Pros
They value their employees' skills and are flexible with schedules. If I give advance notice, I can take time off with peace of mind. If I work on a statutory holiday, I get a paid day off in return. The employee discount is generous. Every year, they organize staff events, giving us the opportunity to have fun together. They offer regular training to help us understand the recipes more thoroughly. The systems in place for all of the above are well-organized.
Cons
They cut people hours too much. Although I am scheduled for full-time hours, they often cut my hours, so I end up working only part-time hours. From what I can see, the shift managers who manage the daily schedule seem to be under pressure to cut labor costs, and I believe the general manager(Head chef) does this to boost their own performance. As a result, it's often the line cooks like me who suffer. Even though we are scheduled for 8-hour shifts, we frequently end up working only 5 hours and are sent home early. This happens often, especially during the winter season. There were times when I thought it would be impossible to make a living just from this job. Additionally, the leadership team doesn't communicate well with the line cooks. Often, I feel like the leadership team passes on their responsibilities to the line cooks. As leaders, and given that they receive higher benefits and pay, I believe they should work harder than the line cooks, but they do not.