I applied through a staffing agency. I interviewed at Atmos Energy (Amarillo, TX) in Jan 2019
Interview
Interview was with a panel of 4 people. They fired questions one-by-one. They were very kind. I felt comfortable after about 30 min they set me up to complete their assessment. I was there for a total of 65min.
Interview questions [2]
Question 1
why do you feel the atmosphere is so important in a call center? and do you prefer formal or casual work environment?
what was the hardest confrontation you had with another co-worker? how was it handled and what was the end outcome? who was at fault and how was it resolved?