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      IT Help Desk Interview

      Jun 4, 2019
      Anonymous Interview Candidate
      Southfield, MI
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at AlixPartners (Southfield, MI) in Jun 2019

      Interview

      I was greeted by both the help desk lead and one of his associates. The Interview lasted approximately 30 minutes. However, After the interview I was told that I would be greeted by another AlixPartners associate for further proceedings (the assessments). I waited in my interview room for an hour. During that hour I received no outside communications from either my interviewer or a company associate. After an hour I decided to call the front desk because there was no communications for what to do next. After my brief phone call I was greeted by an associate just to be told their would be no further proceedings. I believe the interview process could have been handled much more professionally so that neither parties would have their time wasted in such an unfriendly manner.

      Interview questions [1]

      Question 1

      What is your availability like?
      1 Answer
      7
      avatar
      AlixPartners response
      7y
      Thank you for your feedback. Our talent acquisition team strives to provide the best candidate experience, but clearly did not meet our standard in this instance. We have reviewed and adjusted how we manage the transition between interviewers to make sure the process is seamless going forward. If you’d like to discuss your experience further in confidence, please feel free to reach out to me directly. – Kelly Longo, Corporate Services Talent Acquisition Lead