I applied online. I interviewed at BGL Group (Sunderland, North East England, England) in Sep 2021
Interview
It was okay, just more of a talk than anything else as well as a bit of a talk about experience dealing with customers, experience with past roles, stuff like that
Interview questions [1]
Question 1
I can’t remember but pretty standard experience questions
I applied in-person. The process took 2 days. I interviewed at BGL Group (Umhlanga Rocks) in Apr 2024
Interview
They asked me two main questions about customer service.
What is my understanding about empathy and to explain it in my own words.
How would i apply empathy to customer service.
I applied online. The process took 1 week. I interviewed at BGL Group (Peterborough, England) in Jul 2018
Interview
you need to either apply directly through their website or a thirdparty website and if you are considered you will emailed for an interview. Firstly we are required to participate in a sales role-play and then individual interviews.
takes about 3 hours.