons

      The annual appraisals are alway late.

      avatar
      IntouchCX Response
      now
      Hi there. Thank you for your 4-star rating! We encourage you to reach out to your local HR team for further assistance.

      NA

      Senior consultant
      Current employee
      Bengaluru
      Recommend
      CEO approval
      Business Outlook

      Pros

      Giving work from home option, Salary will be credited on time, No micromanagement,

      Cons

      Every year they change the name of the compony and changes the hike policy.

      avatar
      IntouchCX Response
      now
      Hello there, Thank you so much for your wonderful feedback! If there are any issues you are facing, please feel free to reach out to us through our contact page: https://www.intouchcx.com/contact-us/. This will help us better understand and address the situation.

      Good salary but no remote project opportunities

      Warranty claims specialist
      Former employee
      Athens, Athens, Attica
      Recommend
      CEO approval
      Business Outlook

      Pros

      the company offers good salary compared to other BPOs in Greece

      Cons

      The project closed and no other remote projects were offered

      avatar
      IntouchCX Response
      now
      Hi there, Thank you for sharing your feedback and for highlighting our competitive salary offerings in Greece. We are truly sorry that your project came to an end. Rest assured, our HR team will update you if any other opportunities arise, and we also encourage you to check the careers page on our website for new openings. Thanks!

      Good benefits

      Anonymous employee
      Former employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and benefits provided

      Cons

      Management is not that good to work with

      Basic Pay for CSR Back office

      Customer service agent
      Current employee
      Cebuano
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, Intermediate level salary

      Cons

      HR for some programs are too slow to process

      avatar
      IntouchCX Response
      now
      Hi there. We always do our best to support the well-being of our employees and want them to feel like they have a good work-life balance. We've taken note of your feedback and will provide it to the appropriate teams as we continuously strive to improve our processes.

      Long shifts

      Customer service representative
      Current employee
      Guatemala City
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has a variety of programs and they offer a good pay depending on you English level and the program they hire you for.

      Cons

      They only pay the hours you're connected. That means that your break and lunch is time off. There is no additional benefits besides law's.

      avatar
      IntouchCX Response
      now
      Hi there, Thank you for taking time to leave us a positive comment. We’d really appreciate it if you could share more details about your concern or situation so we can look into it further. Our team is actively committed to supporting you and resolving any issues you may have faced. Please visit our contact page at https://www.intouchcx.com/contact-us/ to connect with us directly.

      Good workplace

      Email support representative
      Former employee
      Cebu City
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary and benefits, workplace

      Cons

      None so far, maybe just overtime disputes, but fixed quickly