B&M Retail Interview Questions
Updated Nov 14, 2023
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Interviews at B&M Retail
Interviews for Top Jobs at B&M Retail
- Sales Assistant (25)
- Customer Service Assistant (17)
- Customer Assistant (14)
- Cashier (11)
- Shop Floor Assistant (11)
- Retail Assistant (10)
- Retail Sales Assistant (8)
- Store Manager (7)
- Warehouse Operative (6)
- Sales Associate (6)
- Store Assistant (4)
- Sales Associate/Cashier (4)
- General Assistant (4)
- Customer Service (3)
- Retail Sales Associate (3)
- Deputy Manager (3)
- Assistant Manager (2)
- Shop Assistant (2)
- Hgv Driver (2)
- Customer Service Advisor (2)
- Customer Service Associate (2)
- Customer Service Representative (2)
- Customer Service Supervisor (2)
- Supervisor (2)
- Cash Office Supervisor (2)
- Till Staff (2)
- Part Time Cashier (1)
- Cleaner (1)
- Night Stocker (1)
- Marketing (1)

Anonymous Employee in Wallsend, England
I applied in-person. I interviewed at B&M Retail (Wallsend, England)
My experience was very calming and relaxed. It was professional but also nothing too intense. Asked questions about myself, my interests and what I knew about the company. The whole experience was not as scary as I thought.
- Tell me what you know about the company.

Anonymous Employee in Bury, North West England, England
I applied online. The process took 2 weeks. I interviewed at B&M Retail (Bury, North West England, England) in Nov 2023
Fantastic from start to end, very informative and kept in the loop throughout the entire process. 2 weeks from point of applying to receiving job offer. Recruitment team are fantastic and maintain100% professionalism through all aspects of the process. Absolutely faultless.
- Why B&M? What motivates you? What are your career aspirations? What do I feel the challenges I would face coming in as a new manager in to the business?

Anonymous Interview Candidate in Leicester, England
I interviewed at B&M Retail (Leicester, England)
one to one with the recruiter very pleasant expeirence I would definitely be happy to do it again. parking available and pleasant receiptionist. I have nothing bad to say about the interview
- Where do i see myself in 10 years

Anonymous Interview Candidate
I applied online. I interviewed at B&M Retail in Oct 2023
Found it to be very informal, my interview was 30 minutes late which i thought was slightly unprofessional. First part was them describing what the job would be and when I would be expected to start. Mainly just asked about myself and my experience. They didn't ask if I knew anything about the company, more interested in experience and availability (if i had any holidays booked). Mention that you're very comfortable in fast paced environments.
- What would you describe as good customer service?

Anonymous Employee in Whaley Bridge, England
I interviewed at B&M Retail (Whaley Bridge, England)
Easy interview, more like a show around the store and then told the rules and policies. They say it’s an interview but not very formal in the slightest. Friendly staff and managers.
- Flexibility and hours but all and all not much asked.

Anonymous Interview Candidate
I interviewed at B&M Retail
Fairly straight forward, come into store interview with the store manager. Asking regular questions about experience and customer service, and lasting about 30 mins. The usual competency questions which most retailers alike ask
- What does good customer service look like to you?

Anonymous Employee
I interviewed at B&M Retail
Applying was straight forward. Phone interview with HR the next day. Invited to interview 2 days after that. Asked to prepare a SWOT of 2 sites. Interview was with 2 area managers.
- Tell us about yourself?
- what are your greatest achievements?
- please present your swot.

Anonymous Interview Candidate in Carmunnock, Scotland
I applied in-person. I interviewed at B&M Retail (Carmunnock, Scotland) in Jul 2023
Very simple applied in person and then they invited me for an interview which ended up being in person and then did the interview which lasted for like 10 minutes
- What is an achievement you’re proud of

Anonymous Employee in Glenrothes, Scotland
I applied in-person. I interviewed at B&M Retail (Glenrothes, Scotland)
I was Asked a of couple questions It was a Causal interview Nothing too tricky at all just standard interview questions such as why do you want the job, tell me about a time where such and such has happened
- Tel me about yourself What’s a good leader

Anonymous Interview Candidate in Barnsley, Yorkshire and the Humber, England
I applied in-person. I interviewed at B&M Retail (Barnsley, Yorkshire and the Humber, England) in Jun 2023
I had an on-the-spot telephone interview. I had no time to prepare for the call as they called me out of the blue, and they asked me questions about why I wanted to work for B&M, what I knew about the company, what my salary expectations were, and what job role I was looking for. The person who called me was a little rude and abrasive. I was told that if I passed the screening I would be invited for an in-person interview, but I have not heard back yet.
- What do you know about B&M? Why do you want to work for us? What are your salary expectations? What job role are you looking for?
B&M Retail Interviews FAQs
Glassdoor users rated their interview experience at B&M Retail as 33.3% positive with a difficulty rating score of 1.83 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Management Development Trainer and Customer Service Supervisor rated their interviews as the hardest, whereas interviews for Security Officer and Part Time Cashier roles were rated as the easiest.
The hiring process at B&M Retail takes an average of 17.67 days when considering 6 user submitted interviews across all job titles. Candidates applying for Security Officer had the quickest hiring process (on average 1 day), whereas Management Development Trainer roles had the slowest hiring process (on average 45 days).
Common stages of the interview process at B&M Retail according to 6 Glassdoor interviews include:
One on One Interview: 33.33%
Presentation: 25.00%
Other: 16.67%
Phone Interview: 8.33%
Background Check: 8.33%
IQ Intelligence Test: 8.33%
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