I write this after a very lengthy and disappointing interview process with Accurx which I have only just gathered the energy to write. After working within healthcare and the training sector, the training specialist role and overall mission seemed to me as truly inspirational and was recommended to apply by my friend who currently works for the company.
Although it took a while to hear, I had a brilliant pre-screen call and booked my interview for the second stage. The interview went so well and I was excited to hear back. I was told I would hear mid next week and felt confident after being told directly that I had strong examples. But two weeks went by still without a word. I thought surely I must hear soon, as one of their values is to move with urgency! When I had contact, I honestly could not believe that I was sent a FEEDBACK FORM for the interview process. Erm, I'm waiting to hear back from you, why are you sending me a feedback form?! After filling it out, I was sent an automated rejection reply, which I knew was generic, as another Glassdoor interview review received the same email. The reason was lack of technical depth, despite giving clear examples of how I had trained others on new systems in my role as an online tutor! I knew that it was inaccurate and could not believe I had been asked to fill in feedback first and then get rejected with a generic response.
Their main aim is to fix healthcare communication, yet their communication has been so lacking and I went from feeling so passionate about the company, to feeling such an afterthought. As someone who has worked in employability for a number of years, I know this is not how you treat people and having a four stage interview process when one of the values is to move with urgency truly baffled me too. It's funny how interviewers expect you to be on your game and a strong contender, yet the waiting times and organization made me feel as though I was the only one who upheld the expected standard of their company.
I am sure Accurx are trying to achieve incredible things and of course, no company is perfect, but to get people onboard you need to have respect for the people that interview and show yourselves as a company truly worth working for.
I waited far too long and was rejected in the most unacceptable way…and I have had many interviews throughout my life! My friend is just as disappointed for me with the whole process.
When I look at their values of being ‘relentlessly resourceful’, I cannot say they have been during this process and seeing as having ‘tough conversations’ is something they value, I have decided to write this review so that they can really assess where things could be adapted and improved. Their questions are also geared towards learning from failure and I very much hope they can learn from this one.