Customer Service Representative applicants have rated the interview process at American Marketing Association with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 88.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at American Marketing Association overall takes an average of 30 days.
Common stages of the interview process at American Marketing Association as a Customer Service Representative according to 2 Glassdoor interviews include:
Group panel interview: 29%
Phone interview: 29%
One on one interview: 29%
Drug test: 14%
Here are the most commonly searched roles for interview reports -
I interviewed at American Marketing Association (Chicago, IL)
Interview
You have to do a one-way spark interview first. If you do well on that then you will be invited to a phone screening. Finally a Zoom interview with the HR manager, director of customer support, customer service team member and then the customer service manager. Did not get offer but was provided with feedback.
Interview questions [1]
Question 1
Mostly behavioral questions - Was there ever a time that you did not have a work/life balance and how did you overcome it?
Give a specific example of when you had to remain objective when you did not agree with something.
I applied online. The process took 1 day. I interviewed at American Marketing Association (Chicago, IL) in Jun 2019
Interview
Three hour interview - the process was slightly overwhelming, but rewarding at the same time. Everyone was friendly and I felt like I had an equal opportunity when apply for the position.