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      SoftServe

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      What is the hiring process like at SoftServe?

      SoftServe reviews

      good overall experience, bad stuff management(i.e.not enought work after finishing projects)

      Aqa engineer
      Former employee
      Kyiv, Kyiv
      Recommend
      CEO approval
      Business Outlook

      Pros

      good low to mid level management good branch good hiring process

      Cons

      firing employers, reason-no current contracts relocate or be fired

      Great place

      Big data architect
      Current contractor
      Kyiv, Kyiv
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work at SoftServe for many years. I like how process are organized, have support from management and colleagues in any technical and non-technical questions. Softserve is for people who need stable work

      Cons

      As in every outsourcing company it is hard to get nice salary increase

      Underpaid, Micromanaged, and Denied Growth Opportunities at Cisco project

      Devops engineer
      Former employee
      Ukrainets
      Recommend
      CEO approval
      Business Outlook

      Pros

      - colleagues were highly skilled, professional, and collaborative - opportunities to develop strong self-management and problem-solving skills due to minimal guidance - exposure to cross-team collaboration in a large-scale environment - access to certain training resources and internal documentation -flexible remote work arrangement.

      Cons

      1. Severe Below-Market Salary - my salary was drastically below industry standards - approximately 100% below the market rate for my role created a strong sense of being undervalued from the start - when I inquired about how my raise was calculated, I received only value answers such as "there are many moving parts" or "management made titanic efforts" - no clear explanation was given about what is required to achieve a meaningful raise 2. Invasive Micromanagement and Ignored Boundaries - managers interfered in personal matters during 1:1s, including unsolicited advice about relocating to another city or country - during wartime, I was pressured to relocate abroad, and personal details I shared were later used against me - when I took officially allowed self care days, my manager demanded to know why and pressed for personal details, despite this not being required by company policy - HR policies were not applied consistently. Even when time off was formally approved in workday by manager, I was later pressured to justify it again in chats and with colleagues. New, undocumented 'rules' were introduced retroactively, shifting responsibility for manager's poor planning onto employees 3. Career Stagnation and Unequal Opportunities - I was deliberately kept on outdated technology stacks and repetitive migration work, while interesting skill-building tasks were given to others, including new trainees - Promises to transition me to more engaging work after mentoring were never fully fulfilled - the manager personally handled the hiring of trainees, yes I was assigned to mentor someone with no IT background, who was emotionally manipulative and avoided responsibility, without any managerial support to address the issues - Even during migration work, I had to plan and manage my own tasks without support 4. Misuse of performance goals and responsibilities - Some goals set for me were tied to work that primarily benefited the manager personally (preparing materials for QBR) - I was given goals where the outcome depended heavily on the work of others, limiting my ability to achieve them independently - pulled into solving issues and collecting project metrics for unrelated projects under the same manager - project metrics gathering - which was never formally my responsibility - was pushed onto me repeatedly without role acknowledging or compensation - these interruptions negatively impacted my main work 6. Task Reassignment and Favoritism - "exposure" to interesting work often meant passively listening to calls without actual involvement, while my core workload stayed the same 7. Communication Failures and Exclusion - Excluded from key meetings and chats tied to my role, leading to a four-week delay in resolving an issue due to miscommunication - When transferring metrics responsibilities to my manager, I was suddenly held accountable for mythology decisions made before I was involved 8. Passive-Aggressive Feedback and Double Standards - Feedback was always vague or "shadow feedback" without actionable details, yet still used agains me in evaluations - Setting boundaries with colleagues led to passive-aggressive behavior from management - If I missed a 1:1 I was criticized yet when another colleague skipped multiple 1:1s without warning, there were no consequences yet I was asked to have a recorded call with TLS after that - I was asked to explain and justify decisions that were not within my scope, while others were not held to the same standards - when I once made a production mistake, I immediately prepared RCA. Instead of engaging with that, manager criticized me for having 'too few planned changes'. In reality, most of his production work were just simple installs or configs and he never carried serous technical work. This double standard made feedback feel unfair and credibility questionable 9. Unrecognized Efforts During Departure - during my notice period, I personally planned and executed the entire knowledge transfer process, ensuing a smooth handover of all responsibilities, yet this effort went completely unacknowledged by management - even at the end of my tenure, my manager did not thank me for my work, despite doing so for a former colleague he had only worked with for a few months on the project (before the previous manager was assigned). This stark double standard left a lasting impression of bias and lack of basic professional courtesy.

      1
      avatar
      SoftServe Response
      now
      Thank you for sharing your experience. We’re sorry to hear that your time at SoftServe did not meet your expectations. We take feedback about compensation, management style, and career growth very seriously. These are areas we constantly work to improve, and your comments will be shared with the relevant teams for review. SoftServe strives to ensure fair pay, respectful leadership, and equal opportunities for development. While we regret that this was not your experience, we truly value your input and will use it to continue strengthening our culture. We wish you all the best in your future career.

      Flexible working schedules, cool collegues and interesting projects

      Marketing
      Current employee
      Sofia, Sofia (city)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoyed everything about Softserve in Sofia/Bulgaria—the people, the company, the flexibility and the projects. The interview process was seamless, although it did span about a month and involved 5–6 interviews across various departments. They provide quality equipment, including a laptop, mouse, and keyboard, and you can also request a monitor. They offer comprehensive health insurance(Unica/Bulgaria Insurance), 90 BGN in food vouchers, free access to Udemy courses, and a salary with a 10% quarterly performance bonus.

      Cons

      There is a discrimination when it comes to EU and non-EU employees.

      1

      Horrible interview experience for LATAM team

      Project coordinator
      Current employee
      Guadalajara, Jalisco
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing. Only that the recruiter was nice to explain the process and benefits.

      Cons

      The interview process for the Scrum Master / Project Coordinator position at this company appears to be highly rushed and disorganized, leading to a negative candidate experience. They scheduled five interviews in a two days time frame: one with HR, another one with the hiring manager, other one with othe two PMs, another one to have a prep with the customer and last one with the customer. Everything was "good" but extremely rushed, they even seemed a fraud company because of how they were acting. The call to have a prep for the customer call, was awful. Manager was late and when he arrived, he used unproper language. This call was hurriedly and without due diligence. Customer Interview: This meeting was abruptly cancelled by Azael Meza without any communication, which is highly unprofessional. This not only reflects poor planning but also a lack of respect for the candidate's time. It raises concerns about the company's internal communication and their relationship with the customer. Additionally, the unprofessional behavior displayed by the engineering manager, including the use of inappropriate language, is a significant red flag. It suggests a potentially toxic work environment and a lack of professionalism in the team. Overall, the rushed nature of the process, lack of professionalism, and poor communication significantly undermine the effectiveness of the hiring process and the company's image. For a candidate, these are warning signs about the company culture and operational efficiency.

      1
      avatar
      SoftServe Response
      now
      Thank you for providing your insights on your interview experience with us. We value your feedback and take your concerns seriously. We acknowledge the points you've raised regarding the rushed and disorganized nature of the interview process, as well as the instances of unprofessional behavior. Your feedback highlights areas where we need to improve our procedures and ensure a smoother candidate experience. We will review our procedures to address the issues you've raised and work towards creating a more cohesive and professional environment for candidates. Thank you for bringing these matters to our attention. Your input will help us refine our processes and strive for excellence in our hiring practices.

      Horrible interview experience for LATAM team

      Project coordinator
      Current employee
      Guadalajara, Jalisco
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing. Only that the recruiter was nice to explain the process and benefits.

      Cons

      The interview process for the Scrum Master / Project Coordinator position at this company appears to be highly rushed and disorganized, leading to a negative candidate experience. They scheduled five interviews in a two days time frame: one with HR, another one with the hiring manager, other one with othe two PMs, another one to have a prep with the customer and last one with the customer. Everything was "good" but extremely rushed, they even seemed a fraud company because of how they were acting. The call to have a prep for the customer call, was awful. Manager was late and when he arrived, he used unproper language. This call was hurriedly and without due diligence. Customer Interview: This meeting was abruptly cancelled by Azael Meza without any communication, which is highly unprofessional. This not only reflects poor planning but also a lack of respect for the candidate's time. It raises concerns about the company's internal communication and their relationship with the customer. Additionally, the unprofessional behavior displayed by the engineering manager, including the use of inappropriate language, is a significant red flag. It suggests a potentially toxic work environment and a lack of professionalism in the team. Overall, the rushed nature of the process, lack of professionalism, and poor communication significantly undermine the effectiveness of the hiring process and the company's image. For a candidate, these are warning signs about the company culture and operational efficiency.

      1
      avatar
      SoftServe Response
      now
      Thank you for providing your insights on your interview experience with us. We value your feedback and take your concerns seriously. We acknowledge the points you've raised regarding the rushed and disorganized nature of the interview process, as well as the instances of unprofessional behavior. Your feedback highlights areas where we need to improve our procedures and ensure a smoother candidate experience. We will review our procedures to address the issues you've raised and work towards creating a more cohesive and professional environment for candidates. Thank you for bringing these matters to our attention. Your input will help us refine our processes and strive for excellence in our hiring practices.

      Senior .NET Developer

      Senior .net developer
      Former employee
      Kyiv, Kyiv
      Recommend
      CEO approval
      Business Outlook

      Pros

      Tech stack Strong dev team Recruitment process Social package, company events, free access to learning platforms and other products Taking sick leaves/day offs without problems/stupid questions Ping pong, community, lunches :)

      Cons

      Client is terriful in communication Very high-pace Processes is poorly works A lot of boilerplate stuff during onboarding Office in Kyiv not in the city center

      Difficult Experiences with Company Management

      Software engineer
      Former employee
      Bucharest, Bucuresti
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work Half decent pay

      Cons

      Hiring Experience - Projects and Transparency I was hired with the promise that a project had been signed and that the position was secure. Shortly after being hired, I found out that the project was no longer valid. I felt that the tactics used to sign the contract were misleading. If you find yourself in a similar situation, don't give up. Through negotiations, I managed to obtain at least 5 compensatory salaries. I recommend the company to be more transparent in the recruitment process to avoid such situations.

      avatar
      SoftServe Response
      now
      Thank you for sharing your experience. We are sorry you feel this way about our company. We assure you that transparency and respect is at the core of everything we do, and we strive to communicate honestly, both in good and challenging times (like now, when the tech market is volatile globally). We are maintaining regular communication with our associates on reserve and always looking for mutually agreed-upon options.

      Good Company for people who want to work as a outsource worker

      Senior qa engineer
      Former employee
      Kharkiv
      Recommend
      CEO approval
      Business Outlook

      Pros

      SoftServe is a good place to work on different projects Good process and ways to grow

      Cons

      Not a good internal process to grow by professional line

      Horrible interview experience for LATAM team

      Project coordinator
      Current employee
      Guadalajara, Jalisco
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing. Only that the recruiter was nice to explain the process and benefits.

      Cons

      The interview process for the Scrum Master / Project Coordinator position at this company appears to be highly rushed and disorganized, leading to a negative candidate experience. They scheduled five interviews in a two days time frame: one with HR, another one with the hiring manager, other one with othe two PMs, another one to have a prep with the customer and last one with the customer. Everything was "good" but extremely rushed, they even seemed a fraud company because of how they were acting. The call to have a prep for the customer call, was awful. Manager was late and when he arrived, he used unproper language. This call was hurriedly and without due diligence. Customer Interview: This meeting was abruptly cancelled by Azael Meza without any communication, which is highly unprofessional. This not only reflects poor planning but also a lack of respect for the candidate's time. It raises concerns about the company's internal communication and their relationship with the customer. Additionally, the unprofessional behavior displayed by the engineering manager, including the use of inappropriate language, is a significant red flag. It suggests a potentially toxic work environment and a lack of professionalism in the team. Overall, the rushed nature of the process, lack of professionalism, and poor communication significantly undermine the effectiveness of the hiring process and the company's image. For a candidate, these are warning signs about the company culture and operational efficiency.

      1
      avatar
      SoftServe Response
      now
      Thank you for providing your insights on your interview experience with us. We value your feedback and take your concerns seriously. We acknowledge the points you've raised regarding the rushed and disorganized nature of the interview process, as well as the instances of unprofessional behavior. Your feedback highlights areas where we need to improve our procedures and ensure a smoother candidate experience. We will review our procedures to address the issues you've raised and work towards creating a more cohesive and professional environment for candidates. Thank you for bringing these matters to our attention. Your input will help us refine our processes and strive for excellence in our hiring practices.
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