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      Softcat

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      How flexible is your schedule working at Softcat?

      Softcat reviews

      .

      Specialist
      Current employee
      London, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible working and good culture

      Cons

      Low pay and poor management

      avatar
      Softcat Response
      now
      Thank you for your feedback. We're pleased to hear you appreciate the flexible working and positive culture. Your comments on pay and management are noted and will be shared with the relevant teams as we continue to improve the employee experience. Many thanks, Linsey

      Great Culture - A Few Gripes

      Account manager
      Current employee
      Bristol, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the most fun places I've ever worked. I get lots of autonomy and am not micromanaged but get planty of support. Growing opportunity for management in a relatively quick time frame if you can handle it, or you can just get your head down and grow your sales. Opportunity to make good money if you work hard, are consistent, and take advantage of your luck when it arrives. Hybrid working and flexible start/finishes times really help work life balance. I start and finish on time the vast majority of the time. If I don't it's my choice and has never been a management issue.

      Cons

      The basic salary was increased but I still think it lacks. I also on principal really dislike that you have to contribute to your salary from your gross profit after the first year. The idea is that if you stay long-term and are successful you won't even feel it, but in your 2nd to 3rd year you do. Account Management is a tough role and it can take a while to find your stride. I think once you do, you're not pushed enough until you graduate from the Sales Development Program.

      avatar
      Softcat Response
      now
      Thank you so much for your detailed review, we really appreciate you taking the time time to give your feedback. Many thanks, Linsey

      Decent

      Deputy team leader
      Current employee
      Marlow, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people, Great accounts and projects to work on. Decent benefits and flexible working. Career opportunities have been good for me, and I have progressed quickly, but not as quickly as I have earned.

      Cons

      Progression is always pushed back upon, expectation to work levels above for over a year before promotion is given despite what may have been promised. this is a common issue. Pay is bad here, inflationary pay rises ect are not a thing if you have received any kind of increase that year already, your increase could be less than what inflation would have earned you and that is tough luck, every year.

      1
      avatar
      Softcat Response
      now
      Thanks for sharing your honest feedback. We're glad to hear you've had access to exciting projects, flexible working, and progression opportunities during your time at Softcat. We appreciate your points around promotion timelines and pay. Your insight will be considered as we continue working to create an environment that recognises and rewards our people fairly and consistently. Many thanks, Linsey

      Good company

      Alliance manager
      Current employee
      Marlow, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible working hours Supportive colleagues Great culture

      Cons

      Salary Opportunity for Progression Poor leadership in some BU

      avatar
      Softcat Response
      now
      Thank you for your feedback! We’re pleased to hear you enjoy the flexible working hours, great culture, and supportive colleagues. If you'd be keen to discuss your feedback in more detail please don't hesitate to reach out to me directly on linseyco@softcat.com Many thanks, Linsey

      Good

      Sales executive
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance and opportunities to go on trips abroad.

      Cons

      Commission payments not always paid out how they should be. Broken promises.

      avatar
      Softcat Response
      now
      Thank you for sharing your feedback. It's great to hear that the work-life balance and opportunities for travel are positives in your experience. However, your concerns regarding commission payments and broken promises are important to note. If you would feel comfortable, please reach out to me directly on linseyco@softcat.com so we can understand this in more detail and support moving forward. Many thanks, Linsey

      Don’t work here unless your a graduate

      Account manager
      Current employee
      Bristol, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance and hybrid working

      Cons

      Poor salary well below industry standards

      avatar
      Softcat Response
      now
      Thank you for your honest feedback. It's great to hear that the work-life balance and hybrid working arrangement are positives for you. However, we acknowledge your concerns regarding salary expectations and management experience and take this feedback onboard as we continue to improve. Many thanks, Linsey

      Great place to work

      Cyber security analyst
      Current employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid, flexible working, bonus scheme, electric vehicle benefits

      Cons

      Can be stressful due to nature of the business but overall good experience

      avatar
      Softcat Response
      now
      Thank you for your review. We’re pleased to hear you value the hybrid and flexible working options, as well as the benefits we offer. We recognise that the nature of the business can sometimes be demanding, and we’ll continue to focus on supporting wellbeing while maintaining a positive and rewarding work environment. Many thanks, Linsey

      High-Energy Sales Culture with Great Perks, but Demanding Targets

      Senior sales executive
      Former employee
      Marlow, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Outstanding Training & Onboarding: Softcat sets you up for success with one of the best onboarding programmes in the industry. From product knowledge to sales skills, everything is taught in a structured, engaging way. Vibrant Office Culture: The Marlow office has a real buzz – high energy, music playing, floor games, and a genuinely fun environment to work in. If you’re sociable and enjoy team spirit, you’ll feel right at home. Supportive Management: Managers are approachable and genuinely invested in your growth. Regular 1:1s, career coaching, and recognition of small wins make a big difference. Uncapped Commission Structure: If you’re motivated, the earning potential is massive. Top performers can earn far beyond their base salary, and success is celebrated across the business. Internal Progression: Many senior leaders started as grads or sales execs. There’s a clear pathway if you want to develop and climb the ladder. Inclusive & People-First Culture: There’s a real emphasis on mental health, wellbeing, and diversity. You’re treated as more than just a number. Benefits & Perks: From fun company events and team lunches to gym discounts and flexible working – Softcat offers great perks that actually matter day to day.

      Cons

      High Pressure Targets: The sales targets can be intense, especially during your ramp-up period. It’s a performance-driven culture, so those who don’t hit KPIs may feel the pressure quickly. Not for Everyone: The environment is very lively and sales-focused — which is amazing for extroverts, but may feel overwhelming or overly competitive to quieter personalities. Steep Learning Curve: With such a broad product portfolio and complex client needs, there’s a lot to learn fast. It can feel like information overload in the first few months. Work-Life Balance: Although there’s some flexibility, peak periods (like quarter-end) can involve long hours. You need to manage your time well to stay on top of everything. Internal Systems: Some systems and processes can feel outdated or clunky compared to the company’s modern culture. Improvement is ongoing, but it’s worth mentioning.

      avatar
      Softcat Response
      now
      Thanks so much for such a detailed and thoughtful review. It’s fantastic to hear you had such a positive experience with our training, culture, and career progression opportunities. We're also grateful for your honest insights into the challenges and your constructive suggestions to help us keep improving. Many thanks, Linsey

      great company

      Account manager
      Current employee
      Manchester, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      great company flexible working fun

      Cons

      basically starting at bottom of corporate ladder

      avatar
      Softcat Response
      now
      Thanks so much for taking the time out to leave your review. Many thanks, Linsey

      Good

      Account manager
      Former employee
      London, England
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits Good earning opportunities Flexible working

      Cons

      There is definite room for improvement

      avatar
      Softcat Response
      now
      Thank you for sharing your experience and for your many years of service. We're pleased to hear you valued the benefits, earning potential, and flexible working arrangements. We also appreciate your honest feedback and agree there's always room to improve, if you'd be happy to share more around your ideas for improvement you can reach out to me directly on linseyco@softcat.com. Many thanks, Linsey