Abacus Credit Counseling Interview Questions | Glassdoor

Abacus Credit Counseling Interview Questions

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  1. Helpful (4)  

    Customer Relations Associatie Interview

    Anonymous Employee in Encino, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Abacus Credit Counseling (Encino, CA).

    Interview

    First contact initially by email to set up a date for phone interview. From there it was the basic phone interview with tell me about yourself and why you think you are a good fit for a customer relations role. The next step is a online chat interview. This consisted of a hypothetical situation dealing with a customer at a car wash. They are looking for speed in response with accuracy and customer service being paramount.

    Interview Questions

    • The most difficult aspect of the interview was the hypothetical. DON'T over think and you will be fine.   Answer Question

    Negotiation

    No negotiation and was very satisfied with the initial salary. After certification your salary increases and after a 3 month review you can hope to see a bump in salary.


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