I applied online. The process took 1 day. I interviewed at ACCENT Marketing Services (Monroe, LA) in Jan 2014
Interview
They give everyone a chance to work for them. They interview in a group! Its not a hard process at all. They hire for people with great knowledge of typing and computer software as well as telecommunications skills
I applied online. The process took 2 days. I interviewed at ACCENT Marketing Services (Jeffersonville, IN) in Jun 2015
Interview
I went in and took two tests to gauge where I am with customer service/similar, then I got a short tour around the center and sat down with another engagement specialist. I listened in on some calls and then I was called in for my first interview. After that I waited for human resources to interview me, and I was offered the job by human resources.
I applied through an employee referral. The process took 1 day. I interviewed at ACCENT Marketing Services (Kansas City, MO) in Feb 2015
Interview
It was good. It was a group interview which was helpful to me since I had never worked a call center before.You didn't feel so all eyes on you and you could feed off of other things people said.
Interview questions [1]
Question 1
What did you do to help a customer that was upset and discouraged?
How well do you handle stressful situations.?
One day process, application, assessment, hired, tour of call center, meet employees, management, listen to phone calls (y-jacking) while on interview, orientation date set up, day you start. Very easy process
