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      Scentsy

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      What are perks and other benefits like at Scentsy?

      Scentsy reviews

      Culture decline and leadership issues overshadow campus perks

      It analyst
      Former employee
      Boise, ID
      Recommend
      CEO approval
      Business Outlook

      Pros

      The campus is nice. Cafeteria food is pretty good and subsidized for employees. The gym is free for employees and has a lot more equipment than most workplace gyms. For the most part, the work was pretty chill and things weren't too stressful. I liked my coworkers.

      Cons

      The benefits & perks were a lot better a few years ago, and the culture has steadily gotten worse as they have been taken away. Things like a full return-to-office, reduction/elimination of annual bonuses, loss of annual salary reviews, and axing various cafeteria programs. These things have made a lot of people very unhappy, but company leadership will blame the employees for the loss of company culture and poor attitudes. A lot of valuable talent has left the company due to these changes as well. Scentsy also has a pretty strict drug testing policy. They will actually regularly do 'random' drug screens. Many companies have this policy, but this is the first time I've seen an organization routinely do random drug screens in practice. This has discouraged a lot of talent from applying to work there. Scentsy has been struggling the past few years, and there have been 3 waves of layoffs in the past few years as revenue continues to decline. It's also pretty clear that IT and company leadership don't really have a plan for how to turn things around. IT leadership claims to be 'data-driven' but doesn't actually care about the data (or even look at it). Projects gets greenlit without any clear ROI or definition from the business. They want to focus on AI stuff even when there's no established value. The CIO in particular seems very susceptible to sales pitches for SaaS platforms that don't actually suit the company's needs or save them any effort. Meanwhile, all of the best developers have gotten frustrated and left the company, and they struggle to replace them. Company leadership is aimless and has failed to establish a working strategy for several years. There's been a lot of poor decision-making and not very much accountability for it. Some of the C-levels are effectively celebrities within the company; decisions will get made to appeal to these specific people and their ideas will receive very little pushback, regardless of whether it's good for the company. There is also some nepotism at play in company leadership. The founders are very vain, and honestly appear to be more concerned about the optics of their struggling company than dealing with the reality of it. As revenue continues to decline, leadership is also afraid of making changes that could upset Scentsy consultants. Inversely, they will promise things to consultants in order to make them happy, without consulting any other departments to determine whether it was feasible or could be done in that timeframe. Nothing is planned more than a couple months out, and cross-company communication is poor.

      2

      Challenging place to work, need to be in with certain leaders or you will not be successful

      Senior executive
      Former employee
      Meridian, ID
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have great facilities and good benefits, especially the caferia

      Cons

      Cronyism, unclear objectives, poor performance review/feedback mechanism, clear favoritism.

      2
      avatar
      Scentsy Response
      now
      Thank you for your feedback and dedication during your 10 years with Scentsy. We appreciate your positive remarks about our facilities and benefits. Your concerns about cronyism, unclear objectives, and performance reviews are noted, and we are working to improve transparency, goal-setting, and feedback mechanisms to ensure fairness and growth opportunities for all employees. We value your input and wish you the best in your future endeavors.

      Great company for certain positions

      Anonymous employee
      Current employee
      Meridian, ID
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great extras like cafeteria and campus. Benefits of decent and friendly culture

      Cons

      Classism is hard. If you work in a certain role you aren't treated as well as others in the company. There used to be a huge culture but with recent changes culture has died out

      2
      avatar
      Scentsy Response
      now
      Thank you for taking the time to share your perspective and for your 8 years of dedication to Scentsy. We’re truly grateful for team members like you who have helped shape our journey. We're glad to hear you’ve enjoyed some of the campus amenities and our overall benefits and culture. At the same time, we take your concerns seriously—especially around the feeling of classism and the shift in company culture. That’s not the experience we want for any of our employees. As we continue to grow and evolve, we know it’s important to ensure that every employee, in every role, feels equally valued and respected. Your feedback is a helpful reminder of that responsibility. We’re actively working to foster a culture of belonging, recognition, and open communication across all areas of the company. Your voice matters, and we’re committed to improving. Thank you again for all you do.

      Awesome

      Warehouse worker
      Current employee
      Meridian, ID
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good hours, good management. Free lunch benefits.

      Cons

      Work can be a little repetitive

      Good place to work

      Software development engineer in test (sdet)
      Former employee
      Meridian, ID
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, industry standard pay.

      Cons

      Lower than expected ROI creates fear and concern

      avatar
      Scentsy Response
      now
      Thank you for taking the time to share your experience with us. We're glad to hear you found value in our benefits and compensation structure, and we appreciate your contributions during your time at Scentsy. We also recognize your concerns about ROI and the impact it can have on morale. Transparency and long-term stability are priorities for us, and we're actively working to ensure teams feel confident in the direction and performance of the business. Feedback like yours is invaluable as we continue to improve and support our employees’ growth and peace of mind. We wish you all the best in your continued career journey!