Customer Service Representative applicants have rated the interview process at Abcam with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 50% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Abcam overall takes an average of 29 days.
Common stages of the interview process at Abcam as a Customer Service Representative according to 2 Glassdoor interviews include:
One on one interview: 25%
Background check: 13%
Phone interview: 13%
Drug test: 13%
Other: 13%
Skills test: 13%
Group panel interview: 13%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Abcam (Charlotte, NC) in Jan 2022
Interview
The interview process was great. The interview questions were open example based. It was panel interview, the management team was very nice and they made the interview very informative. The interview also talked about the company benefits.
Good questions and informative information about the company and current goals for the future. Very open to speak to managers and info about company . Interview was average questions and easy flowing.
I applied online. The process took 3 weeks. I interviewed at Abcam (Cambridge, England) in Feb 2024
Interview
Human, mission-driven and intuitive. Focused on attitude, drive and customer, as much as technical skills. Genuine 2-way process, with great communication and expectation management. The Customer Service Manager and Director were inspiring and I could see the important role that the team play.